ChowNow

FEBRUARY 13, 2025

Identify your biggest pain points. Are you aiming to speed up service, cut labor costs, or increase online sales? For example: If you want to improve efficiency look for software that integrates with your POS and kitchen systems. Can it increase sales or customer retention? Are labor costs too high?

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

APRIL 1, 2022

You have stores full of patrons, and no way to collect their money because the POS system has been hijacked by ransomware. That’s how the McMenamins restaurant and hospitality chain closed out 2021, a banner year for ransomware attacks. Steps You Can Take to Protect Against Ransomware. What Is Ransomware?

Operations 601

Operations Point of Sale POS Small Business 601

ChowNow

JULY 17, 2020

We’re excited to officially announce that ChowNow’s online ordering technology integrates with Square’s point of sale system, uniting our two platforms into a single, streamlined option for your restaurant. . Let’s take a closer look at how it all comes together… Why is ChowNow integrating with Square? plus 30 cents.

POS 329

POS Online Ordering Mobile Ordering Point of Sale 329

Lavu

APRIL 4, 2025

Choosing the best POS system for bars in 2025 is essential for streamlining operations, enhancing customer experience, and maximizing profits. A modern POS system for bars goes beyond just processing paymentsit helps with inventory management, staff scheduling, and real-time sales tracking. Transaction fees apply.

2025 78

2025 POS Bar Point of Sale 78

The Rail

JANUARY 24, 2025

By Heather Langley, Contributor A restaurant point of sale (POS) system is home to a vast amount of personal information, including customer data and payment information. Restaurant owners need to take measures to keep their POS systems safe and secure to protect both business and customer data.

POS 130

POS Point of Sale Email Marketing Information 130

Modern Restaurant Management

FEBRUARY 22, 2021

The POS was hosted on a physical server. Many POS are now hosted on the cloud. Future : Smart restaurants will begin to leverage their hard won customer data from their QR menus, POS, and marketing initiatives to lower cost of customer retention to drive growth. Past : Paper menus were the norm. Whose name is positioned first?

Online Ordering 568

Online Ordering Point of Sale POS SEO 568

Modern Restaurant Management

APRIL 10, 2024

According to September 2023 numbers from the National Restaurant Association , 49 percent of restaurants reported year-over-year increases in same-store sales. Despite price increases, data shows consumers still enjoy eating out. While factors such as convenience impact that decision, the experience of dining out is important.

2023 492

2023 Point of Sale Loyalty Program 2024 492

Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." Landlord/Tenant Disputes : in my practice, I have seen a huge increase in lease disputes.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Modern Restaurant Management

DECEMBER 30, 2020

The most popular day of the week for online ordering is Friday, with Mother’s Day 2020 coming out on top as the most popular holiday for online catering orders. This edition of MRM Research Roundup features top trends for 2020, how 2020 changed food and the year's top wines. Top Restaurant Trends.

2020 528

2020 Merchandise Retail Point of Sale 528

ChowNow

MARCH 27, 2025

One approach is to use a contribution margin model : after youve calculated food cost, ask yourself how much money is left from the sale of a menu item to cover everything else. Effective restaurant menu pricing strategy takes into account customer expectations and market positioning to ensure both profitability and customer satisfaction.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

ChowNow

MARCH 7, 2025

You can also use sales trends to adjust menu pricing and share customer-favorite menu items, helping you get the most out of high-demand dishes. You can also use sales trends to adjust menu pricing and share customer-favorite menu items, helping you get the most out of high-demand dishes. You can increase revenue.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

Modern Restaurant Management

APRIL 12, 2023

One of the most important sources is a restaurant’s POS system, or point-of-sale system. Merchants use the collected data to manage sales, generate labor reports, track inventory and even keep an eye on customer reviews. Check out the accompanying resource. At the heart of this science is data.

Point of Sale 491

Point of Sale Inventory POS Customer Service 491

Modern Restaurant Management

DECEMBER 1, 2021

Henry takes his phone, scans the QR code, and indicates that he’s arrived. Speaking of the host stand, let’s take a deeper look at your guest and waitlist management technology. Perhaps you’re a large restaurant chain that has locations all over the country? Front-of-House. Henry is ready to order some dinner.

