Modern Restaurant Management

FEBRUARY 2, 2023

As the world is largely re-opened post-COVID, people are eagerly out and about dining in restaurants and bars to reinvigorate their social routines. According to Morning Consult , 77 percent of all polled adults are comfortable dining out at restaurants or cafes as of June 2022. While there is a satisfactory level of comfort for patrons to return to in-person dining experiences, businesses should consider the dining experience as a whole – people crave togetherness in their social settings

Fine Dining 189

Fine Dining Events Customer Experience Seasonal Menu 189

7 Shifts

FEBRUARY 21, 2023

One of the biggest issues facing restaurants in 2023 is finding and keeping good talent. During the pandemic, many service workers either left or were forced out of the industry and never returned. According to our data , the average turnover rate for restaurant staff in the U.S. was 62%. When staff are unhappy, you lose more than just the cost of hiring and training.

Front of House 381

Front of House Social Media Back of House Sports 381

Modern Restaurant Management

FEBRUARY 8, 2023

There have been a lot of discussions and opinions swirling around after Rene Redzepi announced the closure of Noma , arguably one of the top restaurants in the world. While Noma’s run as a Michelin restaurant is now at an end, there are many reasons why it doesn’t spell the end of fine dining cuisine as we know it. Noma’s announcement generated a healthy debate on how we can improve the restaurant industry as a whole and how we should defend our food systems and culture.

Fine Dining 197

Fine Dining Technology Front of House Sustainability 197

Modern Restaurant Management

FEBRUARY 22, 2023

Ask any restaurant owner for their main pain point and the likely response will be: staffing. Modern Restaurant Management (MRM) magazine asked hiring expert Sid Upadhyay, co-founder and CEO of Wizehire for his advice on best practices for hiring and retention. What do you see as key challenges of restaurant hiring right now? What are the biggest pain points and have they changed due to the pandemic?

Hiring 208

Hiring Recruiting Tip Distribution Small Business 208

Advertiser: Paycor

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

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Modern Restaurant Management

FEBRUARY 27, 2023

Restaurant365’s State of the Industry Customer Survey shows that 60 percent of surveyed customers plan to expand their businesses in 2023 despite expected increased labor and food costs. Whether a restaurant wants to expand on its first location’s success or try a new type of venue entirely, opening a second location is a big decision. While most restaurant operators will seek outside funding to get the second location running, it still takes time for a unit to become profitable once

Cash Management 189

Cash Management Point of Sale Inventory Email Marketing 189

Perfect Daily Grind

FEBRUARY 28, 2023

For the majority of roasters, it’s never been as important to stay competitive. With rising energy and labour costs, coffee businesses’ margins are as tight as ever. However, it’s still imperative that roasters continue to sell a variety of coffees to suit a number of consumer taste preferences. But alongside this, roasters also need to make sure all their coffee stays fresh – no matter how many they are selling at any given time.

Seasonal Menu 196

Seasonal Menu Cash Management Inventory Management 196

7 Shifts

FEBRUARY 13, 2023

It’s no secret that with a workforce mass exodus and rising minimum wages, the restaurant industry is long overdue for an overhaul of its business structure and compensation model. This isn’t an easy conversation to have. The institution of tipping and the existence of the sub-minimum wage is heavily rooted in slavery , and has led to decades of underpaying a workforce that is majority black, brown, and female.

Tip Distribution 390

Tip Distribution Front of House Restaurant Law Back of House 390

The Eat Restaurant

FEBRUARY 6, 2023

Being a great server at a restaurant isn't just about ensuring the guests get their orders on time, or smiling as you guide them towards their designated tables. It's also about focusing on the finer details of their customer experience , after all studies show that customers prefer a more personal interaction during their restaurant visit. The best restaurateurs realize inspiring the best from their top servers is as critical to the success of their business as having a great menu and great amb

Customer Experience 145

Customer Experience Design Menu Ordering 145

The Rail

FEBRUARY 24, 2023

By Julia Nikolaus, Contributor Coffee is an ever-expanding industry, with more and more farms, cafes, and roasteries being opened every year. As the industry grows , more consumers are brought to the marketplace as well, making visibility to potential guests paramount to any business’ success. With such a large pool of competitors and peers in the industry, it can be difficult to attract attention and stand out among the crowd.

