Modern Restaurant Management

FEBRUARY 7, 2023

” noises chirping from veritable command centers of tablets in restaurants throughout the country have become a ubiquitous symphony thanks to the staying power of third-party delivery apps offering unparalleled convenience and accessibility to consumers. Let your compassion and preparedness shine.

Delivery 196

Delivery Front of House Back of House Fine Dining 196

Modern Restaurant Management

MAY 15, 2023

Less than two decades ago, restaurant-quality meal delivery was largely limited to pizza and Chinese takeout. Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. When it comes to delivery, you can take the process into your own hands.

Customer Experience 197

Customer Experience Delivery Loyalty Program Mobile Ordering 197

Modern Restaurant Management

SEPTEMBER 26, 2023

is the second-largest online food delivery market​ and generated an estimated $218B in revenue in 2022. The job of telling apart real bad behavior from regular problems becomes a puzzle for delivery apps. In addition, businesses and food delivery apps should be on the lookout for suspicious activity to avoid CNP.

Delivery 197

Delivery Food Consumer Goods Food Order 197

Social Hospitality

JANUARY 5, 2022

For most restaurants, the focus remains on delivery and pickup to serve customers. The pandemic’s toll on restaurants was more limited than otherwise because of delivery services. Even remote parts of the world embraced restaurant and food delivery apps like never before. Emphasize Delivery.

Mobile Ordering 459

Mobile Ordering Customer Service Food Safety Delivery 459

Lavu

NOVEMBER 1, 2023

Starting a food delivery business can really make a difference for restaurants or any food business, helping them reach more people and make more money. First, it’s super important to have a smooth and efficient delivery system. By following these tips, restaurants can use food delivery to reach more people and make more money.

Delivery 167

Delivery Online Ordering Food Mobile Ordering 167

7 Shifts

AUGUST 22, 2024

A Ghost Restaurant take orders through online apps (like Uber Eats, Grubhub, and Skip the Dishes) and prepare food exclusively for pick-up, take-out and delivery customers. Savvy restaurateurs have developed the virtual restaurant concept alongside the exploding third party delivery app market to capture incremental revenue increases.

Online Ordering 370

Online Ordering Customer Service Delivery Food Order 370

7 Shifts

JUNE 20, 2022

A ghost kitchen (also known as a delivery-only restaurant, cloud kitchen, or dark kitchen) is a restaurant that is solely focused on cooking to-go meals. One ghost kitchen may contain multiple units where different brands can prepare food for delivery, and in some cases, pickup. What are the benefits of a ghost kitchen model?

Front of House 435

Front of House Food Truck Back of House Social Media 435

7 Shifts

FEBRUARY 26, 2021

The easiest way to get your food out there is by partnering with a third-party delivery app. But when it’s so dead simple to get listed on third-party delivery marketplaces and take orders, why do all the other work to create your own system when you are a time-strapped restaurateur? It will still cost you to run your own delivery.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

EATER

APRIL 10, 2024

Tomekah George Wonder’s big idea for food delivery is to own every aspect of the process, from recipe development to the moment it ends up at your door A few weeks ago, chef JJ Johnson launched a new restaurant concept in downtown Brooklyn. Wonder has shown a savvy curatorial eye reminiscent of the early days of delivery app Caviar.

Delivery 142

Delivery Cash Management Point of Sale Back of House 142

Social Hospitality

FEBRUARY 25, 2021

Rather than take a stroll down the street, customers found new restaurants via Google searches like “burritos near me” or “steakhouse delivery.” Delivery Apps. Familiarize yourself with general and local SEO to learn how to optimize your site for these users. Social Media. Review Sites.

2021 434

2021 Social Media Mobile Ordering Online Ordering 434

Thrive POS

OCTOBER 8, 2024

How to Manage Your Google Business Profile and Modify Delivery Providers for Your Restaurant Google Business Profile allows restaurants to manage various aspects of their online presence, including enabling and modifying delivery providers.

Delivery 142

Delivery POS Online Ordering Customer Service 142

7 Shifts

JANUARY 26, 2021

Here are a few ideas: Contactless is King While contactless cards, drop off delivery, app-based payments, and QR codes have been around, the pandemic has made them more popular than ever. According to our recent survey, delivery and takeout accounted for nearly a third of all restaurant revenues.

2021 370

2021 Front of House Social Media Mobile Ordering 370

7 Shifts

JANUARY 11, 2021

Alter and Create New Roles like extra cleaning, packing takeout orders, and facilitating delivery/pickup Hire new delivery drivers if you need them, or see if existing staff are up to the task Check-In with seasonal employees such as returning college students. Delivery has skyrocketed thanks to stay-at-home orders.

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

7 Shifts

MARCH 25, 2022

With the growth of digital ordering and delivery, there is less reliance on more front of house roles, with the brunt of the work being shifted to the kitchen. The most significant being Delivery , down 42% percent, and Driver , down 21% percent. As we move into 2020, in-house delivery staff are increasing uncommon.

