Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

FEBRUARY 10, 2020

We look forward to continuing to innovate and find ways to make ordering plant-based at Taco Bell even more accessible at a great value,” said Taco Bell Corp Chief Food Innovation Officer Liz Matthews. We have long been a haven for vegans and vegetarians, who replace meat for beans on almost any of our menu items.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

OCTOBER 22, 2020

The Multicultural Foodservice & Hospitality Alliance (MFHA), 4thMVMT, and PepsiCo announced a formal collaboration to provide leadership development and increase business ownership opportunities for Black people in the restaurant industry. million over the next five years to build and sustain the program. Holsom by Yogurtland.

Franchise 385

Franchise Franchising Loyalty Program Kitchen Safety 385

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

MARCH 11, 2020

” The 25th edition of Scoop features products designed to help bar-and-grill operators easily get creative and innovate with their menus, with elevated, upsell-worthy versions of their traditional bar-and-grill fare. Innovative Experiences. It can be served with signature dips or used as a slider bun for a sandwich.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. The program will kick off in the 50 largest U.S. Plus, Square is also waiving dispatch fees until July 1, 2020. Visa SMB Help.

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Modern Restaurant Management

FEBRUARY 18, 2020

In order to compete, restaurant brands need to be equipped with the leadership and capabilities necessary to adapt to the latest tech trends. At Capriotti’s we are on a continuous and ever accelerating path toward innovation while building on our unique heritage. Historical and predictive Sales data. Reduce theft.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

AUGUST 14, 2020

“Virtual kitchens are a unique franchising opportunity that gives us a new and innovative way to capitalize on consumer trends at a low cost,” said Laura Rea Dickey, CEO of Dickey’s Barbecue Restaurants, Inc. We are offering a groundbreaking conversion opportunity with our new Fazoli’s 2020 Franchise Incentive Program.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

APRIL 7, 2020

Once this all happened, we quickly innovated this into our programming. We also created a program called “Buy and Blend” Consumers can come into our store or have delivered five smoothies with the ingredients included they can put in their freezer. We’ve been utilizing all types of technology.

Communication 362

Communication Social Media Email Marketing Franchising 362

Modern Restaurant Management

FEBRUARY 17, 2020

” Ahead of the official launch, Yelp ran a successful pilot program with Denny’s, with the help of their media agency, ?Spark Yelp is continuing its commitment to innovating on new advertising products for multi-location brands: Yelp Store Visits : ?Available Spark Foundry?. Food & Facilities. ” Hot Table Access.

Sports 383

Sports Point of Sale Customer Experience Entertainment 383

Modern Restaurant Management

NOVEMBER 11, 2019

Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent). “Hotel brands, especially those with locations in various cities around the world, have a unique opportunity to build loyalty with customers through their F&B offerings. ” Building Loyalty. Illes Foods' Fourth Generation CEO.

Travel 297

Travel Food Hotels Loyalty Program 297

Modern Restaurant Management

MAY 7, 2021

To showcase bold new flavors, On The Border has elevated its menu, and the innovative new dishes will be available for guests visiting North Point. In addition, On The Border will launch a new Rewards program and an app that allows guests to track points for every visit.

Franchise 433

Franchise Franchising Sustainability Fast Casual 433

Modern Restaurant Management

NOVEMBER 14, 2019

We had leadership from the heart program, Hog Heaven University, a certified Pitmaster program and a train the trainer program. Al Hank : Our smaller footprint restaurant concepts will feature technological innovations including tabletop ordering and kiosks for convenience.

Advertising 361

Advertising Social Media Technology Dine-in 361

Modern Restaurant Management

FEBRUARY 19, 2020

She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. ” Mailender added, “On behalf of the entire Checkers & Rally’s family, I would like to thank Rick Silva for his partnership and many years of leadership. “I’m passionate about helping companies grow.

Franchise 305

Franchise Franchising Fast Casual Point of Sale 305

Modern Restaurant Management

DECEMBER 13, 2019

Clinton has a proven track record of innovation and success within the hospitality industry, most recently as President of the Hospitality Solutions business at Sabre, a global public company with over $4 billion in sales. Ordermark Adds Head of Innovation. Fourth Names New CEO and CFO. Clinton Anderson. ” Caption.

Mobile Ordering 251

Mobile Ordering Catering POS Customer Experience 251

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

FEBRUARY 25, 2020

WorkJam acquired Forge.This is WorkJam’s second acquisition of an innovative provider of Digital Workplace technology in the last 18 months as the company continues its accelerating momentum as the leading digital workplace for frontline employees. and is launching a new mobile payment and loyalty rewards platform, branded as Perk Hero.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyalty program, a new website and easier online ordering. “I’m proud to be a part of an innovative concept like The Habit Burger Grill.

Franchise 471

Franchise Franchising Food Fast Casual 471

Modern Restaurant Management

DECEMBER 16, 2019

Starbucks and McDonald’s were also the leaders when it came to customer loyalty or visits per visitor with customer visited 2.4 Chick-Fil-A drove growth through menu innovation, but more importantly, it was one of the main characters in the much-hyped Chicken Wars saga (8.2 times and 2.8 per quarter, respectively.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Qu

APRIL 8, 2025

Hey restaurant innovators, its time to talk digital and tech trends! Data-Driven Loyalty is the Future Investments in CDPs and data platforms are up 11%, while loyalty investments are down 8% YoY. Loyalty programs need a data injection to reach a broader audience and maximize guest lifetime value.

