Modern Restaurant Management

MAY 13, 2024

To stay in the know, 46 percent of today’s diners want the ability to view their loyalty point balance, 48 percent want to place a delivery request and 56 percent want to track their order from their mobile device. The Index revealed 57 percent of consumers have canceled a delivery order after seeing the additional fees.

Pricing 197

Pricing Loyalty Program Mobile Ordering Customer Service 197

7 Shifts

OCTOBER 28, 2024

A bar is a profitable business option if you’re looking to enter the food industry. Start by tracking all the income your bar generates, including sales from drinks, food, and any additional services. Analyze your product mix Review the drinks and food items you sell the most and least.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

EATER

OCTOBER 21, 2024

The tool from the East Coast vegan chain — a digital take on a split-flap mechanical display that appears on its website and in the chain’s ordering app — estimates the amounts of water, land, CO2, and oil saved by eating vegan burgers. The “ PLNT Impact Tracker ” on PLNT Burger’s website wants you to think about what you’re eating.

Sustainability 126

Sustainability Sourcing Consumer Goods Seasonal Menu 126

Modern Restaurant Management

AUGUST 22, 2024

Previously, he co-founded CAKE, which was acquired by Sysco and helped create Sysco Labs, a platform for food service distributors. "People "People tend to go to fast-food restaurants for the speed and lower price point. Restaurants should be able to provide this information to anyone placing orders or reading a menu.

Allergens 122

Allergens Front of House Food Safety Back of House 122

7 Shifts

NOVEMBER 14, 2024

Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use. Restaurants with large or intricate menus will need to allocate more time to staff training on the ingredients, preparation methods, and food handling procedures.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

OCTOBER 16, 2024

were registered on food delivery platforms like Grubhub, DoorDash, and Uber Eats. For example, an app might offer 15% off your first order. They will create multiple fake accounts in bulk and then sell them to those looking for a discount on food. What are some common fraud activities you are seeing that affect restaurants?

Delivery 166

Delivery Food Order Online Ordering Food Supply 166

Culinary Cues

AUGUST 31, 2024

Now, that’s a tall order, but unless a mission can do this than the process of developing it is an exercise in futility. “A TED Talks did it very well with their mission: “Spread Ideas,” and Chipotle with: “Food with Integrity. It is evident in everything that employees do and how they interact with others.

Customer Service 323

Customer Service Social Media Customer Experience Reference 323

Foodable

JULY 28, 2020

Barron, Stone, and Blunda discuss foraging and food supply alternatives for the restaurant and hospitality industry. What trends are you seeing in regards to food waste and food deserts? What opportunities are you seeing in terms of mail order and direct-to-consumer food delivery?

Sourcing 52

Sourcing Food Food Supply Point of Sale 52

Modern Restaurant Management

FEBRUARY 29, 2024

It’s wise to invest in fully featured software options, which offer audit management and compliance tracking capabilities to maximize the safety of your food, guests, and business. One weak link in the supply chain could cause a food safety breach that could put your guests and brand at risk. Boost automation.

Food Safety 195

Food Safety Kitchen Safety Audits Food Supply 195

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

SEPTEMBER 6, 2024

The cost of goods sold (COGS) is a restaurant metric that shows you the cost of all ingredients used to prepare a menu item, including the food, beverage costs, and other direct expenses. It represents everything it takes to get a meal on the table, from the raw ingredients like meat and vegetables to the packaging for takeout orders.

2024 195

2024 Seasonal Menu Inventory Audits 195

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

APRIL 4, 2024

That's one of takeaways in You Can't Market Manure at Lunchtime: And Other Lessons from the Food Industry for Creating a More Sustainable Company by Maisie Ganzler, chief strategy and brand officer of Bon Appétit Management Company. I figured if I was curious, readers would be too.

