7 Shifts

APRIL 26, 2023

7 Leaves Cafe , a regional coffee and tea concept with 42 locations in California, Texas, and Georgia, is a brand on the rise. And they've built a strong foundation with their culture of care, one that permeates through all aspects of their business. We were joined by Newton Hoang, their Director of Marketing and IT, on the Pre-Shift Podcast to chat about meeting customers where they are, how customers and team members reflect one another, and building a Culture of Care at 7 Leaves.

Leadership 195

Leadership Employee Relations Customer Experience Front of House 195

Modern Restaurant Management

APRIL 26, 2023

In March, Revenue Management Solutions surveyed more than 800 restaurant-goers across the US to find out how they’re dining in 2023. While insightful, it wasn’t all great news. At a high level, the findings indicated that reported usage across restaurant segments and revenue channels has fallen compared to Q4 2022. The survey results were supported by performance.

2023 159

2023 Fast Casual 2022 Pricing 159

Thrive POS

APRIL 26, 2023

In the fast-paced world of pizza delivery, providing a seamless and efficient ordering experience for customers is crucial. One of the most effective ways to achieve this is by integrating online ordering with point-of-sale (POS) systems, like Thrive POS. In this article, we'll explore the advantages of integrating online ordering with POS for pizza delivery, with a focus on how Thrive POS can help businesses optimize their operations and provide exceptional service to their customers.

Online Ordering 139

Online Ordering POS Delivery Ordering 139

Restaurant Technology Guys

APRIL 26, 2023

We are excited to announce that the Restaurant Technology Guys Podcast and blog are now on YouTube! You can now watch our episodes and get insights from industry experts on how to leverage technology to grow your restaurant business. Restaurant Technology Guys – YouTube Our YouTube channel will feature interviews, demos, tips, and best practices on online ordering, delivery, loyalty programs, POS systems, inventory management, marketing, and more.

Technology 99

Technology Loyalty Program Demo Online Ordering 99

Advertiser: Paycor

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

Download

Goliath Consulting

APRIL 26, 2023

The summer heat calls for fun in the sun. Whether traveling to the beach on a relaxing vacation or chilling out by the pool, cocktails and interactive drinks are what people will gravitate toward this summer. A fun way to cool off is to take a sip of some refreshing, cold cocktails that will help with the heat and add to the fun of summer. People might look to TikTok for inspiration, so be ready to share some of your restaurant’s drinks there!

2023 154

2023 Menu Travel Blog 154

MadMobile

APRIL 26, 2023

Connected commerce is a rapidly growing trend in the retail and restaurant industries, and it is changing the way businesses interact with their customers. By seamlessly integrating online and offline channels, this strategy is creating a more personalized and convenient experience for consumers. Connected commerce makes it easier for customers to access products and services at any time or place.

Mobile Ordering 98

Mobile Ordering Loyalty Program Retail Point of Sale 98

Restaurant Engine

APRIL 26, 2023

You can create customer engagement in many places, including the digital arena. Customer engagement is a term you hear a lot about these days. That’s because it’s one of the most critical marketing tactics you can utilize to grow your restaurant. In fact, one study shows that 80% of customers say the experiences they have with your business are as important to them as your food and services.

Email Marketing 105

Email Marketing Loyalty Program Social Media Mobile Ordering 105

EATER

APRIL 26, 2023

Fleur Geffrier and Tom Wozniczka in “Drops of God,” now streaming on Apple TV+. The Apple TV+ show brings family dysfunction and high stakes into the world of wine tasting I am a wine idiot. I truly could not tell you the difference between wines beyond being able to identify that some are red and some are white. Which is why I’m thrilled that I’m not Camille Leger (played by Fleur Geffrier), the protagonist of Apple TV+’s new series Drops of God , who’s tasked with identifying a single bottle o

2004 139

2004 Education Vineyard 2023 139

Restaurant Business

APRIL 26, 2023

The chef's name has become a brand that ties together restaurants across all segments, as well as a growing media division, all around the same story: the power of food.

Food 103

Food Operations 103

Advertiser: Paycor

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

Download

The Eat Restaurant

APRIL 26, 2023

In the hospitality industry, tipping is a common practice where customers leave a gratuity or extra payment for the services provided. However, in the current economic climate, where customers may be more cautious with their spending, it can be challenging for venues to convince their customers that the service provided was worth the additional payment.

Customer Service 78

Customer Service Customer Experience Reservations Article 78

Crunchtime

APRIL 26, 2023

What is Ops Excellence?

Customer Experience 78

Customer Experience 78

Modern Restaurant Management

APRIL 26, 2023

Just like a great restaurant that remembers your favorite order before you even sit down, what if artificial intelligence could do the very same thing? Artificial intelligence, in particular generative artificial intelligence, has been changing the game lately, especially in the field of marketing. Learn how your restaurant can benefit from this form of the future of generative AI in marketing in the Infographic below.

