Modern Restaurant Management

DECEMBER 7, 2022

To attract Generation Z into your restaurant, you’ll first need to understand them. Gen Z is a generation born from 1997 to 2012 , with the oldest members turning 25 this year. Many of Gen Z's traits are most likely shaped by the fact that they have grown up with access to the internet, smartphones and social media. With this group accounting for approximately 20.66 percent of the U.S. population, Gen Z is becoming a larger customer-base for restaurants.

Mobile Ordering 203

Mobile Ordering Social Media Online Ordering Point of Sale 203

7 Shifts

DECEMBER 2, 2022

Table of Contents. Why your restaurant name matters. 103 Restaurant Name Ideas. Other resources for starting a restaurant. Why Your Restaurant Name Matters. There is no question that two keys to success in the restaurant business are excellent food and great service. The team you put together and the experience you provide to your guests has to be top—notch.

Social Media 390

Social Media Customer Experience Food Truck Back of House 390

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. For part one, click here. In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Sling

DECEMBER 21, 2022

The cornerstone of every great business is customer service. By extension, then, success in business relies on your, and your employee’s, customer service skills. You might think the cornerstone of your business is a great product or an effective management team. But those things are worth much less without the ability to make your customers happy. Sure, your awesome product or service may keep them happy for a while, but sooner or later, someone is going to find something wrong and will make th

Customer Service 167

Customer Service Employee Relations Customer Experience Communication 167

Advertiser: Paycor

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

Download

Culinary Cues

DECEMBER 8, 2022

Well, here we go. I haven’t slept much at all over the past few days and certainly won’t until the weekend is over. The anxiety building up to a full house in the hotel packed with a series of food events has made it impossible to relax. The preparation has been mind boggling, now we just have to execute. Ironically, the work beforehand is more nerve-wracking than the actual production and service.

Front of House 401

Front of House Back of House Seating Food Truck 401

Sling

DECEMBER 19, 2022

As a restaurant manager , interviewing new employees can be a stressful situation. Many of the standard restaurant interview questions can be found online so candidates can prepare ahead of time to give the best answer. There’s nothing wrong with that. But do those answers necessarily translate into real-life skills and abilities? It’s hard to say. To help you really get to know the candidate you’re interviewing, you’ve got to go deeper.

Customer Service 148

Customer Service Customer Experience Leadership Hiring 148

7 Shifts

DECEMBER 16, 2022

At the center of every great restaurant is a great team. And a great team can only thrive under outstanding leadership. For gusto!, their leadership sees team management as their greatest responsibility. With that team, they've built a brand of 11 locations serving fresh, fast, and healthy food to the Atlanta metro area. They have been featured in QSR magazine's “ 40/40 List of America's Hottest Startup Fast Casuals" for 2020 and made Atlanta Business Chronicle's “Fastest Growing Companies” in 2

Leadership 370

Leadership Mobile Ordering Fast Casual Communication 370

Perfect Daily Grind

DECEMBER 12, 2022

Across the Bean Belt, the vast majority of coffee farmers sell their coffee (either as cherry or parchment) in exchange for income. After providing for themselves and their families, producers can reinvest profits back into their farms to purchase equipment and resources – such as fertilisers and irrigation systems – and carry out necessary repairs and maintenance.

Consumer Goods 189

Consumer Goods Certification Workshop Sustainability 189

Sculpture Hospitality

DECEMBER 13, 2022

Liquor inventory software can be a massive help if you own a bar. It can help you keep track of stock, manage orders, and even help with bookkeeping. All of these things not only improve your operational efficiencies, but increase your profit margins as well.

Inventory 137

Inventory Bar Management Management 137

Advertiser: Paycor

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

Download

Lavu

DECEMBER 12, 2022

If you’re looking for an affordable and simple way to process sales at your business, you can find everything you need in an iPad POS … iPad POS Systems: The Ultimate Buyer’s Guide Read More ». The post iPad POS Systems: The Ultimate Buyer’s Guide appeared first on iPad Point of Sale System for Restaurants, Bars & More.