Fast Casual 370

Fast Casual Casual Front of House Point of Sale 370

7 Shifts

FEBRUARY 4, 2021

From paper schedules and lineups around the block, to 7shifts and delivery-only doughnuts, it’s safe to say that Beechwood has evolved a lot in recent years—mostly thanks to COVID. Now, with COVID-19 restrictions and social distancing best practices, they’ve transformed their business model to be pre-ordered delivery & takeout only. “At

Operations 370

Operations Book Small Business Communication 370

7 Shifts

APRIL 3, 2020

By now, many states and provinces have either mandated reductions in seating or the closure of dining areas, with most restaurants turning to takeout and delivery. During the COVID-19 situation, evaluate how many BOH staff you need to keep up with delivery and takeout demand.

BOH 368

BOH POS Influencer Point of Sale 368

7 Shifts

MAY 25, 2020

Ensure clean & safe delivery ?? If you have your own delivery drivers and are coming into contact with customers, there are extra steps you should take to complete the delivery. Upon delivery, have your drivers put the food on a table, the porch, or on the ground rather than handing it directly to the customer.

FOH 338

FOH BOH Kitchen Safety Cash Management 338

7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Here are a few examples of each: First-party delivery.

Technology 370

Technology Front of House Social Media Back of House 370

EATER

APRIL 2, 2024

Food delivery apps have recently added new fees in response to minimum pay rules in New York City and Seattle. Getty Images/iStockphoto As delivery discourse rages, don’t forget the middlemen: apps like UberEats, DoorDash, and Grubhub. No one is happy about the delivery apps. But we should give credit where it’s due.

Delivery 145

Delivery Restaurant Law Food Customer Service 145

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

MARCH 16, 2020

Focus on other channels like third-party delivery. Offer discounts on delivery/takeout. Encourage guests to order take-out or delivery. Leverage social media to provide updates to guests. Post about any new procedures your restaurant is taking. How restaurant staff can navigate COVID-19.

Management 369

Management Management Employee Relations Kitchen Safety 369

7 Shifts

DECEMBER 16, 2020

Delivery & takeout Initially, The Snug followed what many restaurants were doing by implementing their own takeout and delivery service. Zack himself took up the role of delivery driver and spent his evenings driving food orders across the city. Delivery has never been and will never be what helps us thrive.

Back of House 284

Back of House FOH Front of House Point of Sale 284

7 Shifts

SEPTEMBER 15, 2021

Optimize your delivery apps. We've all been there: “I just need 2 more bucks for free delivery!” Engineer your delivery menu like beverages or small sweets and sides that can gelp get guests over the hump for free delivery or loyalty rewards, Create some friendly competition.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

Culinary Cues

APRIL 13, 2020

Along with giving serious thought to how restaurant concepts, menus, and methods of delivery will need to change – we must prepare for the regulations to come. Here are some of the likely changes (I don’t have a crystal ball- but I would be willing to bet that these will come to fruition): [] VENDORS AND DELIVERIES.

Kitchen Safety 558

Kitchen Safety Uniforms Food Safety Employee Relations 558

7 Shifts

DECEMBER 17, 2020

Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). It applies to delivery, too The recent reliance on delivery doesn’t mean that service is not as important as dine-in. Why is customer retention important?

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

7 Shifts

NOVEMBER 17, 2021

One method is par inventory, in which you set a minimum supply required in-store after each food inventory delivery. The par amount for each item is determined by figuring out how much inventory of each food item is depleted between each delivery and then adding a little more in case of emergency, spillage, waste, or big orders.

Inventory 370

Inventory Management Management Point of Sale 370

Restaurant Business

DECEMBER 6, 2024

The POS provider now allows restaurants to choose Uber or DoorDash for handling delivery orders, with a 50-cent price difference.

Delivery 111

Delivery POS Pricing Ordering 111

7 Shifts

AUGUST 12, 2021

Online Delivery. Online food delivery is a trend, and for your company to stay up with the times and the competition, your consumers should be able to order their food in various ways. If your restaurant has an internet presence, an online delivery system can increase income and convert some consumers into regular customers.

Marketing 397

Marketing Email Marketing Loyalty Program Social Media 397

7 Shifts

FEBRUARY 5, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it’s just the beginning. Google Local, TripAdvisor, and delivery. Delivery can also benefit from an audience management system.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

7 Shifts

DECEMBER 1, 2020

We eat with our eyes first, and you can be certain that customers see what your food looks like before they decide to push go on delivery or sit down at the table. As third-party delivery platforms claim a bigger share of your sales pie, you want food photography that makes customers stop scrolling and hit the add to cart button.

Food 370

Food Management Management White Paper 370

7 Shifts

OCTOBER 9, 2020

According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. Allow customers to place takeout and delivery orders through your website. Online ordering - Ditto. Is the font large enough to read on a small screen?

Design 397

Design Online Ordering Social Media Mobile Ordering 397

7 Shifts

DECEMBER 11, 2019

KFC utilized a supplier with a single location, and deliveries were compromised when problems arose at that spot. New menu items, a focus on delivery and digital ordering, and a sleek new building design all support that notion. The result? No chicken at hundreds of KFCs across the United Kingdom. That’s right.

Franchise 435

Franchise Franchising Email Marketing Communication 435