Restaurant365

JANUARY 22, 2020

Restaurant technology innovations are quickly changing the way the restaurant industry does business, as restaurant owners leverage technology to streamline operations , reduce costs, and attract customers. However, with more technological opportunity, there comes more technological risk—such as cyber attacks or security breaches. For a food and beverage restaurant business, it’s not enough to play defense against online criminals.

Audits 88

Audits Point of Sale Front of House POS 88

Kounta

JANUARY 23, 2020

The nation is becoming increasingly cashless — in fact, it’ll be completely cashless by 2026. And as the era of cash comes to an end, our mind wanders to the till. Cha-Ching! A sound that lives in classic films and, very possibly, hipster vocabulary. As it should. Early cash registers were a sight to behold; and their innovations, remarkable. Riddled with the task of keeping money safe while displaying it at the forefront of the venue was no easy job.

Cash Management 59

Cash Management POS 2016 Equipment 59

Harver Hospitality

JANUARY 23, 2020

Learn all about the specifics of a part-time hiring process, what to watch out for and recruit the best part-time employees!

Hiring 68

Hiring Recruiting Retail Hospitality 68

The Eat Restaurant

JANUARY 22, 2020

As a restaurant owner or manager, you know how crucial maintenance is to a restaurant’s operations. It is not essentially a pleasant task but directly affects the customer experience.

Customer Experience 78

Customer Experience Management Management Operations 78

Advertiser: Paycor

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

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Restaurant Clicks

JANUARY 21, 2020

In an industry as passionate as the restaurant business it can be hard to stand out amongst competitors. Follow our guide on How To Build Your Restaurant Brand and learn how to present the best version of your restaurant to your customers! What is Restaurant Branding? Your restaurant’s brand is the sum of the public’s experience with your restaurant.

Social Media 78

Social Media Merchandise Consumer Goods Advertising 78

Deliverect

JANUARY 21, 2020

In 2019, millennials made up around 31% of the global population. Born between the early 1980s and the late 1990s, this generation is often the one to make the headlines. Just in case you haven’t heard: millennials are one of the biggest driving forces behind the booming food delivery business. They’re looking for convenience, unique and personal food experiences and authenticity.

Social Media 103

Social Media Online Ordering Workshop Email Marketing 103

Next Restaurants

JANUARY 22, 2020

When you first dreamed of owning a restaurant , you probably had a clear vision of what you wanted it to be like. You could probably picture the food, the customers, the staff, the environment. You likely knew exactly how you wanted your guests to feel from the moment they stepped through your door to the moment they left. But even if the picture you had in your head yesterday matches the reality you see at your restaurant today — or at least comes pretty darn close — that doesn’t mean you’re do

Customer Service 95

Customer Service Customer Experience Recruiting Serving 95

Lavu

JANUARY 21, 2020

Preparing good meals and serving customers is always an exciting part of running a restaurant. When it comes to numbers, however, most restaurant owners do not know what is expected of them. Opening a restaurant may have been your dream, but keeping everything intact is crucial to running a successful business. You need to ensure that the numbers add up, and your revenues cover all the costs incurred.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

7 Shifts

JANUARY 23, 2020

Are you opening a restaurant in 2020? Congrats! ?? And good luck. It’s going to be the ride of your life. As you plan out your concept, location, menu, staffing, and marketing, take a read through the advice left by hundreds of restaurateurs to ensure you’re set up for success in 2020. This advice were submitted by owners and managers of restaurants of all sizes, concepts, and locations in the forthcoming 7shifts Restaurant Labor Management Study in 2020 ( subscribe to get your copy when it’s pu

2020 335

2020 Hiring Cash Management Education 335

Advertiser: Paycor

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

Download

Restaurant Smart

JANUARY 20, 2020

Businessmen know that the secret to any successful business is dealing with the right set of people. This is true, especially for businesses that need suppliers to keep their business running smoothly. An excellent example of this is restaurants. To… Read more. The post How to Deal with the Right Supplier appeared first on Restaurant Smart Blog.

