Modern Restaurant Management

SEPTEMBER 28, 2020

What is the ongoing goal for all restaurant owners and managers? Another important marketing tactic, which is a necessity in modern times, is having a website. For this reason, it is crucial to take the time as a restaurant manager or owner to build and implement comprehensive training programs. Use Other Outside Resources.

Operations 221

Operations Website Management Social Media Customer Service 221

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. I think I was most surprised by the fact that 72 percent of FSR operators said they had a dedicated website – I thought this would be higher. What results did you find surprising and why?

2024 203

2024 Online Ordering Website Management 2023 203

Modern Restaurant Management

JANUARY 10, 2023

To order via “sweetlane,” customers place their order through the sweetgreen website or app, and choose “sweetlane” as their desired retrieval method under “Select a Pickup Location.” ” When their order is ready, guests can drive through the “sweetlane” to pick up their meal. .”

Website Management 179

Website Management Customer Experience Food Order Online Ordering 179

Next Restaurants

JULY 23, 2021

Hence, here are the five tips to write an SEO plan for your restaurant’s website. #1 If you manage to dominate your local search, it will be much easier for you to expand afterward. The content you create for your website and all the other channels needs to be coordinated with all of your other SEO-related actions.

SEO 180

SEO Website Management Email Marketing Social Media 180

Culinary Cues

AUGUST 7, 2021

This is defined in articles from local newspapers to the New York Times, from industry magazines and websites to social media, and from industry blogs to podcasts by the dozens – everyone states the problem, points a finger, and portrays the issue as someone else’s doing. So, first step – let’s refer to it as a challenge.

Social Media 474

Social Media Cash Management Blog Equipment 474

Modern Restaurant Management

MARCH 8, 2023

Images of a cocktail on a friend’s Instagram feed can be the catalyst for that consumer checking out a restaurant’s Instagram profile and then tapping through to a website to check out the menu. They might go to Yelp or other review websites to learn what other patrons have said about their experiences.

Social Media 180

Social Media Customer Experience Website Management Customer Service 180

7 Shifts

JUNE 16, 2024

Restaurant marketing strategies combine online and offline techniques to help managers create a strong brand identity, attract new customers, retain old diners, promote their restaurants, and ultimately increase revenue. Not only that, 34% of consumers choose where to dine based on peer-reviewed websites.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

MAY 1, 2024

Wendy’s managed to show 38 percent fewer, Pizza Hut 39 percent, Starbucks 41 percent, Taco Bell 42 percetn, and McDonald’s 46 percent. To learn more about the study, Modern Restaurant Management (MRM) magazine quizzed Greg Wester, Sr.

Social Media 180

Social Media Mobile Ordering Advertising Website Management 180

Modern Restaurant Management

NOVEMBER 15, 2023

There is one caveat: Gen Z consumers equally prefer using a restaurant’s mobile app or website, an option firmly ranked in second place for all other generations. They can also offer innovative menu items that are available to order exclusively through the website or app or as part of a loyalty program to drive usage.

Loyalty Program 110

Loyalty Program Mobile Ordering Website Management Online Ordering 110

Modern Restaurant Management

JANUARY 6, 2023

In this column, Modern Restaurant Management (MRM) magazine looks at newly introduced menu items from top brands. The bowl will be available to order exclusively through the brand’s website or sweetgreen app for delivery and pick-up during Green January. Green January. Under $2 Craves. March 14 – April 3.

2023 147

2023 Menu Mobile Ordering Coupons 147

7 Shifts

MARCH 10, 2021

Invest in Technology Accounting and inventory management software are just a couple of the technologies that small business owners should invest in. Other efficiency benefits include POS software that tracks staff time and inventory, saving time in daily operations preparing payroll, bookkeeping, and inventory management.

Management 370

Management Management Small Business Email Marketing 370

EATER

NOVEMBER 22, 2023

Emmanuel Dunand/AFP/Getty Images A completely serious investigation of the most popular pose on restaurant websites, TV cooking shows, and photo ops Jamie Oliver does it. But as many restaurants have flattened their organizational structures and rethought relationships between managers and workers, it’s time for our photo ops to shift too.

Magazine 141

Magazine 2007 Travel Website Management 141

Modern Restaurant Management

MARCH 27, 2020

In terms of promotions, Mighty Quinn’s is offering 15 percent off of all delivery and takeout orders placed through our website and app. We have redistributed staff for greater capacity to fulfill pickup and delivery orders through our app and website. We’ve seen a good response to this particular measure.

Healthcare 214

Healthcare Social Media Online Ordering Website Management 214

Modern Restaurant Management

JUNE 29, 2020

As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

FOH 215

FOH Kitchen Safety BOH Food Safety 215

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. They should all work together to create a smooth customer journey, from their initial search on your website to when they sit down with their meal.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

OCTOBER 9, 2024

To learn more about how restaurants can optimize and create craveworthy catering menus, Modern Restaurant Management (MRM) magazine reached out to Michelle Smart, Chief Customer Care Officer at ezCater, for real-world examples and tips. Restaurants require different menus, operations, and technology to manage their catering business.

Catering 88

Catering Dietary Restrictions Seasonal Menu Tip Distribution 88

Focus POS

DECEMBER 22, 2021

A Recipe for Successful Restaurant Management. FSR magazine reports that 60 percent of restaurants don’t make it past their first year, and 80 percent go out of business within five years. Technology for Successful Restaurant Management. Beat the Odds. With wages increasing to 34.6 H3: A strong loyalty program.

Management 146

Management Management Loyalty Program Online Ordering 146

Modern Restaurant Management

SEPTEMBER 4, 2020

Modern Restaurant Management (MRM) magazine discussed supply issues and more with KaTom Founder, President and CEO Patricia Bible. In 2001, Tim was wrapping up work on one of the very first online operations in our industry and preparing to launch our website when he died suddenly. What is the history of KaTom?

