SpotOn

MARCH 12, 2024

Gigi Cohen is the Director of Marketing for MDP Restaurant Group. MDP Restaurant Group operates concepts nationwide, including their newest concept: Bambuu Asian Eatery. In her role, Cohen sets the restaurant marketing strategy, develops social media ads, and tracks the success of their online advertising and email marketing. For months, Cohen has been using Marketing Assist, an automated marketing tool that creates customized email, Facebook, and Google marketing campaigns.

Email Marketing 98

Email Marketing Social Media Advertising Online Ordering 98

Wasserstrom

MARCH 15, 2024

The foodservice industry is constantly seeking new ways to improve efficiency and enhance the customer experience to, ultimately, increase profitability. Now, artificial intelligence (AI) has emerged as a powerful tool for restaurants, offering a range of solutions that address these needs. In this article, we present an overview of the ways operators are using AI. […] The post Can AI Boost Your Restaurant’s Bottom Line?

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Blog Customer Experience Article Presentation 133

Sculpture Hospitality

MARCH 12, 2024

Building a successful business in the restaurant industry involves more than just crafting delicious dishes - it requires a strategic approach to all areas of your business, such as inventory management and restaurant marketing.

Marketing 129

Marketing Inventory Management Management 129

TastyIgniter

MARCH 10, 2024

Discover creative happy hour marketing ideas to entice customers, boost sales, and create a memorable experience. From unique menu offerings to engaging events and effective promotions, this guide has everything you need to optimize your happy hour strategy. Learn the secrets of successful happy hour marketing for restaurants. This comprehensive guide covers everything from crafting a distinctive menu to promoting your offerings effectively.

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Innovation Customer Experience Events Menu 105

Advertiser: Paycor

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

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Restaurant Engine

MARCH 13, 2024

Incorporating food service trends brings in returning customers to see what’s new. One way to stay ahead of the competition and move your restaurant forward from year to year is to stay on top of trends. While it’s important to stay true to who you are, knowing what people are looking for and providing it to them is equally vital. In this article, we take a broad look at food service trends to know in 2024.

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2024 Food Compost Front of House 52

TastyIgniter

MARCH 10, 2024

Discover the secrets of effective capacity management in restaurants. Learn how to strike the right balance between maximizing guest throughput and preserving the quality of the dining experience. Unlock the hidden potential of your restaurant by optimizing capacity. Explore strategies to improve table turnover, leverage technology, and create a seamless dining experience that drives revenue and boosts profitability.

Management 105

Management Management Dine-in Technology 105

Modern Restaurant Management

MARCH 13, 2024

The restaurant industry has always been dynamic and challenging, but the labor shortage has pushed it to a critical juncture. Establishments are grappling with a complex crisis characterized by empty seats in dining areas and behind the scenes, where a shortage of skilled workers is keenly felt. To revitalize the workforce and enhance operational efficiency, it is imperative that we boldly explore innovative solutions across reskilling, retention, and robotics.

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Loyalty Program Customer Service Customer Experience 2024 196

Crunchtime

MARCH 12, 2024

Many restaurants don’t realize they’ve outgrown their scheduling software until it becomes overdue. Look out for these 10 telltale signs. When restaurant brands start to scale and add more store locations, it is common to feel growing pains with their tech stack. What you thought was the best restaurant scheduling app, may no longer serve your operation well.

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Serving Operations 133

Restaurant Business

MARCH 14, 2024

Maintaining consistent food quality is not just important, but essential for multi-unit restaurants.

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Operations Food Technology 73

Advertiser: Paycor

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

Download

EATER

MARCH 13, 2024

A Bar of Their Own opened in Minneapolis March 1. Sports bars that center women’s sports are opening across the country — and doing big business “I was sick of always feeling like an afterthought in fandom when it came to public spaces to view sports,” says Jillian Hiscock, the owner of A Bar of Their Own, a sports bar focused on women’s sports which opened in Minneapolis March 1.