Blog 40

Blog 40

Culinary Cues

JANUARY 23, 2020

In the zone is a phrase commonly used to describe a musician, athlete, or even a cook who experiences an “everything going right” situation, and when the person, or persons, involved are totally focused on the task at hand– but, being fully in the zone is really so much more. When a musician is in the zone – he or she becomes one with the instrument – feeling, sensing, and intellectually connected as the instrument becomes an extension of who that person is.

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Seasonal Menu Communication Sports Events 337

Modern Restaurant Management

JANUARY 22, 2020

The food and restaurant industry has evolved dramatically over the years. Now that consumers have become more particular with dining, service standards have skyrocketed, and expectations are higher than ever before. When people decide to dine in your establishment, they don’t just want to eat good food; they want to have a pleasant experience, as well.

Customer Service 228

Customer Service 2020 Social Media Mobile Ordering 228

7 Shifts

JANUARY 22, 2020

We may be well into the new year, but that doesn’t mean we can’t take a moment to celebrate 2019. It was a landmark year for 7shifts—and for restaurants. As labor regulations changed, so did 7shifts. We introduced compliance features to support Fair Workweek laws in California and New York. In May, we introduced Engage to 7shifts customers, which allowed managers to track and improve employee happiness.

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2019 Restaurant Law POS Take-out 195

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Leadership

Perfect Daily Grind

JANUARY 23, 2020

A thriving specialty coffee shop environment revolves around consistently crafting and serving bespoke, high-quality beverages – and your staff’s performance is essential to being able to do so. When you’re looking to hire baristas, you’ll want them to stick around if they can do the job and are a good fit for your company. While you’ve probably put effort into sourcing, shortlisting, and selecting the right baristas to work in your café, you’ll need to pay just as much attention to their onboa

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Café Hiring Training Customer Service 148

Sante

JANUARY 22, 2020

Luxury Wine Marketingl.jpg. Author(s): Catherine Fallis. Teaser: Luxury Wine Marketing, The Art and Science of Luxury Wine Branding, is a must read for any food and beverage or hospitality industry professional dealing with upper tier wines. Luxury Wine Marketing, The Art and Science of Luxury Wine Branding, is a must read for any food and beverage or hospitality industry professional dealing with upper tier wines.

Marketing 177

Marketing Beverage Hospitality Book 177

Modern Restaurant Management

JANUARY 23, 2020

When it comes to running a restaurant, great food, superb customer service, and an incredible location can only get you so far. The long-term relationships you build with your diners are what keep your business running for decades. Building this kind of long-term relationship starts before your customer walks in the door. It takes just seven seconds to make a first impression, and in the restaurant industry, it’s typically not the food or drinks that a customer sees first.

Social Media 200

Social Media Customer Experience Design Customer Service 200

7 Shifts

JANUARY 21, 2020

Hoboken office officially opens its doors as the company looks to build the US team 7shifts , the leading labor management platform for restaurants, has chosen Hoboken as the location of their first U.S. office, officially opening today. Originally founded in 2014 by Jordan Boesch in his hometown of Regina, Canada, 7shifts’ North American office launch is reinforced by the hiring of former Yelp VP, Global Partnerships, Preston Junger to be the company’s’ Head of US Operations.

Restaurant Law 195

Restaurant Law 2014 Hiring Communication 195

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

Sling

JANUARY 19, 2020

A team is like a family. Sure, your team isn’t related by blood, but it benefits from many of the traits that make families strong: camaraderie, cooperation, and strong bonds. Increasing employee engagement will help you build those traits and attract and retain the best talent. Without engaged employees, your team can suffer from poor performance, lack of motivation, and high turnover.

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Employee Relations Leadership Hiring Training 117

Sante

JANUARY 20, 2020

CARO-Vignesetmontagnes-resize.jpg. Author(s): Penny Weiss. Teaser: What happens when two cultures and two famous wineries get together? Read this story to find out! It began in 1999 with the birth of a partnership between Domaines Barons de Rothschild (Lafite) and the Catena family of Mendoza. Their mission was to produce a wine that would combine French and Argentine cultures.