Sustainability 196

Sustainability Book Food Supply Waste 196

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

AUGUST 19, 2024

People have become increasingly aware of climate change and the importance of ethical sourcing. Their desire to shop local has extended to farmers markets and the food industry. What they cannot produce themselves, they source locally. Transportation alone accounts for nearly 20 percent of food-system emissions.

Food Supply 177

Food Supply Seasonal Menu Compost Sustainability 177

7 Shifts

JULY 20, 2024

Components of a restaurant’s financial report The food and beverage sales report, prime costs report, inventory report, profit and loss (P&L) statement, and cash flow statement are all critical components of a restaurant's financial management. This way, you maintain your restaurant’s reputation for quality food.

2024 221

2024 Cash Management Inventory Waste 221

Modern Restaurant Management

SEPTEMBER 26, 2023

is the second-largest online food delivery market​ and generated an estimated $218B in revenue in 2022. Situations where workers are kicked off platforms for reasons like saying no to too many orders or facing delays that aren't their fault are now looked at more closely.

Delivery 197

Delivery Food Consumer Goods Food Order 197

Modern Restaurant Management

AUGUST 9, 2022

Luckily, those tools already exist, enabling restaurant owners to save money, expedite contactless set-up and payments, and even fulfill customer orders directly (no outside delivery app necessary) on platforms that stay in-line with the restaurant’s brand image. Special deals : Restaurants learn so much from a customer’s order.

Loyalty Program 201

Loyalty Program Mobile Ordering Kitchen Safety Online Ordering 201

Modern Restaurant Management

OCTOBER 23, 2024

We like to say waffles “drip with success” for food service operators, and it's because of four key factors: profitability, versatility, consumer experience and operational efficiency. Fresh-baked waffles are perfect for locally sourced additions. “Waffle-omics” is a term we use at Golden Waffles.

Back of House 88

Back of House Seasonal Menu 2024 2025 88

Modern Restaurant Management

MAY 23, 2023

From early 2021, eating out at our favorite restaurants became a thing of the past and with many people staying at home and working remotely, there was a surge in demand for food delivery services, as well as a need for faster and more personalized food options. In addition, many restaurants are now using digital menus in-house.

Customer Service 167

Customer Service Dietary Restrictions Delivery Online Ordering 167

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

JANUARY 17, 2024

With not much time on their hands, the younger generations of adults don’t have much time to cook – with other sources of supplemental income keeping them busy 24/7. Create an app to make it easy for Gen Z to place a mobile order, review their regular meals and stay up to date on seasonal specials and rewards.

Loyalty Program 195

Loyalty Program Mobile Ordering Customer Experience Back of House 195

Modern Restaurant Management

DECEMBER 5, 2023

By implementing a QR Code at-table, two-way ordering system, servers can wait on more tables, increase their tips, and spend more one-on-one time with guests. PYMNTS reports that about 55 percent of restaurants have adopted curbside pickup, and 50 percent provide mobile order-ahead options.

Technology 197

Technology Mobile Ordering Customer Experience Customer Service 197

Modern Restaurant Management

SEPTEMBER 19, 2023

However, the impact that AI is already having on the food industry is without parallel, helping to lower food prices, increase the availability of certain products or ingredients, and prevent supply chain shortages. This breakthrough means that these people no longer have to change their diet in order to maintain their health.

Food Supply 128

Food Supply Food Waste Supplies 128

Clover - Restaurants

APRIL 9, 2024

Reliable, quality food suppliers for restaurants are one of the few key components that a dining establishment must have to remain operational. Restaurant suppliers source and deliver a range of ingredients, from fresh produce and meats to dairy, dry goods, and even desserts. There are also online vendors and local co-ops to consider.

Food Supply 98

Food Supply Online Ordering Food Truck Food Order 98

Modern Restaurant Management

FEBRUARY 7, 2024

But it’s not because they want the best option, they are looking for the most authentic food. The Gen Z Influence This tasteful group of about 70 million Americans craves authenticity in every bite, from organic street foods to diverse global cuisines. Gen Z demands transparency and ethical practices in the food industry.