Supplies 225

Supplies Customer Service Online Ordering Kitchen Safety 225

Modern Restaurant Management

JUNE 22, 2022

Modern Restaurant Management (MRM) magazine caught up with co-owner Stuart Snyder to discuss the Southwest Harbor, Maine landmark’s past, present and future. They created “Beal’s at Home,” a direct-to-consumer service, shipping its lobsters via its website and through Goldbelly.

Seasonal Menu 189

Seasonal Menu Food Truck Consumer Goods Customer Experience 189

Goliath Consulting

MAY 19, 2020

It can be stressful to manage a growing catering business without relying on technology. there will be logistical challenges in trying to keep track of every detail without a business management software. According to Daniel Smith, writer for QSR Magazine, “technology is playing a prominent and escalating role in catering.

Catering 151

Catering Social Media Online Ordering Loyalty Program 151

Modern Restaurant Management

JANUARY 12, 2022

Modern Restaurant Management (MRM) magazine asked Suzi Tripp, VP of Insights at digital transformation firm Brooks Bell how restaurants loyalty programs are evolving and the importance of having a head of loyalty who understands why people buy, how they buy and how often they buy.

Loyalty Program 217

Loyalty Program Customer Experience Social Media Online Ordering 217

Modern Restaurant Management

APRIL 14, 2020

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Add notifications on your website, delivery service sites, and social media platforms. Q: What can I do to help my restaurants and community battle the effects of COVID-19?

Healthcare 187

Healthcare Front of House Social Media Website Management 187

Modern Restaurant Management

AUGUST 11, 2023

Zajack recently spoke with Modern Restaurant Management (MRM) magazine about her projects, design vision and journey. As a passionate designer, I understand the pivotal role that the restaurant's logo plays in making a powerful first impression on passersby and website visitors.

Design 167

Design Customer Experience Dine-in Transportation 167

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Manage your team and costs. Restaurant customer relationship management (CRM) software. Quick links.

Technology 147

Technology Front of House Back of House Online Ordering 147

Open for Business

MARCH 23, 2023

Your brand is everything, so it makes sense to have a dedicated team member managing it. One sign that it’s time to hire marketing staff is that you, your general manager, or current team members handling marketing feel overwhelmed. If you’re running lean, a social media-savvy team member could handle the responsibility part time.

2023 78

2023 Marketing Social Media Email Marketing 78

Ken Burgin

JUNE 22, 2022

Sales are visible to managers and communicated to all staff. COGS & Wages are visible to managers only. Wait times based on production areas are regularly communicated to managers and the time of day sales – this is very helpful with staffing.” We have KPIs for all areas of the business.

Equipment 68

Equipment Website Management Back of House Online Ordering 68

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Keegan Brown, Marketing Manager Easy On Hold & Brand Music. What’s working right now: Hours should be updated everywhere: Facebook, google my business, yelp, your website, etc.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Technology 153

Technology Operations Loyalty Program Point of Sale 153

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Also launching today, is a special edition of the company’s Food Fanatics magazine. Tips for pivoting to retail.

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. Instead of belaboring the issue, Modern Restaurant Management (MRM) magazine went to the experts for some solutions. These features help make employees' (and managers’) lives easier.”

Fast Casual 221

Fast Casual Hiring Online Ordering Front of House 221

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Modern Restaurant Management

MAY 21, 2020

With more states lifting sanctions on dine-in options, Modern Restaurant Management (MRM) magazine reached out to Yelp's Small Business Expert Emily Washcovick to learn about ways restaurants can successfully make the transition and slowly ramp up operations, while keeping guest and staff safety top of mind.

Customer Experience 228

Customer Experience Consumer Goods Social Media Dine-in 228

EATER

JULY 8, 2022

A few months after the first COVID-19 shutdown, restaurants furloughed and laid off cooks, servers, bartenders, and managers nationwide. Customers ordered online through our website and picked up their food through our double glass doors, both barricaded by a stainless steel prep table. We occasionally gave in.

Online Ordering 111

Online Ordering Seasonal Menu Customer Service Social Media 111

Modern Restaurant Management

APRIL 8, 2020

In this Q&A with Modern Restaurant Management (MRM) magazine, Washcovick offers some ways restaurants can engage their customers and their community in these unprecedented times. Get this same message posted across all of your social platforms as well as your website.

Small Business 203

Small Business Social Media Consumer Goods Communication 203

Ken Burgin

JUNE 7, 2022

The cliche about sustainable meaning ‘anti-business’ is a long way from the truth, and open-book management is often a key driver – everyone knows how business finance works. They have a happy and helpful website, online bookings, fast responses to email and social media messages, and employees are kept regularly updated.

Recycling 60

Recycling Sustainability Food Supply Compost 60

Restaurant Clicks

NOVEMBER 2, 2021

145 S Main St, Memphis, TN 38103 Phone: 901-522-8555 Visit Website. 966 Cooper St #5611, Memphis, TN 38104 Phone: 901-272-7111 Visit Website. 50 Harbor Town Square, Memphis, TN 38103 Phone: 901-260-3300 Visit Website. 83 S 2nd St, Memphis, TN 38103 Phone: 901-525-7948 Visit Website. Majestic Grille. Make a Reservation.

Website Management 119

Website Management Fine Dining Online Ordering Back of House 119

Restaurant365

APRIL 16, 2021

In-house online ordering systems capture customer data for your customer relationship management system (CRM). QSR Magazine shares from a recent study that 70% of guests expect a restaurant’s website to offer online ordering. Ordering needs to be easy to navigate the moment a guest reaches your website.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78