Modern Restaurant Management

JANUARY 5, 2021

As COVID-19 continues to impact the country, it is obvious that few industries are exempt from the impact of the pandemic. In March, businesses were forced to take a step back and look at their business model to ensure that they were addressing their customer’s health, hygiene and safety concerns. On top of that, brands were also forced to address the other issues brought on by COVID-19 like supply chain, workforce etc.

Customer Experience 223

Customer Experience Customer Service Airlines Consumer Goods 223

Sculpture Hospitality

JANUARY 7, 2021

It may be repetitive and time-consuming, but restaurant inventory management really is one of the most important aspects of your job as a restaurateur.

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Inventory Management Management Bar 134

EATER

JANUARY 8, 2021

Three designers on the inspiration that goes into creating the bottles you reach for. My relationship with wine started when I was a sophomore in college and my friends and I would trek to the liquor store in downtown Baltimore that didn’t card. Usually, we’d buy a liter of Yellow Tail or Carlo Rossi to take to house parties. I wasn’t so interested in the flavor profiles, the tannins, or whatever; I was interested in getting sloshed for cheap.

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Design Book Take-out Back of House 134

Culinary Cues

JANUARY 8, 2021

It is always safe to say: “things change”. Change is an inevitable part of life and as we all know if we fail to recognize that and adapt – we can become obsolete. Throughout history there are countless examples of those who ignore or seem paralyzed by the need to change as their industries or specific job descriptions evolve. This is reality, a reality that is quite predictable although the pace of change is now much more rapid than in the past.

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2021 Social Media Kitchen Safety Restaurant Law 463

Advertiser: Paycor

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

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7 Shifts

JANUARY 8, 2021

After more than half a year of deliberation and inaction, the United States Congress passed a stimulus bill that was signed into law by outgoing President Donald Trump on December 27th, 2020. The $900 billion dollar deal—named the HEROES Act—comes at the end of a devastating year for the restaurant industry, and at a time when many restaurants are choosing to hibernate or outright close their doors.

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Restaurant Law Employee Relations Small Business 2021 370

ChowNow

JANUARY 6, 2021

To say that 2020 changed the restaurant industry would be an understatement. More than 110,000 restaurants have closed permanently or long term, according to the National Restaurant Association. And as an owner or employee of a restaurant, no one is more uniquely aware of the challenges faced than you. In this blog, we’ve compiled tactics for restaurant success that will help you start 2021 on the right foot.

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2021 Mobile Ordering Online Ordering Download 148

Culinary Cues

JANUARY 4, 2021

I have been thinking quite a bit lately about a comment made by Chef Jeremiah Tower during our recent podcast conversation. He stated: “The restaurant industry needs an Einstein Moment.” There are numerous ways that we categorize these occurrences: Eureka moments, aha moments, or light bulb moments; but what we are referencing are those points in time when we suddenly understand the solution to a problem or the need for something that no one has pondered before.

Customer Service 448

Customer Service Customer Experience Hotels Small Business 448

7 Shifts

JANUARY 7, 2021

With a new year comes new challenges, and after the year for the industry that was 2020, we want to help set your restaurant up for success in 2021. As restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan, too. To help, we’ve created the ultimate restaurant marketing guide, covering strategy, creative, branding, marketing channels, paid and unpaid advertising, and so much more.

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Marketing 2021 SEO Loyalty Program 195

Modern Restaurant Management

JANUARY 5, 2021

In this week's episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia discusses restaurant marketing advice with Johann Moonesinghe, Founder and CEO of inKind, a unique restaurant financing engine that’s already helped more than 460 restaurants around the world. “Email marketing is actually in our experience, probably the best form of marketing that a restaurant can and should be doing.

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Email Marketing Marketing Customer Experience Serving 189

Advertiser: Paycor

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

Download

Restaurant365

JANUARY 5, 2021

At long last, Congress agreed on a new $900 billion stimulus package and the president signed it into law last week. Mercifully, it contains some help for restaurant businesses hurt by the pandemic, with the inclusion of funding for a second round of forgivable loans through the Paycheck Protection Program (PPP) for small businesses experiencing significant revenue losses.

