7 Shifts

MAY 25, 2020

Let’s face it—chefs are clean freaks. Who can blame them? There’s nothing better than a tidy workstation and clean range hood before service hour; and the post-shift scrub down of the kitchen can be a form of meditation for stressed out chefs. Chefs pride themselves on their sparkling kitchens, and during COVID-19, customers need more than ever to be reassured of the cleanliness and safety of ordering from your restaurant.

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FOH BOH Kitchen Safety Cash Management 338

Goliath Consulting

MAY 19, 2020

by Bora Kang. Catering has grown significantly over the last few years thanks to the widespread demand for this one word: convenience. Whether they be for office parties, conferences, birthdays or weddings, catering profits from the promise of efficiency, safety and most importantly—safe of mind. But as consumer spending on catering grows, so does the competition.

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Catering Social Media Loyalty Program Online Ordering 151

Social Hospitality

MAY 6, 2020

Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. The hospitality industry has been hit hard, and it can often be difficult to see silver linings in immense uncertainty and tragic circumstances. Nevertheless, some brands have demonstrated how to be good to their customers, associates, healthcare providers, and communities during this time.

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Hospitality Airlines Healthcare Hotels 388

Modern Restaurant Management

MAY 7, 2020

The pink and blue horse illustration at the top of this article is not clickbait. It’s an example of what Prague’s Manifesto Market is doing as part of its reopening operation. Manifesto uses the unit of a horse length to help people visualize social distancing and the market layout will increase gaps between the tables to meet the mandatory distance requirement. “We can tell Czech people are very disciplined and they have learnt the routine of how to protect themselves and oth

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Food Safety Front of House Back of House Seating 204

Advertiser: Paycor

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

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Restaurant365

MAY 7, 2020

As states and localities start to reopen, restauranteurs begin to prepare for transitioning from off-premise channels to reopening their dining rooms, albeit in a limited approach. This checklist is meant to provide you with the guidance you need to reopen safely and thrive in a post-COVID world. Enhancing your health and safety protocols. Most states have issued executive orders that provide specific requirements that must be followed in order to reopen dining rooms.

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Food Safety Cash Management Point of Sale Social Media 142

The Restaurant Times

MAY 13, 2020

Cloud kitchens, also known as dark kitchens, virtual kitchens, ghost kitchens, and delivery-only restaurants, have proved to be a significant disruptor in the restaurant industry. As food choices today have become more diverse, many standalone dark kitchen brands have evolved their businesses to embrace the concept of multi-brand cloud kitchens. This model caters to evolving customer trends with innovative menus, capturing a broad market, and increasing order frequency in the process.

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Operations Social Media Website Management Mobile Ordering 90

Sculpture Hospitality

MAY 5, 2020

With the news that some areas of the economy may be reopening (slowly and with caution), it allows us to finally see a way forward and consider the prospect of opening up our business’ again.

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Operations 126

Culinary Cues

MAY 18, 2020

First and foremost – congratulations on earning your degree or certificate. This is an accomplishment that over the course of your lifetime will reward you tenfold. Know that the degree or certificate is more than an acknowledgement of the skills and knowledge that you have gained – it represents your level commitment and discipline that will serve you well.

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White Paper Certification Food Safety Food Supply 519

7 Shifts

MAY 11, 2020

It’s been months since restaurants across the US, Canada, and beyond were forced to shutter their dining areas in the wake of the COVID-19 outbreak. Now, after weeks of relying solely on takeout, delivery, and other business models to bring in revenue, restaurants are seeing some relief as regulations ease and business reopening plans rolling out across the country.

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BOH FOH Food Safety Equipment 368

Advertiser: Paycor

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

Download

Social Hospitality

MAY 18, 2020

In a world driven by social media and online search, sales tactics are essential to generate revenue. According to the data from the 2019 Travel and Hospitality Industry Outlook by Deloitte , industry growth is consistent throughout the past decade. From 2009 to 2017, gross bookings in U.S. hotels grew to $185 billion from $116 billion. That’s not just because people are traveling more.

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Hospitality Marketing Social Media Hotels 309

Modern Restaurant Management

MAY 20, 2020

To say that the current COVID-19 crisis represents a major change to the way we live our lives is, at this point, probably a bit of an understatement. This is especially true in terms of how we do business, as the pandemic is already having a negative impact on restaurants in particular across the board. A lot of restaurants have seen sales decrease by as much as 70 percent in a lot of cases, with no end to the current situation in sight.

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Mobile Ordering Email Marketing Online Ordering Point of Sale 234

Typsy

MAY 22, 2020

There's no denying the impact of coronavirus on the industry - and for many venues, preparing to reopen and get your business back on track might necessitate a few changes. That includes your menu: whether you're an established venue or feel a little more fluid, you must have a strategy in place to make sure your menu says and does everything you need it to.

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Menu Blog Training Hospitality 187

Sante

MAY 6, 2020

Blue Marble Marble-rita Credit-Blue Marble.png. Author(s): Deborah Grossman. Teaser: Mothers have favorites. Their favorite pie, perfume and presents. If they drink alcohol, they also have preferences. Here is a wrap up of diverse drinks that may please her during the quarantine. Every Mother has their special attributes. Unlike picking their favorite child, they will usually tell you straight up what drinks they prefer.

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Culinary Cues

MAY 14, 2020

Every day there are lessons to be learned. At this level of crisis there are bound to be ancillary challenges that arise – challenges that were not obvious until the domino theory took hold. The farm to table movement of the past two decades was, on the surface, a return to supporting local growers and producers, but the core of this initiative was far more significant.

