Modern Restaurant Management

MAY 21, 2020

Even though the COVID-19 pandemic persists across the globe, governments have started easing lockdown restrictions and allowing restaurants to reopen finally. The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215

Goliath Consulting

MAY 19, 2020

by Bora Kang. Catering has grown significantly over the last few years thanks to the widespread demand for this one word: convenience. Whether they be for office parties, conferences, birthdays or weddings, catering profits from the promise of efficiency, safety and most importantly—safe of mind. But as consumer spending on catering grows, so does the competition.

Catering 151

Catering Social Media Loyalty Program Online Ordering 151

Chef's Resources

MAY 20, 2020

How to Create Forms with Excel – a Chef’s Tutorial Knowing how to create forms with Excel is an essential skill for today’s multi-talented Chefs. If you know how to use Excel, then you can create your own prep lists, opening/closing lists, ordering guides, inventory sheets, kitchen training guides, recipe templates, re-opening timelines/plans…virtually any kind […].

Inventory 109

Inventory Training Ordering 109

Culinary Cues

MAY 18, 2020

First and foremost – congratulations on earning your degree or certificate. This is an accomplishment that over the course of your lifetime will reward you tenfold. Know that the degree or certificate is more than an acknowledgement of the skills and knowledge that you have gained – it represents your level commitment and discipline that will serve you well.

White Paper 519

White Paper Certification Food Safety Food Supply 519

Advertiser: Paycor

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

Download

Modern Restaurant Management

MAY 18, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three , What’s Next?: MRM Restaurant Survival Guide Updates , COVID-19 Resources for Restaurants , PPP Part Two and More News Restaurants Need to Know Now and Restaurant Reopening Resources.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

Culinary Cues

MAY 20, 2020

There is so much angst and uncertainty among the restaurant community right now. Should we reopen when the green light is given? What precautions need to be in place to protect our staff and customers? How will we survive if we are required to live with 25% or 50% of normal capacity? Will customers return, or will they shy away from any contact with groups of people?

Kitchen Safety 338

Kitchen Safety Customer Experience Customer Service Education 338

EATER

MAY 19, 2020

Tom Kelley Archive/Stringer/Getty; Xinzheng/Getty. Dining out right now will come with certain risks. Here’s what you can do to keep yourself and others around you safe. America is in the early stages of reopening. After weeks of stay-at-home orders, more than 30 states have allowed nonessential businesses to reopen. This means that thousands of restaurants, after pivoting to takeout or closing altogether, are now legally permitted to open their dining rooms to customers.

Cash Management 142

Cash Management Fast Casual Fine Dining Food Safety 142

Indoor Media

MAY 19, 2020

Due to COVID-19, grocery stores are experiencing enormous increases in the volume of shoppers. At the same time, businesses are looking for new ways to reach the people in their community. Grocery store advertising has and continues to be, a proven way for small businesses to drive profits. As with any investment, it’s important to make sure that your partner’s ability to deliver is as proven as the method itself.

Advertising 158

Advertising Small Business Customer Service Communication 158

Typsy

MAY 22, 2020

There's no denying the impact of coronavirus on the industry - and for many venues, preparing to reopen and get your business back on track might necessitate a few changes. That includes your menu: whether you're an established venue or feel a little more fluid, you must have a strategy in place to make sure your menu says and does everything you need it to.

Menu 187

Menu Blog Training Hospitality 187

Advertiser: Paycor

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

Download

Social Hospitality

MAY 18, 2020

In a world driven by social media and online search, sales tactics are essential to generate revenue. According to the data from the 2019 Travel and Hospitality Industry Outlook by Deloitte , industry growth is consistent throughout the past decade. From 2009 to 2017, gross bookings in U.S. hotels grew to $185 billion from $116 billion. That’s not just because people are traveling more.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

Modern Restaurant Management

MAY 20, 2020

To say that the current COVID-19 crisis represents a major change to the way we live our lives is, at this point, probably a bit of an understatement. This is especially true in terms of how we do business, as the pandemic is already having a negative impact on restaurants in particular across the board. A lot of restaurants have seen sales decrease by as much as 70 percent in a lot of cases, with no end to the current situation in sight.

