7 Shifts

JULY 16, 2021

Do they have indoor seating or are they takeout-only? Seating capacity. Coffee shop with seating: $80,000 to $300,000. Coffee shop with both seating and a drive-thru: $80,000 to $300,000. Are there high-top, bar-style tables, regular seating, or a mix of both? But, don't limit your research to just that!

License 459

License Hiring Equipment Small Business 459

Social Hospitality: Restaurants

JUNE 22, 2020

A great example is the Coppa Club chain in London that periodically offers outdoor seating in igloos and pods. Online ordering company, Upmenu is a great example of a company using Instagram to its advantage with clean, clear photography and a compelling story. . Under the Influence. Competitions and Giveaways.

Marketing 440

Marketing Social Media Advertising 2007 440

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

JUNE 1, 2020

Many guests complained of long wait times for curbside pickup orders. Gen-Z has had the most significant adoption rates, with over 14 percent of Gen-Z consumers using 3PD to order from a restaurant since March 15th of this year. Going forward, there will be a shift in how consumers evaluate where they choose to order from.

2020 324

2020 Food Safety Online Ordering Point of Sale 324

Perfect Daily Grind

SEPTEMBER 30, 2020

I spoke to some baristas and café owners to learn about more of the factors that influence café design. A lot of third-wave coffee roasteries opened in factory or ex-industrial settings in order to meet legal requirements for their equipment. How Travel Influences Café Design. Social Media’s Influence On Café Design.

Café 172

Café Influencer Design Social Media 172

Modern Restaurant Management

JULY 11, 2023

Customers could find menus online, earn rewards and pay their checks — all with a simple scan. Today, nearly 60 percent of adults expect to use their phones to access key restaurant features, including ordering food. And more quick-service and casual dining restaurants are adopting QR code ordering to improve operations.

Customer Experience 316

Customer Experience Ordering Customer Service Online Ordering 316

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. 92 percent of respondents said they intend to purchase equipment online more frequently going forward.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 474

2024 2023 Food Order 2013 474

ChowNow

JANUARY 23, 2025

Are your regulars ordering the same drink and entree every time they come in? An easy way to collect customer emails is through your online ordering system. Provide space for seating, tasting, and entertainment. Has your restaurant hit a plateau? Does the energy feel flat, and the customers look bored.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

7 Shifts

FEBRUARY 15, 2022

Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant. You post that content online on all those different social platforms. It's not enough to just add digital ordering—you have to build your business around it.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

JUNE 12, 2020

From food preparation to the seating and interaction with staff, Taffer’s Tavern will be a worry-free dining experience.” “At our core, Paris Baguette is a bakery that is French inspired and innovates through global influences,” says Gregg Koffler, Vice President of Franchise Sales and Development.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

The Restaurant Group

NOVEMBER 20, 2024

Enhance Your Online Presence Create a User-Friendly Website In today’s digital age, your website is your storefront. Collaborate with Influencers and Food Bloggers Partnering with local influencers and food bloggers can expand your reach. Stay Authentic and Consistent Authenticity is key.

Loyalty Program 78

Loyalty Program Customer Experience Social Media Customer Service 78

Modern Restaurant Management

AUGUST 2, 2021

In 2020, while online shopping increased significantly across food, household goods and health and beauty care products, it has nearly gone back to 2019 levels across these categories. For example, our survey found that 18 percent of consumers said they do all their food shopping online compared to 29 percent indicating this in 2020.

2021 450

2021 Point of Sale Equipment 2019 450

The Rail

APRIL 4, 2023

By Torrey Tayenaka, Contributor Video marketing for restaurants is an essential type of marketing campaign to inspire patrons to visit or order. One that they think about for hours and eventually hop in the car or place an online order. This is how you show them the colors and textures of your food. You want to spark a craving.

