Modern Restaurant Management

APRIL 15, 2020

Transparency into work environment precautions – Many restaurants and stores are publishing the precautions they are taking to ensure the safety of customers and employees. According to our survey, consumers reference these precautions before making a purchase decision. Gift Card Sales Boom. Clean and stocked restrooms.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

7 Shifts

FEBRUARY 4, 2021

Book found herself texting pictures of the staff schedule to employees day-in and day-out. “I From the simple schedule builder, to shifts published right to an employees’ mobile device, Book was able to save valuable time to get back into other aspects of shop management. “[Now], was a pain. We were using MICROS pre-COVID.

Operations 370

Operations Book Small Business Communication 370

Modern Restaurant Management

OCTOBER 4, 2023

Source talent through a compelling job description in the right channels. Another effective method to build a robust talent pipeline is through employee referral programs. Encouraging employees to refer qualified candidates from their networks can yield great results. Optimize your screening process.

Recruiting 221

Recruiting Hiring Employee Relations Technology 221

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. For example, play a crucial role in sourcing candidates.

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

MAY 27, 2020

“While cafes, dining halls, cafeterias, and concessions stands may look a little different, I am confident that they will feel and be safe for our employees and everyone we serve,” said John Zillmer, Aramark’s CEO. Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

JANUARY 31, 2025

Strong consumer interest in prepared foods, commissary and beverage options has led convenience stores, often referred to as c-stores, to compete much more aggressively with quick service restaurants and fast-food chains. During Q4 2024, visits were up 23 percent, while visits to other full-service restaurants were down 2.9 percent during Q4.

Marketing 221

Marketing Loyalty Program 2025 2024 221

7 Shifts

JULY 1, 2024

These start-up costs can range from the real estate payments you must make to the permits and licenses you need, the supplies you have to buy for your bar, the wages you need to pay your employees, and insurance. Alcohol and Tobacco Tax and Trade Bureau Usually referred to as the TTB, this agency regulates businesses selling alcohol.

Bar 221

Bar License Food Supply Restaurant Law 221

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule?

Front of House 195

Front of House Employee Relations Back of House Take-out 195

EATER

JULY 6, 2022

Those reports got a number of things wrong, starting with referring to the steer as a bull. (A Former apprentices and employees say they faced working conditions they considered unsafe, while numerous former livestock employees describe what they view as unnecessary animal suffering within Stone Barns’ holistic land management system.

Agriculture 246

Agriculture Leadership Employee Relations Food Safety 246

Cheetah

JULY 1, 2021

Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Investing in retention will help battle the high employee turnover rate plaguing the restaurant industry right now. This sparked a lively debate around the efficacy of mandatory service fees. Be Transparent.

Customer Experience 148

Customer Experience Front of House Customer Service Fine Dining 148

Cheetah

JULY 1, 2021

Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Investing in retention will help battle the high employee turnover rate plaguing the restaurant industry right now. This sparked a lively debate around the efficacy of mandatory service fees. Be Transparent.

Customer Experience 148

Customer Experience Front of House Customer Service Fine Dining 148

Modern Restaurant Management

AUGUST 28, 2020

Mentors on the platform harbor vast expertise on a variety of culinary related topics, bringing a range of perspectives and backgrounds to chefs around the country in need of support and advice. James Beard Foundation Mentorship, presented by KitchenAid, is designed to empower and engage a network of culinary leaders. Plamondon, Sr.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Restaurant365

SEPTEMBER 10, 2021

The data from inventory management can help you place more accurate orders, calculate exact food costs, make informed menu changes, and address potential sources of food waste. Generally, the more frequently you count inventory, the better it can inform your ordering and other food-related decisions. Make CoGS review a daily routine.

Inventory 138

Inventory Management Management Point of Sale 138

Rocket Fuel

FEBRUARY 19, 2025

But it actually refers to all the ways restaurants lose money from theft and supplier fraud to damage, spoilage, and simple operational errors. The next phase of modern loss prevention also relates to delivery. Just to level set, 75% of employees have admitted to stealing from an employer according to the U.S.

