Modern Restaurant Management

MARCH 11, 2025

This shift ensures that operations run smoothly, and sales revenue is optimized. These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." One of the biggest struggles for restaurants post-covid is staffing. This trend has held on in the last five years.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Modern Restaurant Management

SEPTEMBER 12, 2022

As these values shift, an advanced restaurant point of sale should support multiple methods for guests to place orders. Offering modern point of sale concepts creates a better customer experience and caters to a guest’s personal preference. According to the U.S. Support a range of ordering scenarios and preferences.

Technology 531

Technology Point of Sale POS Mobile Ordering 531

Modern Restaurant Management

JULY 27, 2021

Point of Sale (POS) systems have traditionally been the restaurant’s technological centerpiece, connecting guests, servers, and food through transactions. Too Much Tech Is Not a Solution. However, adopting tech for the sake of appearing modern is not the solution. Want to be Tech-Savvy? Start with Your Staff.

Front of House 609

Front of House Back of House Loyalty Program Customer Experience 609

Modern Restaurant Management

MARCH 24, 2020

The modern restaurant point-of-sale (POS) system has grown beyond simply handling payments. Feature-rich mobile POS systems have evolved to processing orders, sending tickets to the kitchen, providing detailed reporting and offering thorough inventory and business management. The Evolution of POS.

POS 306

POS Cash Management Mobile Ordering Point of Sale 306

ChowNow

FEBRUARY 13, 2025

Identify your biggest pain points. Are you aiming to speed up service, cut labor costs, or increase online sales? For example: If you want to improve efficiency look for software that integrates with your POS and kitchen systems. Can it increase sales or customer retention? Are labor costs too high?

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

SEPTEMBER 3, 2024

By focusing on key technologies like point-of-sale (POS) systems, local dining businesses can maximize their investments and position themselves for success in a digital-driven industry. The right restaurant technology is essential to make it all happen.

Loyalty Program 458

Loyalty Program POS Online Ordering Customer Experience 458

Modern Restaurant Management

JUNE 8, 2021

While third party providers offer increased exposure for many restaurants and can help to widen service and delivery areas, this comes at a cost: third party providers can charge up to 30 percent in fees per sale. To do this effectively and successfully, brands will need to dive into the customer data gathered from their POS system.

Loyalty Program 531

Loyalty Program Point of Sale POS Email Marketing 531

Modern Restaurant Management

DECEMBER 1, 2021

When it comes to equipment that helps your restaurant run more efficiently, you’ve probably encountered phrases like “add this to your technology stack” or “these solutions will help simplify your restaurant.” Perhaps you’re a large restaurant chain that has locations all over the country? Front-of-House.

Technology 508

Technology Front of House Back of House Point of Sale 508

Harbor Touch

MARCH 18, 2025

With a POS system like SkyTab and solid accounting software, you can track it all without losing your mind. Sales Tax: Stay on Top of Local Rules Every city and state has its own sales tax quirks. Pro Tip: SkyTab can track sales tax by location with its reporting tools. This isnt just a checklist. Dont let that be you.

Point of Sale 138

Point of Sale POS Restaurant Law Equipment 138

Modern Restaurant Management

JUNE 9, 2022

But independently owned, more agile operations can out-maneuver big brands by leaning on their point of sale (POS) platforms to increase sales and expand their client bases. Consider tapping into the treasure trove of customer information your POS platform contains. Let’s say the price of beef goes up.

Front of House 490

Front of House Point of Sale POS Online Ordering 490

Modern Restaurant Management

APRIL 5, 2022

The reasons for the accelerated growth of this idea, the contribution of POS to these kitchens, the display systems to make the operations easier, and the automated operations used in the inventory as well in the kitchen for easy food management- are some of the ideas that will be discussed in the following paragraphs.

Online Ordering 491

Online Ordering Website Management Point of Sale Inventory 491

Modern Restaurant Management

MARCH 10, 2020

This happens when merchants are ill- equipped to accept EMV payments – meaning, they don’t use a chip-enabled card reader during the payment transaction. It’s been nearly five years since the coalition comprised of Europay, MasterCard and VISA (EMVCo) shifted the liability for payment fraud from the banks to the merchant.