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Sports 2023 Bar 2022 139

Modern Restaurant Management

MARCH 14, 2024

The event planning industry is experiencing a significant transformation. This renaissance, characterized by a blend of tradition with technology, is reshaping the essence of wine selection, moving away from the notion that tech seeks to replace tradition. Instead, it introduces a narrative of harmonious enhancement, where data-driven precision and the sommelier's artistry converge, creating a personalized wine journey for every guest's palate.

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Events Innovation Customer Experience Technology 189

Chowly

MARCH 14, 2024

Introduction In the dynamic world of restaurant ownership, gaining valuable insights and shared experiences can be akin to finding a rare gem. Our recent conversation with Chip Klose , a seasoned veteran in the industry, offered a deep dive into navigating the complexities of the restaurant business successfully. Join us as we explore Chip’s unique perspectives and expertise that extend beyond conventional consulting.

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Airlines Sustainability Pricing Technology 111

Goliath Consulting

MARCH 13, 2024

As springtime ushers in warmer weather and fluctuating temperatures, restaurants must prioritize maintaining their HVAC systems to ensure a comfortable and inviting dining experience. This seasonal transition presents unique challenges and considerations for HVAC upkeep that can impact customer satisfaction and operational efficiency. Transitioning HVAC systems from heating to cooling mode is a primary concern in spring.

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Allergens Outdoor Customer Experience Equipment 78

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Leadership

The Restaurant Group

MARCH 11, 2024

Managing a restaurant involves so many moving parts, including sourcing high-quality ingredients, purchasing a seemingly endless list of supplies, managing staffing and scheduling, and budgeting for a profitable restaurant – all within a set budget. Every restaurant must aim to spend low and earn high. But restaurant finances are notoriously complex, with so many types of expenses to manage: Dining and kitchen supplies Commercial real estate Utilities Maintenance Insurance Marketing Payrol

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Management Management Cash Management Insurance 78

Modern Restaurant Management

MARCH 12, 2024

To reduce menu confusion and minimize price sensitivity, Ori’Zaba’s Scratch Mexican Grill recently rolled-out a rengineered and easier-to-read menu. The fast-casual Mexican chain's legacy menu had complicated triple-tier pricing that was thought to psychologically drive more mid-tier buying behavior, but the complex product suite of 80-plus items made fresh daily, plus thousands of permutations in choices, also lent itself to a visually crowded menu as well as one that was challe

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Menu 2001 Franchise Franchising 179

Wasserstrom

MARCH 12, 2024

Understanding the different types of coffee certifications help people leverage their purchasing power to support initiatives that prioritize our ecosystems and improve the lives of farmers. Our guide sheds light on the world of coffee certifications to help foodservice professionals to make informed choices that align with their values as well as choices that resonate […] The post Coffee Certifications: A Guide for Foodservice Professionals appeared first on The Official Wasserstrom Blog.

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Certification Blog Information Management 120

Restaurant Business

MARCH 14, 2024

The Washington, D.C.-based chain has a (sort of) new CEO who has made lots of changes. His message to workers: Uncover those neck tattoos and crank up the music. You can be you.

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Operations 122

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

Sling

MARCH 15, 2024

Your business is anything but static, and managing employees when your company is changing and growing can be tricky. The best way to ensure you have the right people scheduled at any given time is with a workforce forecasting plan. In this article, we’ll tell you what workforce forecasting is and how it benefits your company. Then we’ll walk you through how to implement your own workforce forecasting plan.

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Management Management Employee Relations Recruiting 78

Modern Restaurant Management

MARCH 15, 2024

The most popular way to pay at restaurants is through card transactions, whether it's credit or debit. According to a PYMNTS study , 68 percent of consumers use their credit cards to purchase food at a restaurant, equating to $29.8 billion in sales in February 2022. While credit cards seem easy and simple for consumers, the payment method impacts a restaurant's bottom line more than guests realize.

