Sat.Apr 08, 2023 - Fri.Apr 14, 2023

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Restaurant Reputation Management – Building a Positive Online Presence

The Eat Restaurant

The main task of every restaurant manager is to make sure the food is delicious, the ambiance is pleasant, and the customers are satisfied. Once you have set the quality standards, it is important to attract new customers.

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Your dream restaurant team is out there. Here’s how to find them

Open for Business

The once temporary “We’re hiring!” window sign at restaurants has become a permanent fixture. The restaurant labor shortage is a challenge. In fact, the recent National Restaurant Association State of the Industry Report revealed that 87% of restaurants plan to do some hiring in the coming year. Finding and recruiting new team members may be an ongoing effort, but practice hasn’t made the process perfect.

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Restaurants are losing faith in ghost kitchens

Restaurant Business

Tech Check: Fewer operators foresee delivery-only concepts growing in 2023. It's looking like a smart bet.

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4 Types of Customer Engagement and How to Use Them to Your Advantage

Restaurant Engine

To enhance customer engagement, give your customers a great experience when they dine with you. If you want your restaurant to grow and thrive, you need to engage your customers. This means building relationships with people both inside and outside of your restaurant. The digital arena is one of the places where you can really hone your relationship-building skills.

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New DOL Final Overtime Rules: Quickstart Guide for Employers

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

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5 Tips for Managers to Reduce Office Stress and Improve Productivity

Lady Boss Blogger

As a manager, you play a crucial role in creating a productive and healthy work environment. Workplace stress can impact employee performance and morale. By taking proactive measures to manage stress, you can help your team thrive. Here are five tips to reduce office stress and improve productivity: 1. Encourage Breaks Taking regular breaks throughout […] The post 5 Tips for Managers to Reduce Office Stress and Improve Productivity appeared first on Lady Boss Blogger.

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Exploring the gender 'energy gap' in dining decisions

Restaurant Business

Technomic's Take: Women are far more likely to say they order from restaurants because they don't have the energy to cook. Here's how operators should respond to that need.

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The Key to a Better Cocktail Is Already in Your Kitchen

EATER

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Pay at Table Technology – The New Standard in Restaurant Payments

The Eat Restaurant

As a restaurant owner, you’re likely to be looking for ways to improve your customer’s dining experience and, at the same time, streamline your restaurant’s daily operations.

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Paying Servers a Salary at Destination Unknown Restaurants

7 Shifts

Destination Unknown Restaurants is a group based in Washington, D.C. and currently has three concepts. Destino, a modern Mexican restaurant, Taqueria Las Gemelas, and Ghostburger , a ghost kitchen who counts President Biden and Vice President Harris as recent guests. Destination's founder, Kelly Phillips, joined us on the Pre-Shift Podcast to share their employee-first approach, how they're able to pay a salary to many of their employees, and hopes for the future of restaurants.

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New DOL Final Overtime Rules: Quickstart Guide for Employers

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

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DON’T PAINT THE BUSINESS WITH THE SAME BRUSH

Culinary Cues

The past year has been quite disconcerting for those of us who have dedicated our careers to the kitchen. To some it may simply seem like the squeaky wheel syndrome (a handful of people with loud voices) as dialogue about exodus from the restaurant business continues to raise eyebrows. I hear enough comments from cooks (new and well-seasoned) who say they had enough, the business is horrible, lacking in any form of empathy, poorly managed, uncaring abusers of hard workers, proponents of sadistic

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Recipe for Success – How Technology Is Revolutionizing the Restaurant Industry

Modern Restaurant Management

The hospitality industry has until very recently been known to drag its feet when it comes to new technology. This partly results from a persistent and prevalent status quo bias that adapting to new tech is costly and tricky to implement. This was however, until COVID-19 changed everything. Cloud-based technology has been leading the tide of change over the last couple of years.

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How can specialty coffee roasters use blends to drive brand identity?

Perfect Daily Grind

There’s no denying the fact that specialty coffee blends are becoming more and more popular. Alongside offering a range of single origin coffees, developing blends allows roasters to create new but consistent products which cater to a range of taste preferences. There is plenty of opportunity for coffee roasters to capitalise on the opportunity that blends present.

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Summer HVAC and Refrigeration Tips for Restaurants

Goliath Consulting

Summer is just around the corner. It’s time to break out the patio furniture and put the heaters away in storage. With the warmer temperatures approaching, every savvy restaurateur knows to retrieve their end of spring checklist to guarantee this season is as smooth as it can be. Preventative maintenance is key to protecting your bottom line. From refrigeration to HVAC, there are multiple things you can do to ensure your restaurant operates free of preventable mechanical woes that stand in your

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Join Full Course Navigator: Your Path to Professional Growth in Restaurant Leadership

Full Course Foundation is dedicated to nurturing excellence in restaurant leadership. Our Navigator program offers a wide range of resources tailored for professional growth. From high-quality training to personalized coaching, Navigator equips restaurant leaders with the tools they need to thrive in their careers. Unlock your potential with three months FREE access to Navigator by Full Course!

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Learn from the greats: 10 extraordinary restaurants that every owner should study

Open for Business

No one knows better than hospitality pros that restaurants give cities and towns their local flavor. OpenTable wants diners to appreciate this, too. That’s why we tapped local experts in 17+ cities across North America to write up their authoritative and opinionated guides to the restaurants that infuse their hometowns with a vibrant sense of place.

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What’s the Restaurant Investment Forecast?

Modern Restaurant Management

To learn more about the current state of restaurant investing, Modern Restaurant Management (MRM) magazine spoke with Uday Ahuja, Chief Investment Officer at RSE Ventures, who played a key role in investing and identifying/growing scalable consumer brands restaurant concepts including Momofuku, Milk Bar, Fuku, Bluestone Lane, and Magnolia Bakery. During the pandemic he helped advise Milk Bar CEO Christina Tosi’s shift from retail to ecomm—resulting in the launch of Milk Bar’s r

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What is Maragogipe & how big is the market for it in specialty coffee?