Social Media 264

Social Media Front of House Advertising 2022 264

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. SevenRooms launched Contactless Order & Pay, streamlining the in-restaurant ordering and payments experience for guests.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Social Hospitality: Restaurants

JUNE 22, 2020

A great example is the Coppa Club chain in London that periodically offers outdoor seating in igloos and pods. Online ordering company, Upmenu is a great example of a company using Instagram to its advantage with clean, clear photography and a compelling story. People love to photograph artistic-looking dishes.

Marketing 195

Marketing Social Media Advertising Influencer 195

Modern Restaurant Management

SEPTEMBER 27, 2024

The demand for earlier reservations provides restaurants the opportunity to get creative when it comes to driving traffic for second and third seating’s with memorable experiences, dynamic pricing, or late-night specials. Top Appeal : Real-time order updates are the most appealing AI feature, driving app usage.

Food Truck 251

Food Truck Fast Casual 2024 Food 251

EATER

OCTOBER 11, 2023

I grabbed a high banquet seat by the bar, feeling my hot thighs meld with the synthetic fabric, and was greeted by the loveliest server who did not appear to question why one would want to eat ’roni cups alone on a 90-degree day. Give me color and texture and every influence you’ve ever come across on a plate.

Social Media 330

Social Media White Paper Front of House Take-out 330

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Of that increase, 30 percent came through Catering Online Ordering, which launched in Q3 2023. On average, catering orders ticket sizes in Q4 2023 were $160.

Catering 251

Catering 2024 2023 Guest Recovery 251

Open for Business

JUNE 9, 2023

Read on for more about how to handle common complaints people make about restaurants both in the dining room and online, with examples of how your team can turn complaints into great hospitality. Food A guest doesn’t like their order If a guest’s order isn’t what they expected, ask for more information.

Hospitality 142

Hospitality Dietary Restrictions Social Media Online Ordering 142

Cheetah

MAY 31, 2021

COVID-19 influence: In its first year, the company managed to rake in $25k but closed doors for a couple of months after Cabello was hit by a car. The 20% service fee is charged to ordering clients and covers all operating costs. Check out the Slice San Francisco pizzeria list to see who’s already online in the bay area.

Delivery 148

Delivery Mobile Ordering Website Management Online Ordering 148

7 Shifts

JUNE 16, 2024

Restaurant marketing strategies combine online and offline techniques to help managers create a strong brand identity, attract new customers, retain old diners, promote their restaurants, and ultimately increase revenue. For instance, you can make them your freebie whenever a customer orders a single-receipt purchase of $15.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Restaurant Clicks

OCTOBER 13, 2021

The swanky wine bar offers relaxed seating among a dim-lit space with contemporary artwork and interior design. You can order your wine by the glass or by the bottle here too. Located in Brooklyn, The Four Horsemen provides indoor and outdoor parklet seating, expanding their space to make room for tons of guests. Order Online.

Bar 142

Bar Reservations Seating Back of House 142

Focus POS

FEBRUARY 5, 2019

Getting customers in the door is just the first step—you need to seat and serve them promptly and turn over tables as quickly as possible. Your POS solution can provide a wealth of data to help you make informed decisions about other factors that influence table turnover, from labor scheduling to average food prep times.

Management 106

Management Management Tip Distribution Point of Sale 106

Restaurant Clicks

SEPTEMBER 15, 2021

Order Online. Order Online. Order Online. Here you can enjoy a fine-dining American bistro with regionally influenced cuisine. Before being served, you can choose to be seated on the outdoor patio. Order Online. Order Online. The Fieldhouse. Ciao Mambo.

Online Ordering 174

Online Ordering Fast Casual Fine Dining Back of House 174

Modern Restaurant Management

MARCH 13, 2020

” Customers in Manhattan and Brooklyn can order Nathan’s Famous through any of the following restaurant delivery services: Grubhub, Seamless, UberEats, Caviar, Doordash, Postmates, and Deliver.com. Customers and businesses also have the option to order Nathan’s Famous for catering via EZcater and Forkable.

