Sat.May 20, 2023 - Fri.May 26, 2023

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How to Elevate Guest Experience With Dynamic Menu Changes

The Eat Restaurant

In the competitive restaurant industry, understanding menu design psychology can greatly impact a guest's experience and help you manage your restaurant better. One interesting aspect is how the name of a dish affects how much customers are willing to pay. Surprisingly, research shows that customers are willing to pay up to 15% more for the same food item if it has a fancier name.

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Promotions and Loyalty Programs Are Key to Coaxing Diners

Modern Restaurant Management

Promotions and loyalty programs are necessary to convince Americans to dine out more frequently, according to new research from Provoke Insights and Modern Restaurant Management (MRM) magazine. “As budgets are tightening, restaurants must acknowledge that eating out is becoming a luxury,” Provoke Insights President Carly Fink told MRM. “Establishments should ensure that the experience is worthwhile to the customer with high customer service and great food.

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Why Your Restaurant Floorplan Matters

Restaurant Engine

The floorplan of your restaurant sets the tone for your restaurant. You may know that the overall customer experience at your restaurant is what brings people back to dine with you time and time again. And you also know that the food and your customer service are a huge focus for you and your staff. But did you know that your floorplan and the layout of your restaurant also affect the overall customer experience?

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TECHNOLOGY AND RESTAURANT CULTURE

Culinary Cues

Part One: THE GOOD, THE BAD, AND THE UGLY It is an underlying question for the ages: “Is technology good or bad?” The answer is a resounding “yes” to both. So, the question we should be asking is: “Are we controlling technology or is it controlling us?” I just listened to a podcast from Dr. Sanjay Gupta, whom I think we all know of, as he wrestled with the impact that technology has on his own three daughters and society as a whole.

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New DOL Final Overtime Rules: Quickstart Guide for Employers

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

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Boost Restaurant Sales & Traffic with Customer Feedback

Black Box Intelligence

The most successful restaurants have mastered how to increase restaurant sales. But it’s a constant challenge. Restaurant customer trends change, food and supply prices fluctuate, and new competitors pop up every day. The key to overcoming these challenges? Leveraging customer feedback. Recent Black Box Intelligence research has shown that guests continue to care more about overall restaurant value.

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5 ways to set up restaurant staff for success

Restaurant Business

Restaurant Business’ GMs of the Year shared how they cultivate a strong team culture during a session at the National Restaurant Association Show.

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The Winning Strategy: Attracting and Retaining Top Talent for Your Restaurant – A Four-Step Approach

Embrace the Suck

No more despairing over an understaffed restaurant. It's time to dust off your note-taking skills because we're diving into a four-step game plan to draw the crème de la crème to your restaurant, starting immediately. If your restaurant mirrors many others in your local scene, finding reliable staff is no small feat. Some eateries are barely scraping by without a team.

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Great Expectations as Customers Show Increased Appetite for Swift Service and Customization

Modern Restaurant Management

The restaurant industry has changed significantly in recent years, not least due to the impact of the COVID-19 pandemic. Globally, restaurants saw a notable shift in customer expectations and behavior during this time. For lengthy periods over the course of two years, businesses were forced to operate solely on a take-out and delivery basis, and it soon became evident that everybody would need to up their game.

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16 Tips for Making a Restaurant Employee Handbook

Sling

Every restaurant should have an employee handbook. It’s a way to define the working relationship between employer and employee. In essence, a restaurant employee handbook does two things: Tells employees what you expect of them Tells employees what they can expect from you In addition, a restaurant employee handbook can be a source of protection against litigation.

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New DOL Final Overtime Rules: Quickstart Guide for Employers

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

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Announcing 7shifts Payroll

7 Shifts

Since the very beginning, we've strived to make it easier for restaurants to prepare for payday with tools for scheduling, time clocking, deep regional compliance support, and dozens of integrations with leading payroll providers. That's why I'm proud to announce the release of 7shifts Payroll , built to help restaurants run payroll in minutes—not hours.