Perfect Daily Grind

Within the specialty coffee market, there are a growing number of more exclusive and highly-prized coffee species and varieties. One of the most notable is Gesha – a unique variety which was “rediscovered” at the 2004 Best of Panama auction, and is now commonly used in competitions like the World Barista Championship. Rare coffee species and varieties can become more revered for a number of reasons, including their high cup quality and desirable sensory profiles.

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Is it Time to Take the Plunge and Renovate Your Restaurant?

The Rail

By Indiana Lee, Contributor Restaurant owners must adjust to the times and find new ways to create the best place in town. While you may have had a good run for a while, you might see business decline as fewer patrons come through the doors. And there are a myriad of reasons why you might be seeing a slowdown in business, each with their own unique solution, including it may be time to renovate.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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How to Take Bar Inventory: Bar Inventory Basics

Sculpture Hospitality

Running a bar can be a challenging but rewarding endeavor. From managing staff to creating a welcoming atmosphere for customers, there are many aspects to consider. Managing inventory effectively is one of the most critical components of running a successful bar.

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A Case Study for Automating the AP Process

Modern Restaurant Management

Matt Ogle, the AP and Vendor Manager for Montana Brands Management (MTB) , a fast-growing Taco Bell franchisee in Western Montana, is responsible for all accounts payables and vendor management for 12 Taco Bell stores and the management entity. This is how they made the investment to automate their AP system. The initiative to automate our AP process was really kick-started during Covid.

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How to Find, Train, and Maintain Top-Performing GMs

Crunchtime

Multi-unit restaurant operators know that general managers (GMs) are the heartbeat of each store. Without a strong GM, restaurants can face issues like reduced employee morale and retention, less profitable operations, and ultimately, a more negative customer experience.

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Dynamic Pricing Technology: Why Restaurants are Finally Paying Attention

Apicbase

Restaurants often cater to their most loyal patrons , and because loyal and first-time customers alike tend to pay attention to how much they’re paying for their food, changing menu prices is risky business for restaurants. As a result, dynamic pricing in restaurants hasn’t been common in the past. Nevertheless, more and more restaurants are finding that dynamic pricing can significantly increase profits , offsetting the struggles restaurants are having with staffing and food prices.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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5 Types of Customer Engagement and How to Use Them to Your Advantage

Restaurant Engine

Engage your customers and watch them turn into brand ambassadors. In today’s article, we’re going to uncover how to engage your customers and then how to turn that into something powerful for your restaurant. First, though, let’s decipher the term, “customer engagement.” Customer engagement is simply the emotional connection your customers have with your restaurant.

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Hospitality Tech Brings Digital Transformation to SMBs

Modern Restaurant Management

Since the early 2000’s, technology has been drastically changing year-over-year, including the way we travel, book hotels, and order food and beverages. In today’s landscape, utilizing the right technologies within your business can greatly impact your success For large enterprise companies, processes that bring digital transformation are typically closely linked to efficiency and profitability.

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Now serving: a new way on iPhone to manage the floor plan on the go

Open for Business

OpenTable innovates to help restaurants do what they do best—better. So we do more than add features that respond to restaurateurs’ needs, we also help them adapt to the changing realities of the industry. This series spotlights recent innovations from OpenTable that help restaurants thrive. Not long ago, restaurant owners used different devices for different tasks.

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173. Restaurant Technology Guys Podcast Ep. 173 – Best Served Podcast and Host Jensen Cummings

Restaurant Technology Guys

Jensen Cummings, aka CHIEF WHY OFFICER @ BEST SERVED CREATIVE Jensen Cummings is a fifth-generation Chef and Restauranteur based in Denver, CO. He began his career at 17 years old as a dishwasher. He spent the last twenty-plus years working across the industry from cook to server to bartender, Cicerone, Fermentationist, General Manager, Owner, Consultant, Podcast Host.

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Individual Development Plan Template

There’s no way around it: sometimes employees need your help. Use this free template to clarify expectations, share resources, and set a timeline. Best case scenario, this process helps them improve. Worst case, your great recordkeeping keeps you compliant even if they move on. Download the template today!

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Hawai?i’s Mushroom Boom Is Here

EATER

At Lapaʻau Farms in upcountry Maui, Michael and Lauren Marchand harvested and sold 600 pounds of organic oyster mushrooms in early March. Ingredient by ingredient, Hawaiʻi chefs and farmers are working towards putting more local food on diners’ plates Down a muddy road in Waimanalo, half an hour from bustling Honolulu, Fung Yang cuts airy portobello mushrooms from miniature landscapes of white mycelium inside of a temperature-controlled shipping container.

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Coffee News Recap, 14 Apr: Speaker applications open for PRF Colombia, coffee sets new record for geographical indication in Brazil & other stories

Perfect Daily Grind

Every Friday, Perfect Daily Grind rounds up the top coffee industry news from the previous week. Here are this week’s stories. Mon, 10 Apr Registration opens for first-ever Specialty Coffee Association Educator Summit. The conference aims to provide coffee educators with the latest research and training techniques. The first Educator Summit will take place in Busan, South Korea on 31 May and 1 June 2023.

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The Role of Startup Consulting in Launching Your Restaurant

The Restaurant Group

Launching a restaurant is no small task. The journey from researching locations to recruiting staff can seem long, and many things can go wrong. Sure, you will get better with time. But you also want to get the first steps right if you want a share of the $4.43 trillion global food service market. And a startup business consultant can help you with that!