Equipment 196

Equipment Small Business Customer Service Pricing 196

Buzztime Business

MARCH 12, 2024

After dealing with slow weekend nights for months, you’ve decided to attract more customers by hosting a live trivia night at your restaurant. Great idea! However, without proper promotion and marketing you’ll be investing in a night as slow as any other. Ensuring a successful event means you have to reach the audiences that are most likely to trek out to your event.

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Social Media Email Marketing Events Customer Experience 78

EATER

MARCH 15, 2024

Lily Fossett DIY charcuterie can be yours, provided you don’t let humidity get in the way As someone who had previously only flirted with the idea of making sausages, I surprised myself when I came home at the start of February with a three-pound slab of pork belly and a $20 sausage stuffer. Perhaps it was a particularly celebratory Lunar New Year that enticed me to make my own fragrant and fatty slices of lap cheong to wok-toss into my favorite rice dishes.

2011 88

2011 Kitchen Safety Food Safety Social Media 88

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

TastyIgniter

MARCH 10, 2024

Running a successful restaurant requires more than just delicious food and excellent service. It also demands efficient management of various aspects like orders, inventory, staff, and finances. Fortunately, there are numerous restaurant management software solutions available to streamline operations and enhance productivity. Here are some of the top options to consider in 2024:

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2024 Management Management Inventory 85

Modern Restaurant Management

MARCH 15, 2024

Tipping has gotten out of control, according to nearly three in four Americans who took part in WalletHub's Tipping Survey. Approximately 78 percent think automatic service charges should be banned. "More and more types of establishments are starting to ask for tips, and suggested tip amounts are growing higher, so it’s understandable that people are frustrated, especially when this issue comes alongside inflation,” said Cassandra Happe, WalletHub Analyst. “Tipping is s

Customer Service 188

Customer Service Presentation Technology Operations 188

Restaurant Business

MARCH 12, 2024

How technology can save time and boost efficiency in the back of house Sponsored content from our partner Galley Solutions. Managing labor, food costs and daily tasks in foodservice operations is a tricky endeavor. With so many different things to account for, including staffing, inventory, recipes and so much more, it’s understandable that operators are looking for more efficient ways to get the job done.

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Back of House Technology Inventory Food Order 75

EATER

MARCH 15, 2024

Photo by Gary Miller/Getty Images The Duchess of Sussex may soon start selling you marmalade and kitchen towels If you are living under a rock, you might not be aware that the British royal family is mired in chaos at the moment. In the midst of King Charles’s cancer diagnosis and the swirling conspiracy theories surrounding the “missing” Princess Kate, who’s scarcely been seen in public since Christmas 2023, self-exiled royal Meghan Markle, the Duchess of Sussex and wife of Prince Harry, is hop

Consumer Goods 114

Consumer Goods Social Media Influencer 2023 114

Advertiser: Paycor

There’s no way around it: sometimes employees need your help. Use this free template to clarify expectations, share resources, and set a timeline. Best case scenario, this process helps them improve. Worst case, your great recordkeeping keeps you compliant even if they move on. Download the template today!

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Buzztime Business

MARCH 15, 2024

Are you hungry for more trivia? Is one night of bar trivia per week not enough to satiate your senses? Buzztime has tens of thousands of questions in its database. Pub trivia hosts and players could spend a lifetime with them! However, as the years pass, some of the questions become outdated and obscure. Events that are important one year become irrelevant many years later.

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Bar 2004 Magazine Advertising 78

Modern Restaurant Management

MARCH 14, 2024

In celebration of Pi Day, the team at Otter dug into the one billion+ orders they’ve processed to discover pizzeria and pizza chain trends. They've also shared about shifts and growth in the pizza industry and three ways to increase a pizzeria or pizza chain’s cash flow. Ways to Increase Cash Flow Pay attention to internal issues and delivery orders – especially during peak hours.

Online Ordering 110

Online Ordering Cash Management 2023 Inventory 110

Restaurant Business

MARCH 13, 2024

Once the domain of newspapers and magazines, restaurant criticism has spread to social media, where both reviewers and reviewees have the potential to become viral superstars.

Social Media 109

Social Media Magazine Marketing 109