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Elevate Pizza Delivery: The Best POS System for Pizza Shops

Thrive POS

In today's fast-paced world of pizza delivery, having an advanced POS system is essential for seamless operations and customer satisfaction. An advanced POS system offers a comprehensive solution to elevate your pizza delivery services. From efficient order management to streamlined delivery processes, it ensures a seamless and enjoyable experience for both customers and staff.

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Designing a Next-Gen Teaching Facility

Modern Restaurant Management

1856 is the first-of-its-kind, student-run culinary experience in the Tony and Libba Rane Culinary Science Center in Auburn, Alabama. Designed by The Johnson Studio at Cooper Carry, the facility provides real-world experience for the next generation of chefs and hospitality leaders. Features of the facility include: An open expo kitchen with TVs for professors to examine students’ work, wider walkways and a glass atrium to allow teachers to give real-time instruction in the midst of an act

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What Organizational Strategy Is And Why Your Business Needs It

Sling

Organizational strategy isn’t just for big business anymore. Even a startup coffee shop or catering business needs to plan strategically if it wants to grow and thrive. But what exactly is organizational strategy, and why does your business need it? We’ll answer those questions in this article, give you four key features of a good organizational strategy, and show you the best way to get started.

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Join Full Course Navigator: Your Path to Professional Growth in Restaurant Leadership

Full Course Foundation is dedicated to nurturing excellence in restaurant leadership. Our Navigator program offers a wide range of resources tailored for professional growth. From high-quality training to personalized coaching, Navigator equips restaurant leaders with the tools they need to thrive in their careers. Unlock your potential with three months FREE access to Navigator by Full Course!

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The Restaurant Industry Has a Child Labor Problem

EATER

A protest against child labor outside a Popeyes in Oakland, CA | Fight for $15 Over the past few years child labor violations have surged across the food industry. Why? If it seems like child labor has been in the news a lot lately, that’s because it has. In recent months, a number of companies, many of them in the food industry, have been accused of violating federal and state labor laws by allowing children to work long hours in sometimes hazardous conditions.

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Coffee News Recap, 26 May: Robusta futures reach 15-year high, Canada & Denmark announce National Coffee Championship winners & other stories

Perfect Daily Grind

Every Friday, Perfect Daily Grind rounds up the top coffee industry news from the previous week. Here are this week’s stories. Mon, 22 May SCA announces speaker schedule for 2023 Education Summit to take place in Busan, South Korea. Speakers will include Peter Giuliano and Dr. Mario Fernández-Alduenda, who will present the new Coffee Value Assessment, and Dr.

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Five Telltale Signs a Hospitality Brand Lacks Emotional Intelligence … and Why Consumers Care

Modern Restaurant Management

A 2023 Emotional Intelligence Market study citing “heavy growth” of $49.93 billion USD by 2027 exemplifies the extent to which mastering “EQ” versus IQ is taking brands to exciting new levels of success … and why not embracing EQ can result in extreme opportunity loss or, far worse, be an outright brand buster. This as today’s highly discriminating and demanding hospitality marketplace is seemingly rife with substitutable solutions.

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At the National Restaurant Association Show, technology moves to the back of the house

Restaurant Business

Robots were everywhere. But much of the technology focus was on improving profitability and simplifying operations as costs increase and recession looms.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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The Next Generation of American Cheese

EATER

Lille Allen/Eater The founders of New School cheese say they are making the first “quality” American cheese The joke that people love to hate — or hate to love — American cheese is outdated. We’re at the point where we can all admit it’s good. You ever top a burger with fresh mozzarella and watch as it sits there and does everything but melt? Ever try putting a slice of cheddar on ramen only to witness the puddles of fat sweat out from the clumpy solids?

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Can coffee shops make carbon-neutral espresso?

