Modern Restaurant Management

FEBRUARY 7, 2023

Empathize With Delivery Drivers Human beings making their own cost-benefit analyses throughout the course of a demanding day, delivery drivers are by definition independent contractors. Continuity is invaluable when it comes to keeping track of often complicated delivery orders with specific requests and subtle differences.

Delivery 492

Delivery Front of House Back of House Fine Dining 492

Modern Restaurant Management

JULY 21, 2022

While inflation is most definitely impacting guests, RMS' Q2 2022 Industry Trends Report shows it's not all bad news for operators. In the 2022 Q2 Trends Report , nearly one in three consumers reported ordering "more or much more" from their favorite QSRs (up from 21 percent in Q1). QSR net sales are up 1.4

2022 447

2022 2005 Consumer Goods Fast Casual 447

Modern Restaurant Management

SEPTEMBER 2, 2020

Create an outdoor service station and contactless menus, ordering and payments available. Disinfecting areas of the restaurant far more frequently and definitely between the turnover of any tables / chairs. Should they plan to have rainout specials for takeout and delivery? and BOH (including cooks, chefs, etc.).

Outdoor 508

Outdoor Fine Dining Dine-in FOH 508

ChowNow

JANUARY 23, 2025

Are your regulars ordering the same drink and entree every time they come in? An easy way to collect customer emails is through your online ordering system. A study found that 61% of diners are prepared to spend extra for a unique special event menu. Has your restaurant hit a plateau?

Events 195

Events Seasonal Menu Social Media Customer Experience 195

7 Shifts

JANUARY 20, 2023

There are a few things restaurants can do to get ready for the Super Bowl: Stock up on supplies: Make sure you have enough food, drinks, and utensils to accommodate the increase in customers.Think of what's most likely to sell out first: finger foods, wings, pizza, kegs, napkins, special items, etc. Offer discounts and specials.

Specials 195

Specials 2023 Social Media Email Marketing 195

Modern Restaurant Management

JUNE 27, 2022

Many restaurants toss a paper menu into every takeout order, but try posting a QR code near your register instead. Plus, it’s much easier to keep your menu fresh and exciting when you can update your daily specials on the fly. Here’s an even better idea: Offer an incentive for people to grab their cameras and scan.

Online Ordering 508

Online Ordering Customer Service Fast Casual Recycling 508

EATER

FEBRUARY 14, 2025

Its definitely way better here to cook our meal than go find something to eat well spend less and well have leftovers. Giovanna: What makes date night extra special is we both know the extra effort that were putting in to think of what we want to eat, prep it, cook it, clean up after ourselves. How do you celebrate special occasions?

Back of House 198

Back of House Take-out Specials Reservations 198

Modern Restaurant Management

JANUARY 6, 2023

While ghost kitchens can, and do, facilitate this type of communal food experience (you can generally order family-style options delivered), they also often lead to an increase in solo meals. Digital menus are great for off-premise ordering and contactless dining. A Menu to Hold. They can help foster a more intimate meal experience.

Customer Experience 473

Customer Experience Food Order Dine-in Delivery 473

EATER

MARCH 27, 2025

I definitely noticed last year when I bought some on purpose, rather than being handed a mini bag at some event or hotel check-in, because I dismissed those as just being old or stale, says Alyssa, who asked that we keep their last name private. We may know the order of ingredients, but that doesnt tell us how to make Smartfood ourselves.

Consumer Goods 301

Consumer Goods Food Supply 2019 Food Order 301

Modern Restaurant Management

SEPTEMBER 18, 2020

“There’s a definite connection between superfoods and our immune system,” said Tara Gidus Collingwood, founder of Diet Diva, a nutrition consulting company that advises restaurants, senior executives and professional athletes across the U.S. It has resulted in a huge shift in dining consciousness.

Food Truck 508

Food Truck Outdoor Food Safety Dine-in 508

Modern Restaurant Management

AUGUST 4, 2022

It was definitely high-stress at first but we worked together as a team to communicate. It was definitely a learning experience for myself and the rest of the team as we banded together to turn this hectic situation into a positive one. Guests were coming in and requesting the clams we didn't have. Chef Patel.

