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In 2025 and beyond, restaurant executives should be on the lookout for increasing point-of-sale (POS) systems attacks, AI-powered social engineering tactics, and greater supply chain cyber vulnerabilities. This attack, however, is not out of the ordinary. Spurred on by the COVID-19 pandemic, cashless transactions (e.g.,
Accurate inventory management is crucial to running a successful business because it directly impacts a company’s bottom line and is key to maximizing profits. Having an accurate handle on inventory enables a business to become more resilient and know what they can sell and when they can sell it, helping mitigate out-of-stock scenarios.
Special events have become a big reason for going out, making unique dining experiences more important than ever. Special events have become a big reason for going out, making unique dining experiences more important than ever. Tables and chairs take a backseat to efficient space. These core elements never go out of style.
According to the National Restaurant Association's 2021 State of the Restaurant Industry report , 70 percent of consumers reported they would likely take a table outside if the conditions were right. Here are some of the ways restaurant owners can leverage a holistic and data-driven POS system to optimize their outdoor dining operations.
The 2024 State of the Restaurant Industry report revealed that 22 percent of restaurant operators plan to invest in technology like POS software, back-of-house systems, and data analytics in the near future. Meanwhile, an additional six percent will invest more in automation like kiosks and robotics.
Consider two worst-case scenarios: A customer orders extra guacamole but your restaurant is all out of avocados or, on the other hand, you've just walked past a crate of rotten, unusable (and expensive!) That's why we're presenting you with all you need to know about inventory's essential steps, best practices, and helpful resources below.
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Furthermore, digital tools for inventory and labor management became crucial for navigating supply chain disruptions and staffing challenges. On a positive note, people developed a deeper appreciation for social connection and the experience of dining out, making for more guests joining us in our restaurants.
Choosing the best POS system for bars in 2025 is essential for streamlining operations, enhancing customer experience, and maximizing profits. A modern POS system for bars goes beyond just processing paymentsit helps with inventory management, staff scheduling, and real-time sales tracking. Pricing starts at $9.99/month.
POS integrations simplify restaurant operations by automating tasks, reducing errors, and improving customer service. They connect tools like inventory tracking, payroll, and online ordering into one system, allowing real-time data access for smarter decisions.
POS systems do more than handle payments they utilize POS data to help restaurants analyze and manage seasonal sales trends. By leveraging POS data, restaurants can adjust inventory, staffing, and marketing strategies to maximize profits during busy periods and minimize waste during slow seasons.
One of the most important sources is a restaurant’s POS system, or point-of-sale system. Merchants use the collected data to manage sales, generate labor reports, track inventory and even keep an eye on customer reviews. How can the pieces of data amassed by POS technology be used to grow an eatery’s profitability?
An inventory management system with automated restocking alerts keeps your stock levels in check. For example: If you want to improve efficiency look for software that integrates with your POS and kitchen systems. A Modern POS System Powers Transactions and Data-Driven Decisions Every restaurant needs a POSperiod.
Your P&L statement is one of the most important documents for restaurant managers to understand because it outlines all your income and expenses – or what money you are bringing in versus what money is going out – for any given period. How to Use Key Metrics for Proper Inventory.
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The reasons for the accelerated growth of this idea, the contribution of POS to these kitchens, the display systems to make the operations easier, and the automated operations used in the inventory as well in the kitchen for easy food management- are some of the ideas that will be discussed in the following paragraphs.
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One study found that internal employee theft is responsible for 75 percent of inventory shortages and about 4 percent of restaurant sales. There are all kinds of different types of restaurant theft, ranging from food and inventory, theft at the register and checkout counter, external grease theft, time theft and employee product theft.
Additional findings inlcude increased inventory costs caused the greatest financial strain for operators in 2021 with 33 percent citing it as their top expense, followed closely by rent (30 percent) and labor (30 percent). Reservations : Most operators are taking a hybrid approach to reservations.
Managing special occasion promotions is easier than ever with the best POS system features and integrated online ordering. Key Features to Consider in the Best POS System Promotion Management : Tools like automated scheduling to handle discounts for events like birthdays or anniversaries.
