Modern Restaurant Management

DECEMBER 31, 2024

However, the industry has renewed optimism, driven by the adoption of digital and mobile ordering, menu creativity and heightened expectations around AI. Similarly, 59 percent of respondents believe mobile apps that offer easy online ordering will have the greatest impact on operations over that same time period.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

APRIL 20, 2022

Waiting and bartending is not among the encouraged list of careers, they’re not considered ambitious enough for the mainstream education sector. As a result, most students opt-in for higher education and target different vocations, leaving the bar and restaurant jobs for the occasional, part-time worker.

Mobile Ordering 537

Mobile Ordering Food Order Employee Relations Customer Service 537

Modern Restaurant Management

APRIL 21, 2022

We started doing to-go orders but that was still through your POS. BD : Another thing that has really sparked the evolution of restaurant technologies- and I’m certainly not the first person to say this- is the mobile device. We want to help automate nightly produce ordering. It wasn't all that great, to be honest.

Technology 493

Technology 2005 Mobile Ordering Point of Sale 493

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

APRIL 27, 2020

Where take-out and delivery orders previously made up 15% of their business, they have had to quickly morph their business model to accommodate 100 percent of business via take-out and delivery, in the midst of an economic downturn. Support for no-contact doorstep delivery and minimal-exposure pickup options.

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

Modern Restaurant Management

JULY 29, 2021

Thanks to mobile ordering apps or loyalty programs, you may also have customers’ names, addresses, and other sensitive data. You may also use plenty of internet-connected devices like iPads or smartphones for taking orders. Educate Employees. million class-action lawsuit.

Loyalty Program 618

Loyalty Program Employee Relations Point of Sale Mobile Ordering 618

ChowNow

MARCH 20, 2025

A single missteplike a delayed order or a system glitchcan throw off an entire shift. Whether theyre grabbing takeout, dining in, or ordering delivery, diners dont have patience for long waits or clunky systems. The easier it is for customers to place orders and receive their food, the smoother operations run. The result?

Operations 195

Operations Online Ordering Customer Service Customer Experience 195

Modern Restaurant Management

OCTOBER 25, 2022

As our world becomes increasingly digitized- with the rise of food delivery services, QR Code Menus and online orders- it's more important than ever for restaurant owners and employees to become familiar with the latest threats to their business. Patrons can simply scan a QR code to view a menu, order, and pay.

Online Ordering 474

Online Ordering Website Management Social Media Mobile Ordering 474

Modern Restaurant Management

JUNE 24, 2020

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. This approach is often expensive because these platforms charge a commission to fulfill the delivery for each order. On-Demand Delivery for Square Online Store.

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Modern Restaurant Management

DECEMBER 14, 2021

Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Solution: be not just about food, food is a must and this is something that I can order from a dark kitchen, but be a place with experience – unique, atmosphere, and a local attraction.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

MAY 18, 2020

Recommendations include: Front-of-house customer-engagement roles such as floor manager, host, server and service-facing bartender may only greet guests, educate on protocol and menu, maintain restrooms and process payment. Upserve is offering its Virtual POS and Online Ordering tools for free for 12 months to any restaurant.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

Modern Restaurant Management

OCTOBER 7, 2021

Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other. In addition, operators can use a digital system to take orders instead of writing them down. Technology also helps bridge communication between restaurant management and staff.

Technology 492

Technology Operations Food Safety Kitchen Safety 492

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. Leverage two-way SMS to notify diners of order status updates from ConnectSmart Kitchen, including when the order is complete – allowing for no-contact pickup. ” Valrhona Secures B-Corp.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. You can see which other restaurants they frequent, too, and the types of items they order from those places.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

APRIL 12, 2021

According to founder Noah Glass of Olo , online orders on their platform doubled each year from 2017 to 2019 — before the pandemic. And in 2020, Upserve reported a 783% increase in online orders. More Accurate One of the benefits of online ordering and off-site dining is that ordering is more accurate.

Front of House 406

Front of House Online Ordering Back of House Customer Service 406

Modern Restaurant Management

APRIL 11, 2024

Technological advancements such as self-ordering kiosks , mobile apps and tabletop devices empower customers to peruse menus, place orders, and settle payments conveniently. Additionally, digital menus and order-ahead options enhance convenience and offer personalized customization.