Mobile Ordering 234

Mobile Ordering Email Marketing Online Ordering Point of Sale 234

Hot Schedules

MAY 21, 2020

Blog. Reopening Lessons from Two Independent Restaurateurs. How the COVID pandemic forced them to update operations, sanitation, communication and much more. R ecently, we were fortunate enough to be able to sit down to a virtual chat with two independent restaurant owners who are trying to navigate the re-opening process in the world of COVID. David Cash, owner of Dallas-based Smoky Rose and Dan Fugman, owner of Denver-based Max Gill and Grill, shared their experiences and how they are preparin

Back of House 148

Back of House Employee Relations FOH BOH 148

Restaurant365

MAY 22, 2020

Understanding how to schedule and engage your staff is one of the most essential aspects of being a successful restaurant owner or operator. While the pandemic has impacted restaurants of all sizes over the past few months, the need to effectively manage and engage your staff has never been more pertinent in ensuring your restaurant’s continued viability.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Advertisement

Full Course Foundation is dedicated to nurturing excellence in restaurant leadership. Our Navigator program offers a wide range of resources tailored for professional growth. From high-quality training to personalized coaching, Navigator equips restaurant leaders with the tools they need to thrive in their careers. Unlock your potential with three months FREE access to Navigator by Full Course!

Leadership

Social Hospitality

MAY 18, 2020

In a world driven by social media and online search, sales tactics are essential to generate revenue. According to the data from the 2019 Travel and Hospitality Industry Outlook by Deloitte , industry growth is consistent throughout the past decade. From 2009 to 2017, gross bookings in U.S. hotels grew to $185 billion from $116 billion. That’s not just because people are traveling more.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

Modern Restaurant Management

MAY 21, 2020

With more states lifting sanctions on dine-in options, Modern Restaurant Management (MRM) magazine reached out to Yelp's Small Business Expert Emily Washcovick to learn about ways restaurants can successfully make the transition and slowly ramp up operations, while keeping guest and staff safety top of mind. What are the best steps a restaurateur needs to take to make a reopening successful?

Customer Experience 228

Customer Experience Consumer Goods Social Media Dine-in 228

Sling

MAY 22, 2020

Employee turnover is an invisible issue that most managers tend to neglect. But if you want your business to succeed, you need to understand employee turnover and be able to manage it for the better. Because this is often easier said than done, the talent-management experts at Sling have created this article to introduce you to the concept of employee turnover and give you tips for decreasing it in your business.

Management 144

Management Management Employee Relations Insurance 144

Restaurant365

MAY 20, 2020

Making smart, effective decisions around your food and labor costs as you continue with take-out and delivery options and begin to open your dining room can help you emerge from the economic shutdown with improved processes on a path to profitability. For example, your daily sales numbers show you which menu items are the most profitable and popular as well as the times when the most orders are placed.

Inventory 148

Inventory Food Order Customer Experience Waste 148

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

Sante

MAY 22, 2020

great wine capitals.jpg. Author(s): Penny Weiss. Teaser: Exploring a few wines in the Douro wine region of Portugal. Recently, I virtually explored the DÃO wine region in Portugal. I thought it might be fun to “virtually” stop by the Douro wine region since it is so close by and taste a few wines from the Quinta do Crasto winery. Quinta do Crasto is a fourth-generation, family-run business that has been in the family of Leonor and Jorge Roquette for more than 100 years.

Vineyard 130

Vineyard 2001 2018 Back of House 130

Modern Restaurant Management

MAY 20, 2020

My first business was running a Thai restaurant while in college with a couple of friends, so seeing how hard the restaurant industry has been hit by COVID-19 recently hits close to home. I know how hard it is to stay in business, how slim the margins are, and especially how difficult it is to hire and take care of the employees that keeps the business alive.

Hiring 225

Hiring Reference Advertising Management 225

EATER

MAY 22, 2020

Whole Foods photo, Brooks Kraft LLC/Corbis via Getty Images; illustrations, zuperia /Shutterstock. Breaking down hazard pay, sick leave, and general safety at Costco, Whole Foods, Trader Joe’s, and more As the global pandemic drags on, grocery store employees have become frontline workers, and two months into the crisis, they’re still putting their own health at risk to keep America fed — and keep food on their own tables.