Technology 508

Technology Front of House Back of House Point of Sale 508

Modern Restaurant Management

AUGUST 30, 2021

In addition to online ordering, many of the restaurants that were able to stay afloat did so by crafting compelling promotions and customer incentives as a way to help increase sales, leveraging data pulled from POS reports to guide promotion efforts. restaurant market. Perfecting Off-Premise and Mobile Integration.

Innovation 493

Innovation Technology Franchise Franchising 493

Modern Restaurant Management

JUNE 14, 2022

One study found that internal employee theft is responsible for 75 percent of inventory shortages and about 4 percent of restaurant sales. That means, in a vacuum, three out of every four of your employees could potentially engage in some form of theft from your business. Implement a Point of Sale System.

Point of Sale 508

Point of Sale Kitchen Safety Back of House Inventory 508

Modern Restaurant Management

APRIL 21, 2022

Roy Phillips (RP) : 20 years ago it was all about the point of sale (POS). There were a couple restaurant management software companies out there, but it was just inventory and budgets. We started doing to-go orders but that was still through your POS. It wasn't all that great, to be honest. Really unreliable.

Technology 493

Technology 2005 Mobile Ordering Point of Sale 493

Lavu

FEBRUARY 28, 2025

Start by analyzing these Top 7 POS Sales Reports to know where your restaurant is headed. These reports help you understand sales trends, manage inventory, optimize staffing, and improve customer satisfaction. Sales Exceptions Reports : Spot voids, refunds, and discounts to minimize losses and detect irregularities.

POS 78

POS Point of Sale Inventory Cash Management 78

ChowNow

FEBRUARY 28, 2025

Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales. Phone orders are prone to human errormisheard items, incorrect addresses, and unclear special requests are all common issues with manual order taking. billion in revenue. You keep more of your profits.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Lavu

MARCH 13, 2025

POS systems do more than handle payments they utilize POS data to help restaurants analyze and manage seasonal sales trends. By leveraging POS data, restaurants can adjust inventory, staffing, and marketing strategies to maximize profits during busy periods and minimize waste during slow seasons.

POS 78

POS Seasonal Menu Point of Sale Inventory 78

ChowNow

FEBRUARY 21, 2025

For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations. Once set up, they run seamlessly in the background, like the ideal employee who never calls out, takes a day off, or makes costly mistakes. Online ordering and delivery apps.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 486

Loyalty Program Online Ordering Cash Management Point of Sale 486

Modern Restaurant Management

APRIL 5, 2022

The reasons for the accelerated growth of this idea, the contribution of POS to these kitchens, the display systems to make the operations easier, and the automated operations used in the inventory as well in the kitchen for easy food management- are some of the ideas that will be discussed in the following paragraphs.

Online Ordering 491

Online Ordering Website Management Point of Sale Inventory 491

Modern Restaurant Management

MARCH 10, 2020

First, it’s easier than ever for customers to dispute charges – often taking only the tap of a mobile banking app. com, restaurants are now seeing as many as one out of every 100 (one percent) of customer transactions fall victim to chargebacks. That's a loss of one out of every 100 meals served.

POS 527

POS Point of Sale Customer Service 2025 527

Modern Restaurant Management

JULY 13, 2021

The research is pointing toward off prem only continuing to grow in popularity with guests. Choosing to focus only on ordering and point of sale systems is like only finishing the middle of the puzzle. There are likely features you heard about briefly in a sales process, but didn’t need to get through the pandemic.

Front of House 493

Front of House Back of House Point of Sale Online Ordering 493

Modern Restaurant Management

OCTOBER 12, 2020

in mid-March, restaurants were forced to close their doors and shift to offering take-out and delivery services exclusively. businesses were effectively cashless — meaning 95 percent of all sales were made with a credit or debit card. Additionally, restaurants are beginning to integrate alternative POS systems.

Point of Sale 521

Point of Sale Customer Service Customer Experience Dine-in 521

Modern Restaurant Management

JULY 12, 2022

With deep roots in the restaurant industry, we’ve worked with our clients to test a number of strategies to take on Restaurant Week as an opportunity to attract new customers. Keep things running smoothly by using an integrated point-of-sale system that allows you to do everything in one place. Offer Easy Online Ordering.

