7 Shifts

OCTOBER 22, 2024

With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. Your posts can serve as mini-ads for your restaurant, and they appear when customers search for your business. Nowadays, running a successful restaurant takes more than great food and good service.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

MARCH 31, 2021

The pandemic has required many facilities in the service industry to pare down the number of guests they can serve in public spaces simultaneously — but that doesn’t mean they must forfeit on establishing personal connections. The Human Touch.

Customer Service 474

Customer Service Customer Experience Online Ordering Hospitality 474

EATER

JANUARY 8, 2024

In Victorian England, those events were frequently governed by a strict code of etiquette , which regulated exactly when each course should be served and how the napkins should be folded. Even serving the tea is going to be complicated. “To If you plan to serve any of those canapes on toast, though, you’d better be precise.

Entertainment 337

Entertainment Travel Book Back of House 337

EATER

JUNE 4, 2024

Part of the reason you’re traveling to France is, presumably, to tap into that gastronomic reverence. Make reservations. For restaurants that accept reservations, reserve. How far in advance you’ll want to reserve depends on the restaurant. To phone in the reservation yourself, always begin with “bonjour.”

Fine Dining 301

Fine Dining Reservations Seating Online Ordering 301

Modern Restaurant Management

DECEMBER 19, 2022

For the tour, we traveled to Houston, Kansas City, Las Vegas, New York, Los Angeles, and Chicago, visiting a wide collection of over 80 bars and restaurants, from brand new and iconic to others that have stood the test of time. On our travels across the U.S., working to help our restaurant partners. Pay Attention to Ice.

Bar 474

Bar 2023 Back of House Coaching 474

Modern Restaurant Management

JULY 1, 2020

During the peak of the pandemic, the number of diners seated across Yelp Reservations and Waitlist dropped essentially to zero. in March, local businesses that could remain open had to quickly adopt new ways of serving customers, like more convenient communications, curbside pickups, local delivery and contactless payments.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

DECEMBER 28, 2023

More Business and Pleasure : “Bleisure” travel is on the rise and next year we predict more people will be combining their business travel with personal leisure, leading to extended stays and more opportunities to explore. Respondents collectively serve more than 14 million covers annually and have more than 3.2

2024 474

2024 2023 Food Order 2013 474

EATER

MAY 26, 2021

For the first half of the 20th century, hungry travelers couldn’t do better than a roadside tea room. If you happened to be traveling from Washington, D.C. There were tea rooms at various price levels — “Look at the prices and watch the Fords go by,” wrote one customer in an early guest book — though not all welcomed any traveler.

Back of House 329

Back of House Advertising Travel Small Business 329

Culinary Cues

APRIL 15, 2020

Where dining out just fifty years ago was considered a luxury that was reserved for special occasions, it is now an absolute necessity. [] RESTAURANTS ARE ESSENTIAL TO OUR ECONOMY. If you want to know something about a neighborhood- look to its restaurant scene. [] RESTAURANTS ARE THE SOUL OF THE TRAVEL INDUSTRY.

Travel 380

Travel Small Business Point of Sale Back of House 380

EATER

JUNE 18, 2020

Its plan includes a buffet, but not one that’s self-serve — food items will be dished out by staff. Though he acknowledges this may mean meals might take a little longer, with sanitation, distancing, and serving, Cort says they plan to adjust staffing to expedite the process.

Food Safety 345

Food Safety Kitchen Safety Travel Dine-in 345

Modern Restaurant Management

SEPTEMBER 30, 2020

Overwhelming top response was fear of catching/spreading COVID-19, followed by a corresponding reduction in travel. A final piece of advice for restaurants is to invest in a user-friendly reservation system. Only about seven percent of respondents said they anticipate rarely or never eating out. Primary reasons for dining out less.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Culinary Cues

AUGUST 21, 2023

People traveled cross country to experience these chef extravaganzas. Dining Out Culture: From the early 1950’s when dining out was a luxury, something reserved for special occasions, but easily pushed aside if money was tight to becoming an integral part of American life by the 1980’s. In some form, this will return.