Social Media 197

Social Media Customer Experience Influencer Dine-in 197

Modern Restaurant Management

JANUARY 10, 2023

In mid-November, sweetgreen opened its first advanced order vehicle pickup window, “sweetlane” in Schaumburg, Illinois. As the first of its fleet, the “sweetlane” provides an effortless experience for visitors in vehicles to pickup online orders through a drive-up window.

Website Management 179

Website Management Customer Experience Food Order Online Ordering 179

Modern Restaurant Management

MAY 3, 2022

The food and grocery delivery space is booming – and it shows no signs of slowing down. Even as the pandemic shifts into endemic territory and people don’t fear being in public as much, there are certain conveniences we have all learned to love, including having food delivered. And of course, everyone also wants a deal.

Delivery 203

Delivery Loyalty Program Food Customer Service 203

Modern Restaurant Management

DECEMBER 8, 2022

Forecasting weekly ordering now becomes critical as you don’t want to run out of a well-performing holiday stout, or on the flipside, carry over a Christmas beer into 2023. Have a single source of truth for what’s in your cooler. Manage and Optimize Your Increased Holiday Inventory. Design Your Holiday Customer Experience.

Bar 188

Bar Customer Experience Brewery Inventory 188

EATER

NOVEMBER 15, 2024

Robert Sietsema/Eater NY Wonder wants to fix food delivery — so it just acquired Grubhub On November 13, Wonder, the company that describes itself as “a new kind of food hall,” announced its acquisition of the established food ordering and delivery platform Grubhub. How does Wonder make its food?

2024 95

2024 Food 2023 2025 95

The Rail

NOVEMBER 11, 2024

Today, we will explore the advantages of organic products and Paleo pantry essentials to show you how to source these ingredients to foster a greener dining experience. They generate large amounts of waste and carbon emissions through food production and transportation. Let’s explore some of them.

Sustainability 52

Sustainability Compost Recycling Agriculture 52

ChowNow

SEPTEMBER 17, 2024

AP refers to the money a restaurant owes to suppliers for goods and services received, like food ingredients, beverages, and equipment. Purchase Orders (POs) : Documents outlining what was ordered and the agreed price. This step ensures that you’re only paying for what you ordered and received.

Cash Management 78

Cash Management Document Restaurant Law Online Ordering 78

Modern Restaurant Management

JANUARY 9, 2024

We are seeing these healthy living trends impact both menu offerings, with a continued rising interest in plant-based offerings and functional beverages, as well as food packaging, with increased consumer concern around chemicals like PFAs. Personalized Branding: Creating Unique Experiences Personalization is a key theme in 2024.

2024 110

2024 Sustainability Consumer Goods Food Supply 110

Modern Restaurant Management

JUNE 24, 2024

Diners should expect to be delighted by modernized comfort food and low-waste menus, according to Unilever Food Solutions’ Future Menus Top North America Trends 2024 report. Some operators add a seasoning packet to their fries in order to create their own flavors by shaking them in the bag.

Seasonal Menu 188

Seasonal Menu 2024 Social Media Waste 188

Modern Restaurant Management

JANUARY 15, 2024

Now is the time to get your plays in order to be a winner this Super Bowl Sunday. Chicken, especially, has reached a high price point, so operators will need to spend extra time managing their budget to be able to order ample amounts of chicken to serve the highly-coveted chicken wings on Super Bowl Sunday.

Food Supply 208

Food Supply Point of Sale Back of House Inventory 208

Modern Restaurant Management

DECEMBER 28, 2021

From full service to fast-casual to legacy fast-food brands, the one constant was disruption. Many brands were able to turn a profit from the lockdowns and social distancing orders by shifting operations toward drive-thru, delivery, pick-up, and curbside models. are the fast-casual franchise model of the future.

Franchise 196

Franchise Franchising 2022 Fast Casual 196