Social Media 115

Social Media Advertising Consumer Goods Small Business 115

Advertiser: Paycor

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

Download

Modern Restaurant Management

FEBRUARY 28, 2023

Today, restaurants’ staggering turnover rates are 70 percent higher than all other sectors. What can restaurant owners and managers do to better engage workers and increase retention in the long run? The current state of employee retention rates can feel dire for restaurant owners, especially after the Covid pandemic. McKinsey research analysts claim that the retail and hospitality employment sector – a segment that includes restaurant employees – is up against “a more se

Management 197

Management Management Food Safety Communication 197

Culinary Cues

FEBRUARY 19, 2023

When was the last time you bought a product, listened to a band, read a book, took in a view, or enjoyed a meal that gave you pause? When was the last time you stopped and said: “WOW?” How many times has an experience with service, a view, a phrase, a lyric, or a plate of food literally taken your breath away? Isn’t this what we hope for? Isn’t this what provides excitement in life and helps us to jump out of bed in the morning?

Innovation 413

Innovation Café Travel Book 413

Perfect Daily Grind

FEBRUARY 5, 2023

In many coffee-producing countries around the world, there are a number of ways in which farms are operated and managed. Understandably, this has a significant impact on how coffee is processed and sold, as well as the prices that farmers receive. Two of the most widespread coffee farming models are estates and co-operatives. The former is simply a coffee farm (usually a large one) which generally processes and sells its coffee alone.

Operations 189

Operations Point of Sale Pricing Equipment 189

7 Shifts

FEBRUARY 10, 2023

We started our restaurant in 2008, during what is now known as The Great Recession. And we transformed it into a media company during a global pandemic in 2020. To say we’ve had to learn to be resilient at Cali BBQ is an understatement. By embracing new and emerging technologies, and going all-in on smartphone storytelling, we found a way to become much more than a single-unit barbecue restaurant on the outskirts of San Diego.

Social Media 370

Social Media Email Marketing Technology 2007 370

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Leadership

EATER

FEBRUARY 22, 2023

Pablo Espinosa Gutiérrez Taiwanese chain Din Tai Fung is at the center of an all-out tug-of-war between two of LA’s biggest malls, but the fight says something even bigger about the future of the mall itself Perhaps we should start with the dumplings themselves, which are, of course, delicious. Worth the trip. Worth planning the trip around. Particularly the soup dumplings, or xiao long bao, which are — you could argue, and I would — the platonic ideal of the form: silky, broth-filled little clo

Back of House 128

Back of House Small Business Recruiting Outdoor 128

Restaurant Engine

FEBRUARY 22, 2023

Update your content regularly to encourage repeat website visits. According to experts, nearly 80% of people will visit a restaurant’s website before dining in or taking out food. That’s a large majority of your customers. This is one of the many reasons your website is the centerpiece of your marketing efforts. Because of this, it’s basically the open door to your restaurant and your menu.

Website Management 110

Website Management Social Media SEO Email Marketing 110

Modern Restaurant Management

FEBRUARY 14, 2023

The recent workforce shortage brought the restaurant industry to its knees. Fewer employees have carried the burden of prepping, cooking, and serving food while working to keep guests safe. Now, massive layoffs in other sectors (including tech, real estate, etc.) will create more job seekers in the restaurant/hospitality industry. This influx of new employees means that restaurant brands will need to build (and reinforce) cultures of excellence.

Food Safety 189

Food Safety Kitchen Safety Loyalty Program Employee Relations 189

Restaurant Business

FEBRUARY 8, 2023

Smarter sourcing, menu and labor management, coupled with tech advancements, are working to improve front- and back-of-house efficiencies and the customer experience.

Front of House 109

Front of House Back of House Operations Customer Experience 109

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

Perfect Daily Grind

FEBRUARY 15, 2023

For many baristas, a passion for high-quality coffee and excellent customer service is what drives them to work in specialty coffee. Alongside this, many develop a number of technical skills to help them succeed in their job role – as well as in the coffee sector more widely. However, the barista career journey in the specialty coffee industry is rightly a major discussion point.