POS 527

POS Point of Sale Customer Service 2025 527

Modern Restaurant Management

JUNE 14, 2022

One study found that internal employee theft is responsible for 75 percent of inventory shortages and about 4 percent of restaurant sales. Implement a Point of Sale System. Simply put, a point of sale is where you ring up customers for the product they purchased. Restaurant theft is expensive.

Point of Sale 508

Point of Sale Kitchen Safety Back of House Inventory 508

Lavu

FEBRUARY 28, 2025

Start by analyzing these Top 7 POS Sales Reports to know where your restaurant is headed. These reports help you understand sales trends, manage inventory, optimize staffing, and improve customer satisfaction. Sales Exceptions Reports : Spot voids, refunds, and discounts to minimize losses and detect irregularities.

POS 78

POS Point of Sale Inventory Cash Management 78

Modern Restaurant Management

APRIL 1, 2022

You have stores full of patrons, and no way to collect their money because the POS system has been hijacked by ransomware. While customer data was not exposed, the company’s operations, including corporate email and point of sale systems, were affected. It’s a restaurant operator’s worst nightmare.

Operations 601

Operations Point of Sale POS Small Business 601

Modern Restaurant Management

SEPTEMBER 22, 2022

What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff. This includes integrating point-of-sale terminals, fixed and mobile POS devices, and tabletop tablets for easy ordering and paying. Is Your Refrigerator Running?

Technology 450

Technology Dietary Restrictions Mobile Ordering Point of Sale 450

Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." Landlord/Tenant Disputes : in my practice, I have seen a huge increase in lease disputes.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Modern Restaurant Management

OCTOBER 4, 2022

Not only do businesses rely on an automated Point of Sale to handle a customer’s transaction–both fulfillment and payment– it is often preceded by customers interacting with digital signage, interactive apps, self-serve kiosks, and more. Mobile POS. They’re expected to make up 51.7

Point of Sale 505

Point of Sale Mobile Ordering Cash Management Customer Experience 505

Modern Restaurant Management

DECEMBER 30, 2020

This edition of MRM Research Roundup features top trends for 2020, how 2020 changed food and the year's top wines. Top Restaurant Trends. BentoBox released its comprehensive 2020 Restaurant Trend Report. spent per order, on average, across restaurant websites.

2020 528

2020 Merchandise Retail Point of Sale 528

Modern Restaurant Management

FEBRUARY 22, 2021

The POS was hosted on a physical server. Many POS are now hosted on the cloud. Future : Smart restaurants will begin to leverage their hard won customer data from their QR menus, POS, and marketing initiatives to lower cost of customer retention to drive growth. Past : Paper menus were the norm. Whose name is positioned first?

Online Ordering 568

Online Ordering Point of Sale POS SEO 568

7 Shifts

OCTOBER 28, 2024

One key area to focus on is drink sales, with cocktail sales accounting for about 23% of a bar's revenue. Start by tracking all the income your bar generates, including sales from drinks, food, and any additional services. Next, divide that cost by the total sales revenue from your drinks.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

The Rail

NOVEMBER 1, 2024

By Lindsay Lawrence, Contributor Relocating a restaurant is no small feat, as it involves managing the transportation of kitchen equipment, reestablishing the space’s atmosphere, and ensuring minimal disruption to your business. These tools make it easier to ensure that equipment will fit properly.

Innovation 130

Innovation Transportation Loyalty Program Social Media 130

Modern Restaurant Management

APRIL 21, 2022

Roy Phillips (RP) : 20 years ago it was all about the point of sale (POS). It seemed like the POSs were trying to do a lot of what restaurant management software companies are doing today, all encompassing into the point-of-sale. We started doing to-go orders but that was still through your POS.

Technology 493

Technology 2005 Mobile Ordering Point of Sale 493

Goliath Consulting

OCTOBER 16, 2024

Core Elements of a Restaurant Tech Stack: Point of Sale (POS) Systems: “The POS is the heart of the restaurant’s tech stack, as it needs to talk to every other system,” says Deliverect. It processes orders and payments while tracking sales data. These ensure that the kitchen is always well-prepared.