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Food Supply Food Agriculture Supplies 383

7 Shifts

MAY 1, 2020

It’s no surprise that restaurants have been hit hard during the COVID-19 health crisis. However, pivoting your business model to takeout and delivery is not always the best—or only—option your restaurant has to boost sales during this time. With dine-in officially off the menu, we’re sharing a few options for restaurants to consider to pivot their business model during COVID-19. 1.

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FOH Online Ordering Delivery Food Supply 364

Restaurant365

MAY 26, 2020

The economy may be in flux right now, but as restrictions start to lift and limited dine-in is allowed in most states, restaurants are at a critical juncture. Over the past few months, reporting may have taken a back seat to more pressing concerns. However, as the restaurant industry and your business move to a new normal, returning to tracking and controlling costs is more important than ever.

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Point of Sale Employee Relations Inventory Waste 148

Modern Restaurant Management

MAY 21, 2020

With more states lifting sanctions on dine-in options, Modern Restaurant Management (MRM) magazine reached out to Yelp's Small Business Expert Emily Washcovick to learn about ways restaurants can successfully make the transition and slowly ramp up operations, while keeping guest and staff safety top of mind. What are the best steps a restaurateur needs to take to make a reopening successful?

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Customer Experience Consumer Goods Social Media Dine-in 228

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

Hot Schedules

MAY 21, 2020

Blog. Reopening Lessons from Two Independent Restaurateurs. How the COVID pandemic forced them to update operations, sanitation, communication and much more. R ecently, we were fortunate enough to be able to sit down to a virtual chat with two independent restaurant owners who are trying to navigate the re-opening process in the world of COVID. David Cash, owner of Dallas-based Smoky Rose and Dan Fugman, owner of Denver-based Max Gill and Grill, shared their experiences and how they are preparin

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Back of House Employee Relations FOH BOH 148

Sling

MAY 22, 2020

Employee turnover is an invisible issue that most managers tend to neglect. But if you want your business to succeed, you need to understand employee turnover and be able to manage it for the better. Because this is often easier said than done, the talent-management experts at Sling have created this article to introduce you to the concept of employee turnover and give you tips for decreasing it in your business.

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Management Management Employee Relations Insurance 144

Typsy

MAY 24, 2020

Under coronavirus, everything about the function, service, message and meaning of hotels has changed. If restrictions have been lifted in your area and you’re looking at reopening your hotel, or resuming normal operations, there’s a lot to consider. Luckily, there are a few hotels leading by example in this arena. In today’s blog post, we’re looking at some of the best reopening strategies and approaches from hotels around the world.

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Hotels Blog Operations Training 154

7 Shifts

MAY 13, 2020

Instagram is widely known for creative photographers making our feeds a beautiful, never-ending gallery of landscapes, food photos, clothing, and puppies. If we look deeper into what value Instagram provides, we can find out that if we break down professions we will see that it helps every type of business in a different way. Recently, with restaurants taking a heavy blow from COVID-19, a whole new wave of online content has appeared from creative culinary folks who are out of work, but have ple

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Social Media Consumer Goods Information Customer Experience 370

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Loyalty Program

Restaurant365

MAY 20, 2020

Making smart, effective decisions around your food and labor costs as you continue with take-out and delivery options and begin to open your dining room can help you emerge from the economic shutdown with improved processes on a path to profitability. For example, your daily sales numbers show you which menu items are the most profitable and popular as well as the times when the most orders are placed.

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Inventory Food Order Customer Experience Waste 148

Modern Restaurant Management

MAY 20, 2020

My first business was running a Thai restaurant while in college with a couple of friends, so seeing how hard the restaurant industry has been hit by COVID-19 recently hits close to home. I know how hard it is to stay in business, how slim the margins are, and especially how difficult it is to hire and take care of the employees that keeps the business alive.

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Hiring Reference Advertising Management 225

EATER

MAY 26, 2020

Reopening restaurant dining rooms still puts customers and employees at risk. So why is it happening? I dream of eating in restaurants. Literally, I have woken up and burst into tears because a few sweet moments earlier I was in public with no mask on, shaking the hand of a familiar waiter, hugging friends as we meet at a new place one of us wanted to try, or just waiting for my partner at the bar with a book.

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Fine Dining Employee Relations Customer Service Dine-in 145

Bottleneck Management

MAY 23, 2020

Baileys Stuffed French Toast Recipe. We’ve been asked to share our Baileys Stuffed French Toast recipe, one of our most coveted and indulgent Rock n Roll Brunch items (aptly named Sweet Child O’ Mine on that menu). We’re happy to share, but we’ll warn you right off the bat, you’ll need an electric mixer and a home fryer to produce this dish. If you’re anything like me, you’d easily pass on the idea of buying and preparing all of this at home and gladly head to City Works or Old Town Pour H

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Social Media Blog Take-out Menu 148

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How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.

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Focus POS

MAY 28, 2020

The world is different today than it was even three months ago. The COVID-19 pandemic has shaken the foundation of our way of life. Each facet of the economy has been forced to adapt to the new demands placed on businesses and consumers. The accompanying guidelines and restrictions have heavily impacted the way restaurants are able to do business. .

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Online Ordering Inventory Cash Management Download 129

7 Shifts

MAY 27, 2020

The health and safety of staff & guests is the top concern for everyone working in hospitality today. As restaurants assess reopening timelines following COVID-19, it's important to be aware of and follow the latest restaurant health guidelines from the CDC to ensure a successful reopening and prevent community transmission. This means continuously monitoring and reporting on the health of all staff so you can take the appropriate action, and to build trust with your guests that their safety

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Download Customer Experience Information Management 312

Restaurant365

MAY 22, 2020

Understanding how to schedule and engage your staff is one of the most essential aspects of being a successful restaurant owner or operator. While the pandemic has impacted restaurants of all sizes over the past few months, the need to effectively manage and engage your staff has never been more pertinent in ensuring your restaurant’s continued viability.

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