Perfect Daily Grind

It’s hard to ignore the impact that demand for more sustainable coffee is having on the wider industry. From producers to roasters to coffee shop owners, more and more industry professionals are looking for new and innovative ways to reduce their environmental footprint. Much of the focus on sustainability is with coffee production and export. However, there is also a growing number of coffee shops which are looking for ways to become carbon neutral.

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Extend the Deep Fryer Sweet Spot

Modern Restaurant Management

Cooking oil filtration is crucial for better food quality and cost savings Scan the menus of the most popular and trendy restaurants across the country and you’ll find a heavy dose of fried delights. Hot, crispy and crunchy menu items are pleasing to consumers, but are only part of the equation for most eateries. Restaurant managers must keep a watchful eye on cooking oil, not only from a food quality standpoint, but from a cost analysis as well.

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Live Trivia Night Themes You Should Be Running and How to Host Them

Buzztime Business

Question: What’s the best way to liven up weeknight business? Answer: Host live trivia! Trending everywhere from neighborhood bars to family restaurants, live trivia events are a win-win. Guests get an escape from the midweek blues. You get a boost of foot traffic and sales. Now is the time to host live trivia. Choose from 3 formats, then see 8 trivia night themes to get inspired!

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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How I Got My Job: Launching Vertical Farming Innovations After a Career in Packaged Snack Foods

EATER

Photo by David Cortes Stephanie Jack always knew she wanted to work in food, and her journey took her from Frito-Lay to the “smart produce” business Stephanie Jack’s parents met while working at Heinz — specifically, when her mother was auditing her father’s department. She grew up visiting the company’s food processing facilities, in awe of her behind-the-scenes access to the creation of her favorite packaged goods.

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How do specialty coffee roasters buy rare lots at auction?

Perfect Daily Grind

Every year, there are plenty of green coffee auctions that take place in the specialty coffee industry. Whether in-person or virtual , these platforms provide producers with opportunities to showcase their best coffees – and potentially receive higher prices for them. Moreover, some private auctions also grant roasters and green coffee buyers access to more limited-edition or ultra-rare lots.

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ChatGPT's first restaurant job could be in HR

Restaurant Business

A number of suppliers at this year's National Restaurant Association Show said they're using the chatbot to help restaurants screen applicants and keep them engaged once they’re hired.

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National Burger Day 2023: How to Serve Great Burgers in Every Store

Crunchtime

Sixty percent of sandwiches sold across the world are actually hamburgers–so it's no surprise that this convenient, well-liked menu item gets its own day of celebration. National Burger Day is fast approaching on May 28th–but looking at the drive-thru lines, you'd think that National Burger Day is celebrated every day.

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Individual Development Plan Template

There’s no way around it: sometimes employees need your help. Use this free template to clarify expectations, share resources, and set a timeline. Best case scenario, this process helps them improve. Worst case, your great recordkeeping keeps you compliant even if they move on. Download the template today!

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How I Got My Job: Leading the Dining Program at a Working Farm and Writing Cookbooks

EATER

Photo by Emily Berger For Abra Berens, making a career in food is about finding her niche at the intersection of farming, cooking, and writing When Abra Berens was working as a farmer in Northport, Michigan, and selling her produce at local farmers markets, she fielded a lot of questions from customers about what to do with the goods they were buying.

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How do specialty coffee shops filter water for coffee?

Perfect Daily Grind

For some time now, the conversation around water quality for coffee has become more and more prominent across the global specialty coffee sector. Coffee shops around the world are clearly looking to maximise water quality and consistency. By doing so, they ensure that they are serving the highest-quality beverages possible. To do this, many coffee shops invest in high-quality water filtration systems.

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Moon Rabbit in Washington, D.C. closes amid union fight

Restaurant Business

The InterContinental Washington, D.C. has parted ways with Chef Kevin Tien, despite accolades for his modern Vietnamese concept, as both restaurant and hotel workers petition for a union election.

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