Employee Relations 145

Employee Relations Food Safety Website Management Social Media 145

Xtra Chef

MAY 21, 2020

Remodel your restaurant? You might be thinking, “Why would anyone invest money in redecorating the dining room or swapping out light fixtures when we don’t even know how many guests we can even have in our restaurant?” But, we’re not talking about renovating your space. There’s no construction, paint swatches, or decor deliberations involved.

2020 115

2020 Back of House Document BOH 115

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Future Food

MAY 20, 2020

Five Food & Hospitality Trends for a Post-Lockdown World. Prior to the pandemic, many people predicted food trends such as a rising interest in meat alternatives, low or no-alcohol beverages and sustainability-driven purchasing behaviours amongst many others. In a little under six months, the entire industry has been tipped on its head due to COVID-19.

Hospitality 113

Hospitality Food Customer Service Food Order 113

Modern Restaurant Management

MAY 19, 2020

Many of you (even before CV-19) broadened your business model to include take-out and delivery. In the face of the pandemic, it’s no longer a choice. And none of us really know the lasting power of the changes in the consumer behavior we’re seeing. My guess? Delivery and takeout will be a permanent, expanded segment. There are many, many considerations for delivery (safety, preparation, logistics, POS, etc.).

Delivery 214

Delivery Food Food Safety Pricing 214

EATER

MAY 20, 2020

In this, the age of the global pantry, ingredients like turmeric, tahini, and gochujang have finally shaken off their hitherto “exotic” status. But it’s white cooking personalities like Alison Roman and many of the Bon Appétit Test Kitchen stars who have had viral success using them. Alison Roman is the “ prom queen of the pandemic.” Or, at least, she was.

Social Media 145

Social Media Influencer Magazine Food Order 145

Indoor Media

MAY 21, 2020

To get new customers into your auto repair shop, you need to advertise. And while that can seem a daunting task, you don’t need to reinvent the wheel. Thousands of automotive businesses have generated customers, and more importantly profit, from coupon advertising. While you’ll still need to find the best way to distribute your coupons to local, potential customers , get a jump start on your next advertising campaign by modeling your coupon offer after these proven auto repair shop ads. 1.

Coupons 103

Coupons Advertising Customer Service Pricing 103

Advertiser: Paycor

There’s no way around it: sometimes employees need your help. Use this free template to clarify expectations, share resources, and set a timeline. Best case scenario, this process helps them improve. Worst case, your great recordkeeping keeps you compliant even if they move on. Download the template today!

Download

Typsy

MAY 20, 2020

Like many others in the industry at the moment, you may be looking for ways to boost business as you reopen and recover from coronavirus. Typsy Blog has posted before about logistical ways you can make your venue a covid-resistant space , but that’s only going to be one piece of the puzzle (albeit an essential one). In today’s post, Greg Provance writes about the importance of making a great first impression on guests, new and returning, and the fool-proof ways you can make sure you’re always pu

Blog 158

Blog Training Hospitality Hotels 158

Modern Restaurant Management

MAY 20, 2020

Restaurants and hospitality venues remain closed throughout the U.S. with little guidance on anticipated timelines or re-opening strategies. Beyond the current operational and financial issues plaguing the hospitality industry lies a very difficult reality. There is no “on” switch that will bring our hospitality industry back to service.

Food Safety 203

Food Safety Consumer Goods Hospitality Food Order 203

Sante

MAY 19, 2020

Enter your spirits in the USA Spirits Ratings to get your brand the industry recognition and commercial relevance it deserves. The 3rd edition of the USA Spirits Ratings is on track & will take place in San Francisco, CA on October 23. USA Spirits Ratings is judged by a top-tier panel of judges with commercial buying expertise. Its selection of judging criteria is very effective in surfacing new trends, ideas, and concepts in the spirits industry.

Social Media 130

Social Media 2020 Retail Casual 130