Back of House 399

Back of House Food Supply Government Dine-in 399

Modern Restaurant Management

MAY 1, 2020

Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp. “We are in daily conversations with our clients, constantly monitoring insights, and relying on our core business — analyzing data to deliver market insights — to serve the industry.” Foot Traffic Dashboard.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

EATER

JANUARY 21, 2022

I know travel is back for some, and plenty of my friends have flown internationally now that vaccines are readily available, but I have not been anywhere new since summer 2019. In Mauritania , a man smiles with a child on his shoulders. Like, what is that pink cream and why on earth would they put it on sushi? Somewhere.

Travel 261

Travel Back of House Social Media Dine-in 261

EATER

JULY 8, 2020

While there is no form of travel that’s perfectly safe right now, there are certainly more responsible options than others for scratching the itch. Aside from the people you travel with, it’s unlikely you’ll encounter other humans here at all.

Front of House 313

Front of House Travel Dine-in Seating 313

Modern Restaurant Management

MARCH 16, 2021

From robots that created up to 2,000 recipes to robots that served diners, the world saw what the future would hold for this industry. It’s bittersweet to see how much technology has immersed itself into the food industry in the last five years. What issues or trends will have impact in the next five years?

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

EATER

JANUARY 8, 2024

Instead, customers can “reserve a feast” for up to 12 people from critically lauded restaurants around the country. You have to travel to a specific room in a specific building, if you are lucky enough to secure a reservation,” says Stubbs. But it also came from basic logistics: Restaurants are tied to a physical location.

Catering 313

Catering Customer Service Point of Sale Social Media 313

Modern Restaurant Management

OCTOBER 23, 2019

When you get it right, your marketing ROI is higher, your tables are more consistently reserved and your revenue is more consistently flush. Do they want to recapture the excitement of travel and adventure? Look deeper than the dishes you serve. So how do you get it right? Do they want to feel rich and spoiled for an evening?

Social Media 290

Social Media Customer Experience Small Business Catering 290

Modern Restaurant Management

SEPTEMBER 1, 2020

New guest expectations are incredibly crucial for operators to consider, as Americans interested in dining out will only keep their reservations at a new restaurant if certain measures are met, including: More than half want six-foot social distancing and employees wearing face masks enforced (53 percent and 52 percent, respectively).

2020 472

2020 Food Safety Hotels Dine-in 472

Modern Restaurant Management

DECEMBER 28, 2020

In the case of leisure travel, we will begin to see a combination of passenger data, flight status, and restaurant capacity and availability, driving personalized offers and promotions to weary traveling families looking for a safe place to fuel up and relax. In 2021, safety and quality standards will give customers peace of mind.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

SEPTEMBER 17, 2024

By focusing on RevPAG, hotels can shift their F&B strategy from simply serving meals to maximizing the value of each guest's dining experiences throughout their stay. A PMS serves as the central nervous system for hotel operations, including F&B management.

Hotels 251

Hotels Mobile Ordering Point of Sale Technology 251

EATER

SEPTEMBER 1, 2022

Charlie, a white Manhattanite advertising executive, had traveled extensively across Asia with his father, a naval officer and photojournalist/cinematographer. Over the years, the rustic restaurant became a hit, serving Korean bulgogi, Philippine adobo, pad thai, and Japanese tempura for up to 40 people a night. Then, weekends only.

Fine Dining 246

Fine Dining Back of House Small Business Customer Service 246

Culinary Cues

JANUARY 20, 2024

Of course, water should be served and unless a guest chooses the more expensive options for bottled or sparkling water it should flow freely throughout the meal. [] AN ENTRÉE IS NAKED WITHOUT VEGETABLES Yes, restaurants have, to at least a baseline degree, a responsibility to provide a balanced meal. Do it right!

Fine Dining 402

Fine Dining Back of House Food Truck Pricing 402

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. Avoid overbooking reservations. Overbooking reservations is as much a pain for the restaurant as it is for the customer.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Culinary Cues

SEPTEMBER 15, 2022

This is a topic I have presented numerous times and it seems as though whenever I travel it rises to the top of my thinking. Excellence is not reserved for fine dining. [] KNOW HOW TO RUN A BUSINESS. Don’t strive for something that is beyond your ability to reach. Stick with what you are capable of and do it exceptionally well.

Fine Dining 405

Fine Dining Front of House Customer Service Customer Experience 405

EATER

JULY 11, 2024

Post-pandemic, people wanted to travel again and one of the safest, most familiar places to go is Italy. It’s travel 101.” Step 2: Uncover the semifreddo and invert onto a serving plate. Spoon the chilled peach topping over the semifreddo before serving. All rights reserved. Discard the plastic wrap. From Dolci!