2025 52

2025 Operations Fast Casual Loyalty Program 52

7 Shifts

FEBRUARY 7, 2024

Ritual : Clean, simple online ordering with a loyalty program option and POS integration. Meet with leadership or management to get their take. Look beyond POS and payroll for some innovative ways technology companies are helping restaurants evolve—you may be surprised at what is out there.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

MBB Hospitality

MAY 15, 2024

The world of franchising changes as fast as the trends, and franchisee innovation is central to staying competitive and meeting evolving consumer demands. As we approach 2025, several groundbreaking innovations, including franchisee innovation, are reshaping the franchise landscape.

Franchise 52

Franchise Franchising Innovation Loyalty Program 52

7 Shifts

JANUARY 10, 2024

An RMS can help with employee management by giving employees a digital connection point with restaurant leadership. CRM systems also help build customer loyalty (through an actual loyalty program, more consistent messaging, and targeted offers) and allow restaurants to personalize service and offerings at scale.

Management 195

Management Management Point of Sale POS 195

7 Shifts

JANUARY 10, 2024

An RMS can help with employee management by giving employees a digital connection point with restaurant leadership. CRM systems also help build customer loyalty (through an actual loyalty program, more consistent messaging, and targeted offers) and allow restaurants to personalize service and offerings at scale.

Management 195

Management Management Point of Sale POS 195

Squirrel Systems

JUNE 3, 2024

This fairness fosters trust and loyalty among staff members. Training programs and clear career paths are important motivators. Effective Leadership : Good leadership is vital. Managers who communicate effectively, show empathy, and lead by example inspire loyalty and dedication among their staff.

Technology 91

Technology Management Management Restaurant Law 91

Modern Restaurant Management

MARCH 11, 2025

Loyalty is a huge factor now as guests desire rewards and perks for sticking with a favorite small business, and repeat customers are keeping many restaurants going. Whether it’s speeding up order times, improving inventory management, or boosting loyalty programs, every tool should serve a purpose.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Qu

JULY 24, 2024

Deepening Guest Connections Together Qu is excited to announce our newest certified integration partner, Thanx , a leading guest engagement platform for differentiated, on-brand loyalty focused on access, exclusivity, and personalization. The future of restaurant loyalty revolves around harnessing and unlocking data. to fruition.

Loyalty Program 52

Loyalty Program POS Fast Casual Technology 52

Qu

JULY 24, 2024

Deepening Guest Connections Together Qu is excited to announce our newest certified integration partner, Thanx , a leading guest engagement platform for differentiated, on-brand loyalty focused on access, exclusivity, and personalization. The future of restaurant loyalty revolves around harnessing and unlocking data. to fruition.

Loyalty Program 52

Loyalty Program POS Fast Casual Technology 52

Restaurant365

JULY 29, 2021

Evolve, innovate, adapt. Increased focus on restaurant loyalty programs or custom mobile apps. Considering all these changes, restaurants need to evolve, innovate, and adapt to a new kind of restaurant industry. Still others are looking toward innovations in e-commerce to imitate a seamless online experience.

Cash Management 78

Cash Management Point of Sale 2021 Inventory 78

Qu

MAY 17, 2024

Step into the future of Fast Casual and Quick Service Restaurants, where bland (dare we say “legacy”) loyalty programs are quickly being left behind. A new era of loyalty is emerging and it’s called Loyalty 3.0. So, what happens after they “sign up” for your brand’s loyalty program? You read that right…80%.

Loyalty Program 52

Loyalty Program Customer Experience Airlines POS 52

The Restaurant Times

MAY 26, 2023

He later attended the Masters of International Studies Program at the University of South Carolina. The keyword here is innovation. Mesches highlights the need to embrace change and innovation to stay relevant and meet evolving consumer preferences.

Loyalty Program 52

Loyalty Program Franchising Franchise Customer Service 52

Modern Restaurant Management

MARCH 11, 2025

We’ve reimagined our drive-thru model, introduced new kitchen technology to improve throughput, and strengthened our loyalty program to keep customers engaged. These changes have challenged operators to adapt, but they’ve also reinforced the resilience and innovation that define the hospitality industry.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Modern Restaurant Management

DECEMBER 10, 2024

This wave of mergers and integrations will drive innovation and better support the evolving needs of the restaurant ecosystem. From curated menus to unique perks, these offerings deepen customer loyalty and provide operators with a predictable revenue stream.

2025 443

2025 Loyalty Program 2024 Customer Service 443

Qu

APRIL 24, 2023

These and other digital trends is why our latest Restaurants Reinvented podcast series highlights top CTO innovators and trailblazers leading the way with big bold moves in the industry. Crawford mused on the imbalance between leadership and store operators. Restaurants must continually innovate or risk falling behind those that do.

Technology 52

Technology Fast Casual Loyalty Program Mobile Ordering 52

Aaron Allen & Associates

AUGUST 24, 2022

From online ordering to kitchen automation and pizza delivery with drones, innovation continues to be an essential part of the future of the pizza industry. Domino’s Top 10 Pizza Innovations Since 2013, Domino’s stock (DPZ) has risen from $60 per share to more than $400 per share, an increase of more than 550%.

Technology 59

Technology Mobile Ordering Online Ordering Point of Sale 59

SpotOn

JULY 9, 2024

I begin by sending emails, and then we implement a reward program that people can enjoy through discounts. Reviewers highlight its insightful reporting, payroll integration, innovative platform, and transparent pricing. I can run 90% of my financials off one program that has been tailored to my needs by the SpotOn crew. ."

2024 52

2024 Point of Sale POS Online Ordering 52

Modern Restaurant Management

OCTOBER 8, 2020

“Michael is well positioned to continue to build upon Kitchen United’s industry leadership and help restaurant partners achieve optimal success,” said David Krane, CEO and Managing Partner at GV. She previously held strategic leadership roles at Internet Brands, The Wonderful Company and Bain & Company.

Kitchen Safety 386

Kitchen Safety Online Ordering Food Safety Point of Sale 386