POS 148

POS Point of Sale Bar Ordering 148

Modern Restaurant Management

DECEMBER 5, 2022

Contactless payment solutions drive operators’ revenue and elevate customer experiences, but how can the technology set restaurants up for long-term success? Contactless solutions have become a tool to ensure the survival of many businesses over the past three years. The restaurant industry has perhaps seen higher adoption rates of this technology than any other industry.

Loyalty Program 225

Loyalty Program Mobile Ordering Employee Relations Customer Experience 225

Sling

DECEMBER 7, 2022

If you’re looking for a way to bridge the gap between your more general corporate strategy and your hyper-specific functional strategy, create a business level strategy between the two. What exactly is business level strategy? And how can you use it to achieve the success you’re looking for? The answer to those questions can be found by examining the three types of business strategy side-by-side.

Tip Distribution 145

Tip Distribution Pricing Marketing Management 145

EATER

DECEMBER 21, 2022

Dola Sun /Eater. Pop-ups and residencies aimed at supporting chefs of marginalized backgrounds offer new paths to success. They also risk treating representation as an endpoint. Most meals don’t come with a thesis statement, but at the Shifting the Lens series, a chef-in-residence program focusing on chefs of color, there’s no eating without considering exactly what the chefs in charge have to say.

Fine Dining 126

Fine Dining Front of House Vineyard Seasonal Menu 126

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Full Course Foundation is dedicated to nurturing excellence in restaurant leadership. Our Navigator program offers a wide range of resources tailored for professional growth. From high-quality training to personalized coaching, Navigator equips restaurant leaders with the tools they need to thrive in their careers. Unlock your potential with three months FREE access to Navigator by Full Course!

Leadership

Perfect Daily Grind

DECEMBER 21, 2022

In the vast majority of specialty coffee shops around the world, dosing coffee is an everyday practice for preparing both espresso and filter beverages. When baristas weigh their doses, they ensure that they are using an optimal coffee-water ratio, thereby extracting the full range of a coffee’s flavours and aromas. However, in his winning 2022 World Barista Championship (WBC) routine , Australian competitor Anthony Douglas also weighed his milk course beverages to create a more consistent senso

Beverage 171

Beverage Waste Training Consumer Goods 171

Restaurant Engine

DECEMBER 14, 2022

You can improve your bottom line by picking a few social media platforms to use and grow. According to one source, more than 75% of people make a purchase decision based on something they see on social media, and that holds true for restaurants. Today’s consumer spends hours on social media each week, and if you aren’t leveraging the power of social media marketing, it’s time to get off the fence and take action.

Social Media 116

Social Media Email Marketing Coupons Customer Service 116

The Rail

DECEMBER 20, 2022

Blessed are the prognosticators as we enter the Holiday Season. It seems annually that everyone with a platform jumps into the pool so they can predict what 2023 will bring in their various industries. Well, The Rail can’t just ignore the invitation to share our own insights about the upcoming year and have compiled four predictions for your edification and entertainment.

2023 110

2023 Fast Casual Food Supply Seasonal Menu 110

Modern Restaurant Management

DECEMBER 30, 2022

As we head into the New Year, restaurants of all sizes continue to grapple with a number of major challenges impacting the industry. Staffing continues to be a top-of-mind concern for many restaurateurs, followed closely by inflation. Despite these challenges, restaurants are still planning for growth in the year ahead, with popular brands focused on continued expansion.

Technology 208

Technology Front of House 2023 Cash Management 208

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

ExactHire - Restaurants

DECEMBER 9, 2022

Organizations pursuing high-volume hiring propel job creation and fuel economic growth. Unfortunately, filling high-volume requisitions isn’t for the faint of heart. When you’re dealing with mass hiring, you need creative and practical ways to complete it. Talent is one of the most coveted assets, and organizations succeed only when they have the right skills and talent in the pipeline.