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Vineyard 2003 2000 2017 130

Modern Restaurant Management

JANUARY 20, 2020

Your grease trap is one of your kitchen’s most valuable assets. Keeping it properly maintained prevents a whole host of issues, from unpleasant odors to shut-downs and even fines. It’s estimated that across the United States, millions of dollars are spent each year on unclogging sewer pipes from FOG. FOG is an acronym for the fats, oils and greases derived from vegetable, plant or animal sources during cooking.

Customer Service 203

Customer Service Take-out Equipment Sourcing 203

KaTom

JANUARY 23, 2020

How to Pronounce These 12 Menu Items. Whether you’re traveling abroad or enjoying the United States’ melting pot food culture, you’re bound to happen across menu items you can’t even recognize, much less pronounce. Instead of stumbling through your order and hoping the wait staff is too polite to cringe, take a moment to brush up on the proper pronunciation for these popular menu items.

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Menu Seasonal Menu Reference Food Order 147

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Deliverect

JANUARY 24, 2020

While it is indisputable that food delivery helps restaurants increase revenue, adding online ordering can also create a few concerns. Some restaurant businesses find it hard to cope with the increased order volumes, especially because online peak periods often coincide with those in the restaurant. A US survey by GlobalData shows that the biggest concern among restaurant operators is the unpredictable demand which is putting extra pressure on the kitchen , with 84.9% of respondents stating this

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Delivery Food Online Ordering Food Order 97

Sante

JANUARY 19, 2020

Ruffino-Alauda-copy.jpg. Author(s): Roger Morris. Teaser: With tariffs in place and more being considered, it's time to let Europe know how much we still care. It’s difficult being a producer in the international market, whether you sell a million cases or a hundred cases outside the domestic arena. Trade disputes, such as the ones the current administration seems to be waging against everyone, end up with collateral damage on innocent folk, and the current disputes with the European U

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2016 2015 Front of House 2017 130

Modern Restaurant Management

JANUARY 21, 2020

Nobody wants a crisis at their restaurant, but in these days of smartphones and social media, word of mouth travels fast. That’s why it's important to have a crisis management plan in place. Poor reviews, videos, and live broadcasts of customer service problems, emergencies, or other issues can begin trending online virtually instantly. Go viral, and the crisis will spill across social media platforms, potentially reaching millions.

Management 173

Management Management Social Media Food 173

Sling

JANUARY 24, 2020

Starting a small business is an exciting prospect. But there’s more to it than just “hanging out your shingle” and hoping for the best. It takes research and planning and a myriad of other details to give your fledgling enterprise the best chance for success. In this article, Sling’s experts present a step-by-step guide to help you build a strong foundation before you open your doors to the public. 7 Steps For Starting A Small Business. 1) Gain Hands-On Experience First.

Small Business 78

Small Business Restaurant Law Customer Service Customer Experience 78

Advertiser: Paycor

There’s no way around it: sometimes employees need your help. Use this free template to clarify expectations, share resources, and set a timeline. Best case scenario, this process helps them improve. Worst case, your great recordkeeping keeps you compliant even if they move on. Download the template today!

Download

Restaurant Clicks

JANUARY 24, 2020

With so many online reservation systems available on the market, it can be hard to select the platform that makes the most sense for your business. Restaurant reservation apps make it easy for customers to book tables, and they help staff keep track of reservations. . We’ve created this list to compare and contrast OpenTable competitors and to help restaurants find what works best for their business.

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Reservations Email Marketing Social Media Book 78

Lavu

JANUARY 21, 2020

What You Need to Know About Restaurant Kiosks. One of the major factors that can detract customers from your restaurant is long lines and long wait times. Customers want to make their orders and have their food delivered as fast as possible. To address the challenges of delayed service delivery , the use of restaurant kiosks has emerged and grown at an incredible speed.

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Fast Casual Point of Sale Customer Service Food Order 78

Modern Restaurant Management

JANUARY 24, 2020

What can a restaurant do to encourage a collaborative, friendly working culture and protect itself from increased turnover or worse, legal claims for harassment or favoritism? In the wake of McDonalds’ CEO Steve Easterbrook’s decision to step down for having a consensual relationship with an employee in violation of company policy, many are left wondering, is there any room in the restaurant workplace for romance?

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2012 2018 Definition Management 177