2025 52

2025 Mobile Ordering Employee Relations Delivery 52

Perfect Daily Grind

AUGUST 10, 2020

This means that they source their coffees from a variety of different roasters. These are referred to as guest coffees. Guest coffees can also help keep employees interested in the products they are showcasing to customers. Some cáfes also source coffees from various roasters, but don’t recognise the different roasting styles.

Café 148

Café Customer Experience Back of House Customer Service 148

Restaurant365

FEBRUARY 22, 2022

While restaurant reporting refers to your numbers, restaurant analytics, on the other hand, provide actionable insights. Analytics may combine different sources of data or offer a dynamic view on various data segments. Effective scheduling depends on analyzing your labor data and scheduling your employees accordingly.

Point of Sale 147

Point of Sale POS Inventory Seasonal Menu 147

EATER

JANUARY 25, 2023

They responded by phone to say they appreciated my interest but “must refer you to our original statement.” So it hides things like where they get the ingredients and how they source them.” I then asked if they could confirm or deny that its product starts with a third-party concentrate. coli outbreak linked to Cargill ground beef.

Email Marketing 296

Email Marketing Kitchen Safety Food Safety Consumer Goods 296

7 Shifts

JUNE 16, 2024

Show genuine care for your staff What better way to reach new customers than by being referred to as a business that genuinely cares for all its employees? Source fresh ingredients by working with local suppliers So, what does where you get your ingredients have to do with marketing your restaurant? a boycott).

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

DECEMBER 13, 2019

The National Labor Relations Board instructed an administrative law judge to approve settlements resolving complaints against McDonald’s USA LLC, McDonald’s Restaurants of Illinois, Inc., NLRB Approves McDonald's Settlements. “I am truly honored to lead as Fourth Enterprises’ CEO,” said Anderson.

Mobile Ordering 251

Mobile Ordering Catering POS Customer Experience 251

Perfect Daily Grind

MARCH 31, 2023

US’ National Labor Relations Board claims Starbucks illegally refused to bargain with workers on Zoom but former CEO maintains it “engaged in good faith bargaining” The NLRB stated that Starbucks violated national labour laws by refusing to engage in collective bargaining sessions via video calls.

2023 136

2023 Sustainability Education Agriculture 136

Qu

MARCH 12, 2025

The Value: Drive-thru operations consistently leave money on the table, with employees attempting cross-selling only 42% of the time 1 due to time pressures and outdated technology. Automated tip pooling saves time and reduces costs by eliminating errors and disgruntled employees.

Tip Distribution 40

Tip Distribution Online Ordering Mobile Ordering Customer Service 40

The Restaurant Group

JANUARY 11, 2024

Tell a good story about your restaurant, one that makes it relatable and enticing to your target market. Operational Programming Restaurant operations management refers to the system that will help managers and owners oversee day-to-day operations. Use a remote management system to minimize manual tasks and increase efficiency.

Customer Service 78

Customer Service Food Safety Uniforms Employee Relations 78

Sling

MAY 24, 2023

Every restaurant should have an employee handbook. It’s a way to define the working relationship between employer and employee. Should some problem arise, the employee can’t use, “They never told me that,” as a defense because it’s written down in the employee handbook.

Employee Relations 88

Employee Relations Restaurant Law Information Back of House 88

Black Box Intelligence

AUGUST 31, 2021

It goes without saying that the vast majority of those searches are happening on Google, and this is our largest source of reviews. With Instagram, we pull the hashtags and comments people make that reference our clients’ businesses. We recommend that operators strongly encourage employees to wear masks whenever possible.

Social Media 98

Social Media Customer Service Online Ordering Customer Experience 98

The Restaurant Times

JUNE 30, 2021

The role requires them to be a ‘jack of all trades’ and oversee functions that are as diverse as stock management and employee training. . The diverse nature of the job requires a restaurant manager to have a learning mindset and share new insights with the management and employees. . Source: MBB Management.

