Modern Restaurant Management

APRIL 2, 2024

Embracing solo diners not only opens doors to a wider customer base but also presents an opportunity for establishments to differentiate themselves in a competitive market. At our Shannon Rose pubs, in addition to numerous bars available for dining, we have several different dining rooms where we have solo seating tables set up.

Loyalty Program 411

Loyalty Program Catering Seating Customer Experience 411

Modern Restaurant Management

JULY 20, 2021

It is a constant balancing act to maintain an optimal turnover rate—one that is long enough to allow guests to enjoy their dining experience and not feel rushed, yet short enough to maximize revenue and ensure new parties don’t have to wait a long time to be seated. It’s dining, on demand. 1 +1 + 1 Is More Than 3.

Dietary Restrictions 493

Dietary Restrictions Customer Experience Dine-in Technology 493

Modern Restaurant Management

MAY 10, 2021

This presents an opportunity for foodservice operations to stand out by elevating guest experience in the age of COVID-19, giving consumers a sense of exceptional service and memorable experiences they used to source from restaurants. The area of restaurant operation that presents the most opportunity for improvement is takeout and delivery.

Food Safety 487

Food Safety Customer Experience Customer Service Entertainment 487

Modern Restaurant Management

MARCH 10, 2023

The partnership resulted in a 116-seat signature restaurant directly inspired by the chef’s menu. Why is design so crucial for creating the right look and atmosphere to complement a menu? Conceived as a destination, The Desmond is tucked away in a slightly hidden location and an elevator ride is required.

Design 487

Design Customer Experience Magazine Seating 487

Modern Restaurant Management

MARCH 13, 2020

"The desire for convenience has always been present, coupled with an equally strong desire for delicious food. They should consider leaving menus at the table instead of having the server take them. If this is not feasible then make sure that one of the bussers grabs the menu and not the server.

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

Modern Restaurant Management

NOVEMBER 24, 2020

With some outdoor dining pilot programs coming to an end as we head into the winter months, tens of thousands of restaurants across the country will be forced to operate at a fraction of typical capacity without added outdoor seating to supplement the loss. Should you consider entering the food truck business?

Cash Management 576

Cash Management Social Media Seasonal Menu Food Truck 576

7 Shifts

OCTOBER 1, 2024

From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024. Presentation also matters. Menu and food choices Your restaurant’s menu and food choices can entice or put off customers.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

Modern Restaurant Management

APRIL 20, 2022

Japan is another nation that embraced restaurant automation early and still does through its conveyor belt sushi lines that deliver small plates of food around to seated customers. Present Staffing Issues at Restaurants. The machine presents a comprehensive menu with the ability to partially customize what customers order.

Mobile Ordering 537

Mobile Ordering Food Order Employee Relations Customer Service 537

Modern Restaurant Management

MARCH 13, 2024

Establishments are grappling with a complex crisis characterized by empty seats in dining areas and behind the scenes, where a shortage of skilled workers is keenly felt. Reduced staff can result in longer wait times, decreased service quality, and, in some instances, limited operating hours or menu options.

Loyalty Program 491

Loyalty Program Customer Service Customer Experience Insurance 491

7 Shifts

OCTOBER 22, 2024

Photos of your menu items, ambiance, and even happy customers will give potential guests a glimpse of the dining experience you offer. Use it to share updates, special events, or new menu items. Create engaging email newsletters that have a clear purpose, such as promoting an event, offering a discount, or sharing a seasonal menu.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

JUNE 30, 2023

Keeping brand integtrity, the interior featured a walk-up counter, digital menu boards and condensed seating/waiting areas with TVs. Burying this information in fine print at the bottom of the menu or not putting it anywhere at all can quickly drive customers away and become a social media nightmare in an instant.

Operations 449

Operations Mobile Ordering Customer Experience Online Ordering 449

Modern Restaurant Management

JUNE 7, 2021

Although not as great, the risk of surface transmissions is still present. Employees should frequently clean and disinfect all high-touch surfaces such as: Tables and seating areas in dining rooms and lobbies. Offer electronic access to the menu through a QR code and promote touch-free ordering and payment options.

Kitchen Safety 531

Kitchen Safety Customer Service Customer Experience Dine-in 531

Culinary Cues

MAY 13, 2023

Want to learn about cold charcuterie, more about a full array of cheese, platter design and presentations, making centerpieces, buffet set-up, cold sauces and dressings, marination, and fermentation, etc.? Then the choice to work in hotels, resorts, and clubs is your best option.