Loyalty Program 558

Loyalty Program Online Ordering Point of Sale Customer Experience 558

Squirrel Systems

FEBRUARY 13, 2025

In 2025, one of the most powerful tools at your disposal will be your Point of Sale (POS) system. Far more than just a way to process payments, todays POS technology is transforming the restaurant industryhelping you streamline operations, cut costs, and deliver superior customer experiences.

2025 90

2025 POS Technology Operations 90

Lavu

FEBRUARY 28, 2025

POS systems do more than just process payments they enable restaurants to personalize menus by analyzing customer data. Learn more in our latest post: How POS Systems Enable Menu Personalization. Increases Sales : Personalized recommendations drive purchases. Customer Insights : Track orders, dietary preferences, and trends.

POS 78

POS Menu Dietary Restrictions Loyalty Program 78

Modern Restaurant Management

MAY 11, 2021

They can order and pay through a server (old school), or directly from their mobile phones (contactless ordering and payment – new school), or blend the two experiences all on one tab, through its easy-to-use mobile point-of-sale (POS), contactless ordering and payment features, and kitchen management systems (KMS).

Mobile Ordering 404

Mobile Ordering Point of Sale Brewery 2016 404

Modern Restaurant Management

MARCH 16, 2021

As restaurant commerce experts, GoTab is helping operators upgrade and improve their POS systems to recast their operations for the post-pandemic era. Most of our customers don’t start out wanting to take on a full restaurant POS upgrade. Legacy restaurant POS systems also offer little in the way of flexibility.

POS 275

POS Mobile Ordering Online Ordering Cash Management 275

Modern Restaurant Management

FEBRUARY 2, 2022

Take Advantage of Technology. For example, a handheld POS device will allow you to turn tables faster, improve order accuracy, and speed up service. Restaurant Week is all about creating great food experiences, and in the pandemic era, this means branching out from the old dine-in-only norms and offering attractive takeout options.

Online Ordering 492

Online Ordering Loyalty Program Social Media Mobile Ordering 492

Modern Restaurant Management

JULY 8, 2020

” Rejection is always expected when new ideas are shared, but when we looked around the restaurant we saw most guests on their phones– taking pictures of their food, splitting checks through Venmo, sharing on social media. One year ago we walked into a Cambridge, Massachusetts restaurant for the first day of field research.

Hospitality 520

Hospitality Technology Mobile Ordering Food Safety 520

Harbor Touch

MARCH 18, 2025

Whether youre a seasoned owner or just starting out, this advice will help you boost efficiency, keep your team motivated, and turn customers into regulars. Our goal is simple: give you tools to streamline operations, cut costs, and grow your business without burning out. This isnt just theory from a manual. Staff Management 1.

Management 148

Management Management Seasonal Menu Cash Management 148

Modern Restaurant Management

DECEMBER 10, 2021

Providing top-quality food and service should remain your restaurant’s foremost priority, but you also need to get the word out and attract new customers. Your restaurant’s main selling point is the food. A quick look at your POS data will identify the top three selling items on your menu. Net result?

Marketing 567

Marketing SEO Front of House Website Management 567

7 Shifts

OCTOBER 28, 2024

One key area to focus on is drink sales, with cocktail sales accounting for about 23% of a bar's revenue. Start by tracking all the income your bar generates, including sales from drinks, food, and any additional services. Next, divide that cost by the total sales revenue from your drinks.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

7 Shifts

NOVEMBER 27, 2024

But when the Bobes opened their fourth location in 2017, they reached a breaking point. This is something that we have our managers use on a weekly basis as well, so teaching them and training them how to do it literally takes no more than 15 minutes,” says Allie. 7shifts helps Bobe’s managers make schedules more accurate too.

Website Management 195

Website Management Communication Point of Sale Coaching 195

Lavu

MARCH 28, 2025

Managing special occasion promotions is easier than ever with the best POS system features and integrated online ordering. Key Features to Consider in the Best POS System Promotion Management : Tools like automated scheduling to handle discounts for events like birthdays or anniversaries.

POS 78

POS Specials Loyalty Program Inventory 78