Management 52

Management Management Operations Front of House 52

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Despite the challenges, you need to hire and retain amazing restaurant employees, right now and in the future. Staffing your restaurant with a great team is critical to success.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Restaurant365

JANUARY 26, 2021

For simplicity, PPP1 refers to the first round of PPP loans under the CARES Act in 2020 and PPP2 refers to the newest round of PPP loans under the Economic Aid to Hard-Hit Small Businesses, Nonprofits and Venues Act (Economic Aid Act) as part of the Consolidated Appropriations Act, 2021. To learn more, contact Restaurant365.).

Operations 78

Operations Employee Relations 2020 2019 78

360Training

JUNE 11, 2020

The most common type of cross-contamination related to foodservice is the transfer of harmful microorganisms, but those aren’t the only contaminants your operation needs to worry about. They’re referred to as Potentially Hazardous Foods (or PHFs). These are referred to as food contact surfaces. By Contaminant.

Allergens 78

Allergens Front of House Kitchen Safety Equipment 78

Restaurant365

MAY 17, 2022

The most important part of inventory management is understanding how the amount of product relates to your profit margin. But it does not account for sources of inventory loss, such as spoilage, liquid spills, incorrect or inefficient food or drink preparation, customer complaint resolutions, or theft. That’s great. Review CoGS daily.

Inventory 78

Inventory Management Management Food 78

The Restaurant Times

MAY 19, 2021

The operation manual for restaurant also provides guidelines to new restaurant employees and interns. One should have good written skills and be attentive to details so that the manual is easy for restaurant employees across departments to understand. Source: The Meeting Pool. when writing the manual. Introduction.

Operations 52

Operations Employee Relations Front of House Hiring 52

Restaurant365

NOVEMBER 21, 2019

At any of the four locations of The Boathouse, you’ll enjoy one of the finest culinary dining experiences the area has to offer, with authentic, locally sourced food, such as famous crab cakes perfected over three decades. Plus, we had to log in using about seven different usernames and logins for each individual entity.

Food 15

Food Demo Point of Sale Pricing 15

SpotOn

JUNE 18, 2024

Have a great conversation This tip isn't related to the tech at all. If your restaurant has an extensive wine list, handhelds provide an amazing source of reference.  Hang out at the table and connect with your guests.   Full descriptions are particularly powerful when it comes to the wine list.

POS 98

POS Customer Experience Customer Service Take-out 98

Culinary Cues

JUNE 20, 2022

When a person refers to “work” there are a number of connotations that come to mind. Why is that others may view the day quite differently – a chore, something to dread, the source of pain and uncertainty, and work that is something to avoid at all costs?

Reference 432

Reference Employee Relations Café Take-out 432

Xtra Chef

DECEMBER 11, 2019

The purpose is to help teams to better understand how accounting relates to the business of running a successful restaurant. Often used interchangably with restaurant accounting, restaurant bookkeeping may refer only to the recording of transactions in the general ledger. If outflows exceed inflows, cash flow is negative.

Cash Management 90

Cash Management Point of Sale Tip Distribution Inventory 90

Touch Bistro

APRIL 7, 2021

That’s because the restaurant industry is notorious for high employee turnover. And for fast food restaurants, employee turnover runs as high as 130% to 150%. Not only is it more expensive to hire new staff than to retain existing employees, but high turnover can also impact day-to-day workplace performance. It’s Expensive.

Employee Relations 52

Employee Relations Hiring Seasonal Menu POS 52

Buzztime Business

FEBRUARY 3, 2021

NYSE American: NTN), today announced that its registration statement on Form S-4 relating to the proposed merger involving NTN and Brooklyn ImmunoTherapeutics LLC (“Brooklyn”) and the proposed sale of NTN’s assets to eGames.com Holdings LLC (“eGames.com”) has been declared effective by the Securities and Exchange Commission. CARLSBAD, Calif.,

Specials 60

Specials Cash Management Point of Sale Employee Relations 60

The Restaurant Times

DECEMBER 26, 2020

Inventory-related and on-counter thefts take many forms and bleed the restaurant dry, therefore becoming one of the top reasons why restaurants fail. Take reviews and references from multiple sources and analyze the market to understand the spending habits of people frequenting the target location. Pilferage And Thefts.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52