Franchise 364

Franchise Franchising Customer Experience Customer Service 364

Restaurant Clicks

DECEMBER 5, 2021

From takeout sushi to delivery options to dine-in seating, restaurants across the East Village offer guests and residents most anything! I ordered the Bluefin Tekka Don, bluefin tuna sashimi on a bed of sushi rice, for an entree. Order Online. Order Online. Best Sushi in the East Village. Make a Reservation.

Online Ordering 109

Online Ordering Reservations Seasonal Menu Front of House 109

Restaurant365

JANUARY 27, 2022

With a QR code menu, diners scan a QR code with a smartphone camera and access the online digital menu that is then displayed on a smartphone. A common guest complaint is that the wait time to order is too long. With QR code menus that offer ordering capabilities, guests can order as soon as they’re seated.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Restaurant Clicks

NOVEMBER 9, 2021

Maybe you’re looking for a cozy spot to bring a date or a place with ample seating for a fun family reunion. Makoto offers patrons that sleek, modern feel that one might associate with sushi, but it also provides plush pillows and banquette seating to emphasize comfort indoors. Order Online. Order Online.

Front of House 111

Front of House Reservations Back of House Online Ordering 111

Restaurant Clicks

NOVEMBER 13, 2021

Order Online. The Catbird Seat. View this post on Instagram A post shared by the catbird seat (@the_catbirdseat). Named after a famous story from 1942 by James Thurber, The Catbird Seat is perennially one of the hottest restaurants in Nashville. My favorite thing to get is a piece of pie after my meal. City House.

Back of House 121

Back of House Reservations Fine Dining Online Ordering 121

Restaurant Clicks

OCTOBER 24, 2021

With only 18 seats, this intimate but minimalist restaurant focuses entirely on the food. With only twelve seats, Ju-Ni creates a unique and immersive experience for its guests. Though the menu is primarily Japanese, several Californian influences are apparent, like their frequent use of avocado and their popular Daikon Shishito Salad.

Online Ordering 126

Online Ordering Reservations Seasonal Menu Food Order 126

Lavu

NOVEMBER 27, 2024

Online Ordering : Avoid third-party fees and improve efficiency with direct online ordering tools. Order Management : Eliminate kitchen errors and cut prep times by 25% with automated workflows. Table Management : Boost revenue by 27% per table with real-time tracking and faster seating.

POS 78

POS Loyalty Program Online Ordering Point of Sale 78

Sante

JANUARY 26, 2020

Ariete : Set in idyllic Coconut Grove, Chef/Owner Michael Beltran’s Ariete has established a name for itself as one Miami’s most dynamic restaurants, offering a contemporary menu of New American cuisine with Latin, particularly Cuban, influences. Half Yard Special – Order two, get one free – ($17 each).

Dine-in 147

Dine-in Hotels Bar Fine Dining 147

Restaurant Clicks

DECEMBER 9, 2021

Start with the calamari appetizer and order any pasta dish with a tomato-based sauce, especially in the summer when tomatoes are fresh! And they don’t take reservations, but they have outdoor seating and extra seating at the bar. You must start with the roasted carrots and order the duck breast entree. Order Online.

Online Ordering 114

Online Ordering Front of House Café Reservations 114

Restaurant Clicks

DECEMBER 29, 2021

Order Online. Order Online. Order Online. Order Online. It is a cozy spot with outdoor seating along the sidewalk. The restaurant offers dog-friendly patio seating, and the menu holds lots of various gluten-free, vegetarian, and vegan options. Order Online.

Online Ordering 122

Online Ordering Seasonal Menu 2012 Food Order 122

EATER

MAY 2, 2022

Looking up pictures of the ship online, all they could see were multi-story waterslides, a kids arcade, the minigolf course, cinema, pool, and endless buffets. I searched #GentingDream on Instagram, and reached out to two influencer types who appeared to be on the boat that day too. The kids, of course, did not appreciate this logic.

Bar 263

Bar Hotels Travel Small Business 263