Education 187

Education Point of Sale Training Website Management 187

The Eat Restaurant

FEBRUARY 21, 2023

A picture is worth 1,000 words, right? At least that's the main theory behind the wildly popular social media platform, Instagram. With over 800 million active monthly users on the photo-sharing app, it's obvious that this business model is working for them. The real challenge though is figuring out how to make it work for you. These days, posting pictures, sharing stories, and optimizing your Instagram feed, aren't just creative ways to use Instagram, but rather your ticket to a much broader au

Social Media 148

Social Media Marketing 148

EATER

FEBRUARY 28, 2023

Photos: Teranga, Dept of Culture, Nok by Alara | Illustration: Eater Chefs are spotlighting their culinary heritage on tasting menus, at buzzy pop-ups, and at new restaurants across the country At Dept of Culture, a soft white cheese called wara comes plated with stew — blended and cooked tomatoes, bell peppers, and onions, spiced like many Nigerians prefer it.

Fine Dining 126

Fine Dining Fast Casual Dine-in Presentation 126

Apicbase

FEBRUARY 17, 2023

Who can imagine the restaurant industry today without off-premise dining options like delivery, takeaway, curbside pickup, ghost kitchens, and drive-thru? It’s safe to say that off-premise dining has become an essential part of consumers’ lifestyles and a massive driver of industry growth. Even with consumers happily returning to restaurants in the wake of the pandemic , demand for off-premise orders remains high.

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Dine-in Online Ordering Delivery Food Order 98

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Loyalty Program

Modern Restaurant Management

FEBRUARY 6, 2023

Regular season game days at the bar are crowded and hectic enough, but Super Bowl weekend? That’s a whole different ballgame! According to National Retail Federation, nearly 18 million fans plan to watch the Super Bowl at their favorite bar. If you’ve got a good game plan, with some well-scripted plays… you’ll be celebrating a “penalty-free” weekend with increased profits!

Bar 189

Bar FOH Coaching Brewery 189

Bingage

FEBRUARY 9, 2023

Introduction As we step into the new year 2023, Keeping an eye on the trends emerging in the restaurant industry is essential. Growing up with your latest technology trends can give your restaurant a competitive edge and ensure that you serve your customers the best possible experience. In this competitive world, Restaurant Marketing requires every single person’s guest data, marketing automation, and many more that we will discuss in this blog.

Customer Experience 98

Customer Experience 2023 Loyalty Program Email Marketing 98

Perfect Daily Grind

FEBRUARY 27, 2023

The Middle East has one of the oldest coffee cultures in the world. In fact, traditional arabic coffee (also known as qahwa coffee ) received UNESCO Intangible Cultural Heritage status in 2015. Alongside its historical and cultural significance, the Middle East’s coffee sector has been flourishing in recent years. According to data from Project Café Middle East 2023, the Middle East and North Africa (MENA) branded coffee shop market grew by 10.5% over the last 12 months.

Social Media 182

Social Media Back of House Customer Experience 2023 182

Restaurant Business

FEBRUARY 7, 2023

The fast-casual Mexican restaurant chain reported a disappointing fourth quarter but said its "back to basics" focus is paying off with positive transactions in January.

Fast Casual 133

Fast Casual Casual Operations 133

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How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.

2024

EATER

FEBRUARY 1, 2023

Fawcett/Eater Peg Bracken’s 1960 cookbook embraced the joys of convenience, mediocrity, and a well-timed shot of whiskey Once upon a time, back when Julia Child was perfecting the recipes that would become Mastering the Art of French Cooking and Betty Friedan was seething over the notes that would become The Feminine Mystique , a group of women in Portland, Oregon, known to themselves as the Hags, met regularly for martini lunches to commiserate about the trials of their lives as wives and mothe

Book 101

Book Point of Sale Back of House Take-out 101

Sante

FEBRUARY 2, 2023

I fell in love with gumbo way back in the early 1980s when Paul Prudhomme made his groundbreaking appearance on Continue Reading

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Modern Restaurant Management

FEBRUARY 1, 2023

We all know that for restaurants – reputation is everything. But in a difficult hiring environment, how do you build a great reputation without jeopardizing your bottom line? It all comes down to your staff. And in 2023, that’s the problem most hiring managers in the restaurant industry are facing. The pandemic changed how restaurant workers view the industry – and it also changed their needs.

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Hiring 2023 Advertising Recruiting 189