2005 298

2005 Influencer Book Back of House 298

Culinary Cues

APRIL 25, 2021

BISTRO OR CAFÉ: For those with a bit of travel under their belts and the desire to re-create those experiences – the café or bistro provides a moment to step back and connect with the food stylings of Europe. This is the rock and roll experience of foodservice. Loud, exciting, flashy, a great beat, fast paced, unconventional, and pure fun.

Food 428

Food Fine Dining Café Customer Experience 428

EATER

NOVEMBER 23, 2021

Both boast tasting rooms overlooking lovely vistas and serve wines that aren’t readily available elsewhere. Or try local favorite Barbacoa Grill , which specializes in open-fire cooking and tableside theatrics — think made-to-order guacamole and filet mignon served with flaming cognac sauce. Sawtooth Winery and Ste.

Vineyard 284

Vineyard Hotels Back of House Front of House 284

Modern Restaurant Management

JULY 7, 2020

Together we can ensure that as our industry continues to grow, it will do so for the benefit of everyone in the communities we serve,” said Postmates Co-Founder and CEO Bastian Lehmann. Wachtell, Lipton, Rosen & Katz served as legal counsel to Uber. PPP Loan Data Released.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

EATER

OCTOBER 1, 2024

The couple eventually married and she convinced him to move back to Arkansas, where, in 2010, they opened a food truck serving crepes and galettes, among other French casual fare. It’s worth booking reservations ahead of a visit. Seats go quickly, so make a reservation early. Bentoville In the kitchen at Bentoville.

2011 261

2011 Food Truck Hotels Seasonal Menu 261

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. In addition, employees — like you — need time off to travel, see friends, and pursue their hobbies without having to worry about paying rent.

Front of House 370

Front of House Back of House Communication Customer Service 370

Modern Restaurant Management

AUGUST 16, 2021

The monthly Food Away from Home Consumer Price Index rose to over 4 percent in June, after pacing mostly in the lower single-digit range since 2H09, according to Federal Reserve Economic Data. billion servings of pizza ordered, up +4 percent from the same quarter last year. percent of 2019 sales by year-end. restaurants.

2021 450

2021 Guest Recovery 2019 Point of Sale 450

Culinary Cues

APRIL 1, 2024

I picked up the clipboard holding an overview of restaurant reservations for the night as well as a stack of banquet orders that will tax the system until well after midnight. Elvis, on the other hand was more difficult to serve than the banquet for twelve hundred. He never even took one bite of the food that I prepared.

Back of House 329

Back of House Kitchen Safety Hotels Front of House 329

EATER

DECEMBER 19, 2023

In “Dinner Is Served,” she asks colleagues about one night when they somehow transformed ingredients into dinner with all this life going on. That usually means traveling around to meet producers, get their story, and bring it back for our staff and customers to learn from. As a matter of fact, that’s an important part of the meal.

Ordering 280

Ordering Workshop Serving Travel 280

EATER

MAY 30, 2023

. | Emma Orlow What I ate around Chicago during the world’s largest dollhouse miniatures convention This post originally appeared in the May 27, 2023, edition of Eater Travel, a biweekly dispatch from Eater’s staff about navigating places where food is the main attraction. Subscribe now.

2023 244

2023 Travel Food Order Bar 244

EATER

JUNE 8, 2021

It’s her trips away from New York that many of her followers look forward to most, as when she travels to South Carolina to visit her parents — particularly her mother, Kim. For serving: Lettuce leaves Various herbs, such as mint, basil, rau ram, lemon balm, or dill Sliced cucumbers Sliced tomatoes Jasmine rice Lime wedges.

Food 261

Food White Paper Outdoor Back of House 261

Restaurant Clicks

DECEMBER 10, 2021

Daigo serves hand rolls and sushi rolls near the Union Street metro stop. Kumo Sushi II serves authentic Japanese cuisine. View this post on Instagram A post shared by Diana | Food & Travel (@dianaeatsnyc). Kyoto is open at noon daily and serves late-night sushi until 11:00 pm or after. Make a Reservation.

Serving 109

Serving Online Ordering Food Order Travel 109