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In this guide, youll learn: Why restaurant apps matter in 2025 and how its the consumer driving the changes The different types of restaurant apps How to make the most of your own branded restaurant app and its many benefits Lets take a closer look at why every restaurant should use apps in 2025. Inventory and supply chain apps.
POS systems do more than just process payments they enable restaurants to personalize menus by analyzing customer data. Learn more in our latest post: How POS Systems Enable Menu Personalization. Integrations : Connect with loyalty programs, delivery platforms, and inventory systems for seamless personalization.
Start by analyzing these Top 7 POS Sales Reports to know where your restaurant is headed. These reports help you understand sales trends, manage inventory, optimize staffing, and improve customer satisfaction. Inventory Reports : Monitor stock levels, usage patterns, and waste to control costs and prevent overstocking or shortages.
If you made the investment during the COVID-19 pandemic in an upgraded POS, online ordering, or other technology, you may have implemented just enough to get by. Now is the time to understand what is available to you and whether you are taking advantage of the platform in a way that makes the most sense for your business.
Real-time inventory systems help restaurants cut food waste , save money, and improve operations. Here’s how: Track Stock in Real-Time : Monitor inventory levels instantly to avoid overstocking or understocking. Integrate with POS Systems : Sync with sales data to refine menu choices and track high-waste items.
In order to reduce cost, waste, and optimize inventory, the process begins with planning and forecasting. Connecting your financial, transaction, and restaurant inventory management systems enables you to optimize production and better control cost variance proactively. Creating a Singular Journey.
Roy Phillips (RP) : 20 years ago it was all about the point of sale (POS). There were a couple restaurant management software companies out there, but it was just inventory and budgets. We started doing to-go orders but that was still through your POS. I don’t remember any reporting other than inventory reports.
Order Acceptance Time Order acceptance time measures how long it takes for a restaurant to acknowledge and confirm an online order. The longer it takes for a restaurant to accept an order, the later the kitchen starts preparing it, which pushes back the pickup time for drivers and extends the overall delivery window.
In addition to online ordering, many of the restaurants that were able to stay afloat did so by crafting compelling promotions and customer incentives as a way to help increase sales, leveraging data pulled from POS reports to guide promotion efforts. The Importance of Robust IT Support.
These are tools that can help you streamline operations, easily schedule staff, and make sure you never run out of ingredients for your best-selling menu items. Understanding How AI Works in Restaurants Lets get one thing out of the way: AI for restaurants doesnt mean robots taking over your kitchen or replacing your staff with machines.
Food takes up more space in US landfills than anything else. Restaurant operators would be wise to take the following steps to reduce food waste and save money. Upgrade inventory and ordering systems with the latest technology. Proper inventory management is essential to decreasing food waste and saving related expenses.
The most popular day of the week for online ordering is Friday, with Mother’s Day 2020 coming out on top as the most popular holiday for online catering orders. On the other hand a lower percent are expecting to go out to eat in the next two weeks, which cover the holiday period in a time of increasing restrictions.
These tools were critical to surviving the worst of the pandemic, and now, as vaccines roll out and restrictions lift, restaurant technology will continue to play a major role in the recovery of the industry. You can get data on inventory items, type of sale, guest experience score, wait times, checks, employee performance and more.
Scooping out an avocado or extracting crab meat and leaving ten percent in the shell or cutting a filet of salmon to nine ounces instead of eight ounces adds ten percent to your target food usage (and cost). Keeping a better eye on the inventory and using the most ripe perishables first is the first step in minimizing food waste.
Thats where this guide comes inpractical, no-nonsense tips to get things running like clockwork, especially for folks using POS systems like Harbortouch. Well cover everything from automation to IT management, with examples tailored for POS users. 1. , and task completion times (how long to process inventory?).
You can also use sales trends to adjust menu pricing and share customer-favorite menu items, helping you get the most out of high-demand dishes. Data can help you create a menu that contains more of your customers favorites so you can phase out underperforming dishes. Give customers a more memorable experience.
First of all, with so many people still working from home and taking regular video calls instead of meetings, breakfast and lunch demand has significantly dropped. Diners finally realized how much they can actually save by not eating out. Make the Most Out of Data. Basically, both sides benefit from new technology.
Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. So, to me, finding out that over a quarter of restaurants don’t have a website was a bit surprising.
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