2024 473

2024 Customer Experience Compost Loyalty Program 473

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. Plamondon Companies currently employs over 1,000 associates, often promoting from within, and providing educational opportunities and tuition reimbursement programs.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

ChowNow

NOVEMBER 11, 2020

Even those with their own restaurant ordering system may list their restaurant on one or more delivery apps to tap into large user bases and strong brand recognition. But with commissions taking between 15 and 40 percent of every order , these apps make it extremely difficult for restaurants to turn a profit.

Ordering 345

Ordering Loyalty Program Online Ordering Mobile Ordering 345

Modern Restaurant Management

MARCH 11, 2025

Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines." Self-ordering kiosks, QR codes, mobile apps and loyalty reward cards have created more personalized experiences, which increase the likelihood customers will return.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. Customers can also continue to leverage the Company’s e-commerce portal SGProof.com in markets where available for online ordering and self-service. makes it easy for guests to support local restaurants.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

OCTOBER 17, 2022

It was only after the Great Recession that businesses began to uncover the power of technology by developing mobile apps, self-service kiosks, and more. This includes computerized voice assistance in drive-through lines, personalized menus based on order history and dietary preferences, as well as customized menu suggestions.

2008 508

2008 Small Business Mobile Ordering Technology 508

Modern Restaurant Management

AUGUST 23, 2023

Moreover, loyalty programs are seamlessly integrated into digital platforms, including mobile apps and online ordering systems, to enhance the customer experience and make participation more convenient. Analyze demand patterns to optimize inventory and staffing, ensuring flawless execution, even during peak orders.

Loyalty Program 419

Loyalty Program Customer Experience Customer Service Mobile Ordering 419

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. sweepstakes that gives restaurant operators the chance to win a state-of-the-art mobile ordering system.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

SEPTEMBER 16, 2020

Pizza chains still getting orders via phone 70 percent of the time. People want to know about safety measures in order to know what rules they must follow. Up to date info and employee processes will make the research and dining/ordering experience all the more impressive. Extra side, desert, take-home dressing, etc.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. They also have the choice of using the MarketConnect app to order and pick up from a designated shelf onsite, avoiding interactions and maintaining necessary social distancing.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

JANUARY 2, 2024

In the next year, this role will also include helping them with order management during peak times. In the next year, this role will also include helping them with order management during peak times. Using LPR, restaurant staff can link an order to a customer's car and use it as an identification to deliver their order once ready.

2024 493

2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

MARCH 16, 2020

17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only. Rakuten Ready’s ROI Study found that most consumers thought ordering in person or using the drive-thru would be fastest. Faster than order in person at Taco Bell.

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Goliath Consulting

JUNE 30, 2020

According to Restolabs, a restaurant management software that offers online ordering systems, continued social distancing measures are expected to bring about an upward trend of automation for customers (3). Contactless-dining is expected to trend as a result.

Kitchen Safety 349

Kitchen Safety Food Safety Front of House Back of House 349

Modern Restaurant Management

JUNE 17, 2021

Located in Salina, Kansas, this prototype marks a new chapter for the brand’s design evolution as this option is its first model without a dining room, hosting a double drive-thru and a walk-up ordering station. This new restaurant design option will fit seamlessly with our existing drive-thru and mobile ordering capabilities.

Franchise 431

Franchise Franchising Food Truck Loyalty Program 431

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

DECEMBER 11, 2023

Key takeaways include: Happy Hour (4 to 7 p.m.) – Based on Union’s data the happy hour daypart shows the highest average total spent per guest, and evening guests who start ordering by 6 p.m. indicating that more expensive drinks are being ordered from guests who open tabs later in the evening. Late Night (10 p.m.

Point of Sale 275

Point of Sale Mobile Ordering Bar Supplies 275

Culinary Cues

FEBRUARY 6, 2022

My parents were convinced that I needed a college education and without any other indication of a potential career other than “I would really like to be in a band”, they pushed me from the baseline of kitchen helper to maybe try your hand at hotel management.

Back of House 472

Back of House Reference Presentation Mobile Ordering 472

Modern Restaurant Management

MARCH 16, 2020

” Details of the support package include a waiving of delivery fees on all Uber Eats orders from independent restaurants across US & Canada, and dedicated marketing campaigns—both in-app and via email—to promote delivery from local restaurants, especially those that are new to the app.

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585