Hiring 98

Hiring Recruiting Customer Experience Document 98

EATER

DECEMBER 7, 2022

Workman Publishing Company/Eater. Published in 1982, it brought verve to entertaining and taught a generation of American cooks to trust in bold flavors, fresh herbs, and the joys of improvisation If you lived through the 1980s there’s a decent chance that, at some point, you crossed paths with raspberry vinaigrette, pesto, and arugula. By the end of the decade, they had become part of the atmosphere hanging over American society, like a giant cloud of Aqua Net holding up so many teased bangs.

Book 98

Book Entertainment Magazine Sourcing 98

Perfect Daily Grind

DECEMBER 20, 2022

Like many other Middle Eastern countries , Lebanon has a rich history of coffee consumption. For centuries, Lebanese people have been enjoying coffee, where it is often brewed in a similar way to Turkish or Arabic coffee. However, over the years, more coffee shops have opened in the country – particularly in the capital city of Beirut. But as the country continues to face a financial crisis , as well as ongoing political instability, it has been a challenge for some specialty coffee businesses t

Front of House 166

Front of House Café Back of House Beverage 166

Restaurant Engine

DECEMBER 28, 2022

Provide the right website features to attract visitors and keep them on your website. When it comes to your restaurant website , you want to put your customer first. Design your website and add features that will enhance the overall customer experience. Putting your website visitors first is vital if you want to convert customers into diners. To help you know how to accomplish this, we look at these five things your restaurant needs to have. #1: Your Location and Contact Info.

Mobile Ordering 105

Mobile Ordering Online Ordering Customer Experience Customer Service 105

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Loyalty Program

Restaurant Business

DECEMBER 7, 2022

The company founded by former operators offers invoice processing, inventory management and other managerial tools.

Inventory 110

Inventory Management Management Operations 110

Modern Restaurant Management

DECEMBER 16, 2022

During the pandemic, quick-service restaurants (QSRs) were forced to innovate if they wanted to succeed. That meant streamlining their operations – and consumers quickly got on board. Contactless payments started as a safety precaution for many quick-service restaurants (QSRs) – allowing them to offer a curbside service that kept patrons out of the dining room.

Customer Service 225

Customer Service Customer Experience Consumer Goods Food Safety 225

Society Insurance

DECEMBER 13, 2022

When we experience a special event in our lives, we try to memorialize every second of it, because the small details make a big difference. A slip and fall incident at your establishment is by no means worth celebrating, and you may in fact hope to forget it quickly, but that doesn’t mean the small details don’t make a big difference. In fact, the small details you gather and take action on in the moments directly after a slip and fall accident in your restaurant can have a huge impact on your b

Insurance 98

Insurance Small Business Document Equipment 98

EATER

DECEMBER 6, 2022

Ellen Mary Cronin. Eat here now. Thank us later. At Eater, we love answering the question: What’s the best place to eat right now? In 2022, by far the most normal-feeling year in, well, years, chefs and restaurateurs have been chasing passions and opening dream projects. This is the year that a bakery — not a bakery-plus-restaurant, not a bakery with a savory menu too, just a damn good bakery — can feel revolutionary, even when sticking to the classics.

2022 98

2022 Fine Dining Dine-in Food Truck 98

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How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.

2024

Perfect Daily Grind

DECEMBER 14, 2022

In order to extract excellent espresso and experience a coffee’s full range of flavours and aromas, a high-performance grinder is essential. High-quality grinders help to ensure more even and consistent grind size distribution – ultimately leading to better extraction. However, there are a number of different types of grinders, including timed and gravimetric models.

Tip Distribution 160

Tip Distribution Waste Technology Article 160

The Rail

DECEMBER 9, 2022

By Harry Flynn, Contributor Social media has become a powerful tool that accentuates the restaurant business beyond its brick-and-mortar nature and elevates how restaurants offer their services. Instagram is one of the most influential platforms that can be used to boost your restaurant’s online presence. The visuals-oriented platform is perfect for showcasing your delicacies and vibrant restaurant culture.

Influencer 98

Influencer Social Media Sourcing Article 98

Restaurant Business

DECEMBER 13, 2022

Managing a toy workshop must be a breeze compared with running restaurants today. Here's what the Man in Red should slip onto his sleigh to make 2023 a little easier for operators.

Workshop 89

Workshop 2023 Management Management 89