Marketing 161

Marketing Ordering 161

The Eat Restaurant

APRIL 26, 2023

In the United States, the federal minimum wage for tipped employees is $2.13 per hour and believe it or not, this amount has not been increased since 1991. The difference between the tipped minimum wage and the standard federal minimum cash wage is known as a tip credit.

147

147

Advertisement

Full Course Foundation is dedicated to nurturing excellence in restaurant leadership. Our Navigator program offers a wide range of resources tailored for professional growth. From high-quality training to personalized coaching, Navigator equips restaurant leaders with the tools they need to thrive in their careers. Unlock your potential with three months FREE access to Navigator by Full Course!

Leadership

Perfect Daily Grind

APRIL 26, 2023

At this year’s Re:co Symposium, the Specialty Coffee Association (SCA) unveiled the beta version of its Coffee Value Assessment. The SCA says this new cupping form and protocol will allow industry professionals to have a more “complete and high-resolution picture of a specific coffee”. Moreover, these new tools should mitigate any potential bias during assessment.

Certification 142

Certification 2004 Article Pricing 142

Restaurant Business

APRIL 26, 2023

A new survey shows 70% of local restaurants intend to use surcharges to counter the loss of the tip credit. About 150 places have already taken the plunge.

117

117

EATER

APRIL 26, 2023

Eater An entomologist’s advice for bug-free backyard barbecues Once the food is prepared, the table is set, and the candles are lit, it’s easy to get in the mood for a great meal. But when you’re dining outdoors, few things can kill that mood as instantly as creepy-crawly (or annoyingly airborne) insect visitors. Bugs are, unfortunately, a natural part of eating outside.

Outdoor 95

Outdoor Fine Dining Beverage Dine-in 95

Restaurant Business

APRIL 26, 2023

Attendees of the Project Voice conference in Tennessee this week seemed both excited and anxious about the rapid development of things like voicebots and ChatGPT.

Technology 96

Technology 96

Advertiser: Paycor

There’s no way around it: sometimes employees need your help. Use this free template to clarify expectations, share resources, and set a timeline. Best case scenario, this process helps them improve. Worst case, your great recordkeeping keeps you compliant even if they move on. Download the template today!

Download

Open for Business

APRIL 26, 2023

The post The restaurant industry, by the numbers appeared first on OpenTable Resources.

114

114

Restaurant Business

APRIL 26, 2023

The study undercuts assertions that Starbucks Workers United was a grassroots reaction of frustrated baristas.

118

118

Black Box Intelligence

APRIL 26, 2023

All growth numbers are year over year unless specified. Best and worst performing region, segment and cuisine is based on same-store sales growth. As soon as the positive lift from the Omicron impact faded, which had produced some very easy comparisons when calculating year-over-year growth during the first two months of the year, the industry’s sales-growth performance dropped rapidly, falling to its lowest level since July.

Point of Sale 73

Point of Sale 2023 Fast Casual 2022 73

Restaurant Business

APRIL 26, 2023

A Deeper Dive: The chief executive of the made-to-order doughnut chain joins the podcast to discuss the company's new prototype and growth strategy.

Marketing 95

Marketing Ordering 95

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

EATER

APRIL 26, 2023

The traditionally Italian dish further highlights the Latin and Mediterranean flavors the restaurant’s menus are based on. At Michelin-starred D.C. restaurant Imperfecto , chef Enrique Limardo serves three separate menus: an omakase-style chef’s table tasting menu, a six-course set menu, and an a la carte menu. And on the set menu, Imperfecto’s agnolotti, developed by sous chef Kelvin Gomez, stands out for the way the traditional Italian dish highlights the Latin and Mediterranean flavors the re

Fine Dining 65

Fine Dining Menu Dine-in Serving 65

Restaurant Business

APRIL 26, 2023

The Dallas-based wings chain has a target of reaching 7,000 units globally, including 3,000 international locations.

Leadership 98

Leadership 98

Lady Boss Blogger

APRIL 26, 2023

How prepared are you when it comes to buying your next house? Whether it’s your first time getting a foot on the property ladder or you are a pro at moving, it pays dividends to do your research prior to moving. And with the housing market bubble showing no signs of bursting soon, you need […] The post 7 Ways To Prepare For Buying Your New Home appeared first on Lady Boss Blogger.

Marketing 60

Marketing 60

Restaurant Business

APRIL 26, 2023

More than two-thirds of the chain’s diners who tried the vegetarian sandwich said they would buy it again.

Food 102

Food 102

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

EATER

APRIL 26, 2023

Juan de Dios Garza Vela Eater is recognized for short-form video, local writing, investigative reporting, foodways, and beverage The James Beard Foundation announced the nominees for the 2023 Media Awards , and Eater is nominated in six categories. Eater’s video team is a finalist in the category of Visual Media — Short Form for an episode of The Experts (formerly called First Person).

2023 53

2023 Fine Dining Certification Food Supply 53

Restaurant Business

APRIL 26, 2023

The pizza chain collaborated with mega-snack company Frito-Lay on a cool flavor extension for its signature Papadia.

Food 96

Food 96

EATER

APRIL 26, 2023

[link]

97

97