Operations 150

Operations Loyalty Program Front of House Online Ordering 150

Modern Restaurant Management

MAY 6, 2021

For some business types, at least 33 percent of 2019 gross receipts must have comprised on-site sales to the public. equipment, accounting, training, legal, marketing). Check with your POS system vendor or merchant processor, go directly to the SBA website, or call the SBA. Business mortgage obligations. Rent payments.

Document 493

Document 2019 Point of Sale Food Truck 493

Modern Restaurant Management

JUNE 24, 2020

Additionally, when buyers place an order through Square Online Store, sellers receive their contact information in the Square Customer Directory and are able to maintain sales history for those customers. Processing is free on all on-demand delivery orders through July 8, 2020—up to $50,000 in sales. Visa SMB Help.

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Modern Restaurant Management

MAY 31, 2022

For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting. Aside from gathering reports from a POS system, some restaurants will leverage other types of software that are beneficial to improving the restaurant’s performance.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 486

Loyalty Program Online Ordering Cash Management Point of Sale 486

Modern Restaurant Management

DECEMBER 5, 2022

The restaurant industry is driving the growth of modern point-of-sale (POS) solutions that enable contactless payments. restaurant sales are expected to reach 898 billion dollars by the end of 2022. Contactless solutions have become a tool to ensure the survival of many businesses over the past three years.

Mobile Ordering 563

Mobile Ordering Loyalty Program Employee Relations Customer Experience 563

7 Shifts

JULY 16, 2021

Sourcing Equipment. We're all here for it! Coffee shops can be so much more than a place to grab a cup of joe and a croissant. They are places where friends and family gather, where ideas are formed and spread, and where important work gets done. For your coffee shop to reach that status, it has to be done right. Table of Contents.

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

MARCH 24, 2021

Two key factors are driving the problem for restaurateurs: the first is the fact that delivery has become more than just another sales channel. Depending on what kind of hardware and POS system a restaurant is using, each delivery app may require a unique and intensive process to integrate it with current operations.

Delivery 473

Delivery Customer Service Point of Sale Customer Experience 473

The Rail

MARCH 31, 2025

Consistent Equipment Across Locations : Using standardized equipment across all locations, such as commercial deep fryers , ensures consistency in food preparation and quality. Here are some quick fixes: Point-of-Sale (POS) Systems: Modern POS systems simplify ordering and payment.

Technology 130

Technology Operations Management Management 130

Modern Restaurant Management

SEPTEMBER 8, 2021

Some companies have even spent upwards of $1 billion on personal protective equipment (PPE), cleaning procedure trainings, cleaning and disinfecting products, and other pandemic-related costs. The pandemic has made it clear: restaurant guests demand cleanliness, and this new emphasis is here to stay.

Kitchen Safety 489

Kitchen Safety Employee Relations Communication Point of Sale 489

Modern Restaurant Management

JULY 13, 2021

The research is pointing toward off prem only continuing to grow in popularity with guests. Choosing to focus only on ordering and point of sale systems is like only finishing the middle of the puzzle. There are likely features you heard about briefly in a sales process, but didn’t need to get through the pandemic.

Front of House 493

Front of House Back of House Point of Sale Online Ordering 493

Modern Restaurant Management

JULY 8, 2020

When point of sale (POS) systems were introduced, restaurants learned they could provide better service to guests and improve business decisions and management. One year ago we walked into a Cambridge, Massachusetts restaurant for the first day of field research. Our palms were sweaty from the excitement and anxiety.

Hospitality 520

Hospitality Technology Mobile Ordering Food Safety 520

Modern Restaurant Management

JUNE 23, 2022

Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards. QSR workers, like everyone else, are expected to use technology on the job. And many have risen to the occasion. The Technologies Behind Modern Restaurant Work.

Food 474

Food Food Safety Front of House Fast Casual 474

Modern Restaurant Management

JANUARY 26, 2021

It's Time to Rethink the POS. Your business has many moving parts—from record-keeping to activating sales to loyalty generation. More importantly, it provides a unified solution instead of cobbling together online ordering, POS, loyalty, delivery, etc. Thankfully, technology has kept up. Benefits of RMS.

Point of Sale 448

Point of Sale Cash Management Technology Customer Service 448