Back of House 474

Back of House Front of House Communication FOH 474

EATER

FEBRUARY 26, 2025

And for the best pineapple of your life, order from the Maui Pineapple Store in Hawaii. Too tough to decide which fruit to order? Hotel scents are timeless, luxe, and transportive by definition and an entire industry has sprung up producing dupes for their lobby smells. The one that goes for $399 per berry ? Of course they do!

Back of House 246

Back of House Hotels Consumer Goods Food Order 246

Culinary Cues

NOVEMBER 25, 2019

Maybe it’s a local diner as a dishwasher or assistant to a short order cook; maybe it’s a fast food operation as a “sandwich artist” or grill person for that hamburger chain; or maybe it’s a summer snack bar where you learn to walk through all of the steps. Those entry-level positions offer a multitude of advantages and truly serve a need.

Fine Dining 422

Fine Dining Food Order Back of House Uniforms 422

Modern Restaurant Management

APRIL 15, 2020

But as much of the story written during the month, it is really the last two weeks that require special attention. Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Culinary Cues

NOVEMBER 22, 2022

Since those early days as an apprentice and maybe even before as a 16-year-old dishwasher, I saw something special in restaurant life. Soul is the definition of you and the pursuit of this will always be our most important goal in life. Now, this is getting heavy, but bear in mind that it can and should be fulfilling and exciting.

Back of House 414

Back of House Transportation Café Food Order 414

EATER

JANUARY 27, 2021

When an order came through to the kitchen, the ticket featured the following note in the field for allergies or special requests: “Here’s the deal. Followers started sending in more orders from around the country and then around the world. And, they also ordered some cocktails. So we want to buy someone breakfast today.

Kitchen Safety 261

Kitchen Safety Food Safety Food Order Outdoor 261

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. Now available through Grubhub, it is a delivery-only concept that specializes in antibiotic-free, oven-baked, boneless chicken bites. ” Tyga Bites Launches.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

JUNE 17, 2021

Located in Salina, Kansas, this prototype marks a new chapter for the brand’s design evolution as this option is its first model without a dining room, hosting a double drive-thru and a walk-up ordering station. This new restaurant design option will fit seamlessly with our existing drive-thru and mobile ordering capabilities.

Franchise 431

Franchise Franchising Food Truck Loyalty Program 431

Modern Restaurant Management

FEBRUARY 5, 2020

Traditional discounting and promotions can help combat season-specific shortfalls, but in our experience at Carl Marks Advisors, it’s critical that these restaurants address the wider industry challenges by making a definitive choice about the specific tactics used to target the type of customer they wish to attract: favorite or frequent.

Customer Experience 375

Customer Experience Casual Customer Service Advertising 375

Embrace the Suck

JUNE 18, 2021

With a never-ending list of things to be done and decisions to be made, one of the greatest challenges we all face as business owners is knowing which of the many things on our plate we should prioritize in order to move our business forward and achieve our goals faster. They are definitely thriving as opposed to just surviving.

Leadership 354

Leadership Small Business Marketing Coaching 354

7 Shifts

APRIL 13, 2021

Canyons Fresh Grill is the definition of a neighborhood spot—nestled just off of Main Street in the town of Woodstock, Georgia, the restaurant has been a mainstay since 2008. If we're having another drink special, they're getting a reminder before the shift. For the few orders they got, bartenders would handle the packing and handoff.

Front of House 370

Front of House Point of Sale Back of House Franchise 370

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchise 450

Franchise Franchising Leadership Beverage 450

7 Shifts

SEPTEMBER 20, 2021

Online and Mobile Ordering Systems. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur. 7shifts Restaurant Scheduling Software.

Technology 370

Technology Front of House Social Media Back of House 370

7 Shifts

FEBRUARY 5, 2021

Audience management software keeps track of your repeat customers and their orders, dietary preferences, favourite drinks, and more, and keeps it all in one centralized place. If one guest is a big fan of martinis, having the data to let anyone on staff know can make for a special experience.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

7 Shifts

FEBRUARY 4, 2021

As a business owner, you're not funneled special information or anything. 2020 was a strange year for restaurants, and forced many businesses to reconsider their concepts and operations in order to survive (and thrive) a new global pandemic—and Beechwood Doughnuts was no exception. Everything was kind of sparse coming in.