Hotels 506

Hotels Point of Sale Cash Management Training 506

Modern Restaurant Management

JUNE 6, 2022

Long before the pandemic, hoteliers were looking for ways to refresh their properties' food and beverage offerings, and the pandemic presented the ideal opportunity for restaurants to enter the hotel sphere. Other restaurants turned to hotels to attract new customers and strengthen their existing customer base.

Hotels 450

Hotels Customer Service Beverage Customer Experience 450

Modern Restaurant Management

MAY 24, 2023

We also prepared a formal Schematic Design presentation for approval. This presentation included final floor plans, 3D-sketched renderings, furniture selections and finishes found in the space. This also provides a seasonal menu for the restaurant guests.

Design 419

Design Fine Dining Front of House Seasonal Menu 419

Modern Restaurant Management

AUGUST 3, 2022

Restaurants are presenting a value message to connect with potential guests concerned with rising costs and inflation. " Seated surveyed 50 of their top partners based in New York, Dallas, Boston and Atlanta to get a deeper look at how inflation has impacted their businesses – and how they are responding to it. . ”

Social Media 450

Social Media Online Ordering Loyalty Program Pricing 450

Modern Restaurant Management

AUGUST 19, 2020

Creating and optimizing the menu based on US Foods’ exclusive food-costing tools, industry analysis and recipes designed by in-house chefs that focus on both profitability and diner trends. and Jim Plamondon and present a secretarial citation from the state. Seated Acquires VenueBook. ” DoorDash Partners with NBA.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

7 Shifts

OCTOBER 21, 2021

Get it wrong—with a menu that doesn't fit the ambiance or pricey dishes not suited for the clientele—and would-be regulars will at best feel confused and at worst never return. Restaurant concepts define the overall theme or idea behind a restaurant, including cuisine, service style, music, and menu design. Menu design.

Fast Casual 370

Fast Casual Food Truck Casual Customer Service 370

Lavu

OCTOBER 13, 2023

This should include all tables available for seating customers. Optimize seating arrangements: Arrange tables in a way that maximizes the use of available space without compromising customer comfort. This practice not only keeps the restaurant tidy but also signals to waiting customers that the table is ready for seating.

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174

Modern Restaurant Management

FEBRUARY 2, 2024

With their ability to connect various facets of restaurant operations and provide real-time data and insights, networking solutions present a powerful tool for overcoming these challenges and setting a new standard for efficiency and customer service in the industry.

Operations 472

Operations Front of House Customer Service Customer Experience 472

ChowNow

FEBRUARY 28, 2025

For restaurant operators, this presents both an opportunity and a challenge: how to implement an online ordering system that maximizes revenue while maintaining control over their customer relationships. Stronger brand connection : Your logo, colors, and menu are front and center.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

FEBRUARY 5, 2021

This includes: Self check-in, table alert, and self-seating to expedite the entry process. Guests will be able to browse the menu, order, and pay from their personal mobile devices. Once we have this l in place, we then present this service model during training. Guests can contact Eureka! team members with the push of a button.

Mobile Ordering 477

Mobile Ordering Online Ordering Airlines Customer Service 477

Modern Restaurant Management

FEBRUARY 15, 2021

Future restaurateurs are the young charges in school who struggle sitting still in their seats, standing patiently in line, and focusing on the task at hand. Again, in most cases, revenue for restaurants is derived by establishing a retail price for commodities listed on a menu of options. Make a standard gross profit on each item.)

Management 448

Management Management Point of Sale Seasonal Menu 448

Culinary Cues

SEPTEMBER 15, 2022

This is a topic I have presented numerous times and it seems as though whenever I travel it rises to the top of my thinking. Whatever your concept, whatever your menu – make sure that you execute it well every time. Plain and simple. Some mediocre operations may experience a false sense of euphoria simply because of supply and demand.

Fine Dining 450

Fine Dining Front of House Customer Service Customer Experience 450

Modern Restaurant Management

DECEMBER 1, 2023

The menu focuses on Italian-inspired cuisine created by Chef Partners Jamie Lynch and Adam Hodgson utilizing imported Italian ingredients and local Nashville products. Additionally, the previous restaurant at this location had severely outdated infrastructure, presenting another challenge for our team.