Operations 370

Operations Book Small Business Communication 370

EATER

JANUARY 21, 2021

Before the pandemic, restaurants like Gado Gado were able to anticipate how much food to order and how to schedule staff by understanding and tracking the seasonal fluctuations in business. At his restaurant Takoi, Greenhill executed roughly 100 subscription orders when he debuted the option on Table 22 at the beginning of December.

Seasonal Menu 313

Seasonal Menu Online Ordering Point of Sale Back of House 313

Restaurant Clicks

NOVEMBER 3, 2021

The community is lively year-round, with various seasonal outdoor concerts, food markets and bars with great happy hour specials. If you are looking for weekly drink specials or Happy Hour deals in Williamsburg, check out my list of the 21 best spots! Happy Hour specials include 20¢ wings and $4 Bloody Marys!

Specials 104

Specials Front of House Back of House Bar 104

EATER

OCTOBER 1, 2024

Compared to the Arrowhead, this stadium is definitely far more intimate.” According to Waldo Thai staff, many regulars request a half-and-half order, an off-menu special that allows customers to pair the noodles with items like the restaurant’s popular lemongrass pork. We sell about 600 sandwiches each game.

Sports 261

Sports Food Seasonal Menu Recruiting 261

EATER

AUGUST 2, 2022

These new spices are only available in special-edition small batches, and they sport a decidedly more modern design than other McCormick products. The new design definitely feels cleaner and more low-fi but had you not told me about it, I would have easily missed the McCormick association,” she said in an email.

Consumer Goods 261

Consumer Goods Food Order Online Ordering Design 261

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. The course has been developed with special attention to both knowledge and competency based learning. The Culinary Arts Package includes: High-definition instructional videos.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

SEPTEMBER 8, 2020

The goal here is to increase the average order, so add-on products and recommendations are a good fit. It is worth sending out some periodic touches with special promotions and new products/services to generate and pick some of these folks back up. These customers often respond well to VIP offers as well. These are your new customers.

Loyalty Program 402

Loyalty Program Customer Service Consumer Goods Take-out 402

EATER

DECEMBER 16, 2020

Andrew Cuomo ordered the shutdown of restaurant dining rooms and other nonessential businesses, everything had changed. For its legions of beloved regulars, Porsena was the quintessential neighborhood restaurant: ideal for both special-occasion dinners and just a plateful of pasta after a long workday. It’s definitely hard.”.

Point of Sale 313

Point of Sale Dine-in 2010 Small Business 313

EATER

NOVEMBER 9, 2020

Many of these concepts partner with large delivery companies like DoorDash and Uber Eats for online ordering, pickup, and delivery; others look to companies that build and operate kitchen facilities that host multiple concepts under one roof. At the fundamental level that’s the same thing as a virtual restaurant brand.”.

2030 361

2030 Consumer Goods Online Ordering Delivery 361

EATER

MAY 20, 2022

She had plans to release a new menu a few days later, which is also when she opens up her orders for the month. We weren’t going to pay [the hacker], but we definitely talked about how integral our Instagram account is to our business and how I’ve spent a long time developing our followers and our community.

Email Marketing 293

Email Marketing Guest Recovery Point of Sale Social Media 293

Modern Restaurant Management

SEPTEMBER 14, 2021

That August, the James Beard Awards announced an audit of policies and procedures, which was conducted by various stakeholders, including subcommittee members, the Awards committee, James Beard Foundation staff, and consulting firms specializing in equity, justice, sustainability, and awards protocols and processes.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

AUGUST 24, 2023

There is a definite decline, to be sure, but they’re not going away any time soon. It is, of course, imperative that you have a fully functional website or app for taking orders and offering your menu. So why are they still ordering from those third party apps? I don’t have enough staff to take calls.

Download 221

Download Customer Service Food Order Hiring 221

EATER

SEPTEMBER 21, 2022

It was a bottle of Flowers pinot noir , and it was something I definitely couldn’t appreciate at that time. I got the bill back and it was like $5,300, and I know we didn’t order that much food. Not a daily drinker, but something for a special occasion? Definitely in restaurants. Did it feel worth $5,000?

2014 261

2014 Definition Back of House Take-out 261