Design 419

Design Presentation Customer Experience Dine-in 419

Modern Restaurant Management

JANUARY 6, 2022

For example, spaced-out seating, directional floor signage to control flow, table dividers, and digital menus. Your digital menus offer promotional opportunities, as well. This presents an incredible opportunity to make an amazing first impression. Use New Restaurant Layouts and Restrictions to Your Advantage.

2022 493

2022 Online Ordering Loyalty Program Customer Experience 493

Culinary Cues

MAY 19, 2022

Salads, cold apps, and desserts were beautifully presented and ALWAYS ready when the server needed them. Fortunately, the chef had placed prime rib on the menu with Yorkshire popovers. As 8:30 came around the second seating was starting to clear out and the late- date night – deuces were beginning to arrive.

Seating 448

Seating Dine-in Seasonal Menu Leadership 448

Modern Restaurant Management

SEPTEMBER 2, 2020

Use planters and other sturdy dividers to make sure your space is presentable and doesn’t look haphazardly put together. Set seating times. If your area is going out onto the street, make sure you have some reflective tape so that in the evening, it is clearly marked off for traffic and bikes. Contactless payment.

Outdoor 508

Outdoor Fine Dining Dine-in FOH 508

Modern Restaurant Management

MAY 29, 2020

While most people are familiar with contactless payments, like Apple Pay and Google Pay – which use near field communication (NFC) to conduct payments with device-to-device proximity – these are not the only way for restaurant operators to present customers with a touchless payment experience. The new normal as we know it.

Dine-in 305

Dine-in Customer Experience Coupons Presentation 305

Modern Restaurant Management

OCTOBER 21, 2021

A few restaurants have tried a tip-inclusive model, raising menu prices while also raising employees’ hourly wage and offering benefits. The federal minimum wage at present is $7.25 Yhe practice of tipping isn’t going anywhere. Most have backtracked. Even most servers don’t want to do away with tipping. in Montana.

Customer Service 492

Customer Service Food Order Take-out Seating 492

Modern Restaurant Management

MARCH 24, 2022

So, Chloe has to present them with a sales forecast. Assuming that 80 percent of seats are filled for both sittings and that each customer orders something of average price, Chloe can establish a rough baseline calculation for a day’s trading. for her daily lunchtime menu, she just puts “lunch” and an average price.

Point of Sale 449

Point of Sale Education Seasonal Menu Small Business 449

ChowNow

FEBRUARY 12, 2025

Look at their pricing, menu offerings, branding, and customer reviews. Adapting to changing consumer behaviors: If diners are increasingly looking for healthier options or prioritizing convenience through delivery, adjusting your marketing and menu offerings can keep you ahead of the curve. Monitor and manage your online reputation.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

MAY 18, 2020

Adapting with a tighter, more focused menu to allow kitchens to better plan labor and prep needs and manage enhanced sanitation routines. Creating new dining-room rituals, from the removal of all communal items on the table to disposable menus and touchless payment solutions. Staying nimble given the fluid environment.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

Modern Restaurant Management

MAY 19, 2020

Include any specific information in your online reservation confirmations – if guests may have to wait outside before being seated, let them know; and train staff how to respond to advance phone calls, questions or complaints. .: In order to ensure a safe dining environment we are requiring advance reservations. Which can you eliminate?

Guest Recovery 474

Guest Recovery Kitchen Safety Food Safety Email Marketing 474

Social Hospitality: Restaurants

JUNE 22, 2020

Use your hashtag on all marketing materials as well as on your menu and receipts. . A great example is the Coppa Club chain in London that periodically offers outdoor seating in igloos and pods. Another great option is to create a couple signature dishes with great presentation. Then, sit back and let them do the rest.

Marketing 440

Marketing Social Media Advertising 2007 440

Modern Restaurant Management

SEPTEMBER 3, 2020

As much as complete closures and stay-at-home orders have harmed the restaurant industry, reopening has come with fits and starts, presenting a new litany of obstacles for dining establishments to overcome. Adapting Your Footprint for Outdoor Seating. Along with all of these tips, remember that your business is certainly not alone.

Fine Dining 502

Fine Dining Restaurant Law Food Truck Outdoor 502

7 Shifts

APRIL 7, 2021

During the orientation process, experienced workers or trainers will present key knowledge about your business, practices, and other relevant information about your staff's basic performance. Depending on the position, new employees are taught the importance of food prep work along with how the chef and his/her cooks curate the menu.

Training 370

Training Food Safety Customer Experience Insurance 370