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Insurance Small Business Employee Relations 2021 148

Xtra Chef

JANUARY 6, 2021

Building your restaurant’s tech stack for 2021. If you’re an xtraCHEF client, you’re already taking control of food costs, managing your inventory, improving productivity & increasing profit. Entering 2021, there are a wide range of restaurant technologies that you should consider adding to your tech stack to superpower your business.

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Delivery 2021 Management Management 146

The Eat Restaurant

JANUARY 3, 2021

The Food & Beverage industry is a constantly evolving playing field. Practices that were acceptable just a few years ago are quickly becoming phased out in favor of faster and more efficient methods of operation. One aspect of restaurant operation that has seen the most change is that of restaurant management software. Every day new systems pop-up that are able to do certain tasks in a fraction of the time and with more precision than what was previously achievable.

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Management Management 2021 Beverage 158

Modern Restaurant Management

JANUARY 7, 2021

Every restaurant business needs some form of an employee handbook. This vital management tool is more than just a long list of workplace rules and regulations. It’s an introduction to your company culture and a road map for how to operate. It should serve as a guide for your employees to reference on an ongoing basis. COVID-19 has drastically altered the way many businesses operate, which should require handbook changes.

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Employee Relations Restaurant Law Information Reference 207

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Leadership

Deliverect

JANUARY 7, 2021

With the rise of contactless ordering in the hospitality industry, the use of QR code menus has been on the rise. But we’ve increasingly found that QR code menus benefit businesses beyond minimizing contact – and so we think they’re here to stay for the long run. Below, we’ll discuss how to use QR code menus as a part of your restaurant software , and what advantages they offer that might make them the best choice for you, even when the era of social distancing is over.

Online Ordering 137

Online Ordering Customer Experience Point of Sale Food Order 137

EATER

JANUARY 8, 2021

Birria at El Garage in Richmond California | Patricia Chang/Eater SF. How two Mexican-American birrieros made the beloved dish a sensation in America In 2005, two Mexican-American teenagers from LA met at the fair in Coatzingo, Puebla, during Semana Santa, or Holy Week, a time when countless Mexican-American families head back to their family’s hometowns all over Mexico to visit relatives.

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Food Truck White Paper Back of House 2018 145

Sante

JANUARY 6, 2021

Emiliano De Laurentiis. Serving you since 1996, Santé is about insights into the restaurant business. Whether you’re a restaurateur or a restaurant enthusiast, we are here to elevate hospitality standards. In this new year, we are excited to launch our updated web site featuring an online magazine-style look with bold, beautiful images and improved readability.

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Magazine Hospitality Bar Serving 130

Modern Restaurant Management

JANUARY 8, 2021

With the COVID-19 pandemic surging across the country, it’s more important now than ever before to focus on employee safety. As the COVID-19 pandemic continues, and surges in many parts of the country, restaurant owners are continuing to navigate constantly changing guidelines for operating their restaurants. The major focus of these guidelines is keeping customers safe, but it’s equally important to consider the safety of employees.

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Technology Front of House Kitchen Safety Back of House 158

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

Deliverect

JANUARY 7, 2021

With the rise of contactless ordering in the hospitality industry, the use of QR code menus has been on the rise. But we’ve increasingly found that QR code menus benefit businesses beyond minimizing contact – and so we think they’re here to stay for the long run. Below, we’ll discuss how to use QR code menus as a part of your restaurant software , and what advantages they offer that might make them the best choice for you, even when the era of social distancing is over.

Online Ordering 88

Online Ordering Customer Experience Point of Sale Food Order 88

EATER

JANUARY 6, 2021

Combo plate at Duran Pharmacy | Bill Addison. Where to find New Mexico’s favorite biscochitos, a revitalizing plate of carne adovada, and a food hall full of takeout from the city’s best chefs Like its famed enchiladas drowned in blankets of red and green chile sauce, Albuquerque is swimming in traditional New Mexican restaurants. While the city has a strong culinary identity rooted in classic Southwestern flavors, its food scene is truly as diverse as its people.

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Social Media Brewery Food Safety Website Management 144

Black Box Intelligence

JANUARY 8, 2021

FROM THE. DESK OF. KELLI VALADE. As we begin 2021 hopeful for a better and brighter year for the restaurant industry, our team at Black Box Intelligence has some exciting news to share. This week , we completed a transaction with Diversis Capital , a Los Angeles-based buy-out firm focused on software and technology-enabled organizations. This transaction will supply our team with a significant investment of growth capital and additional operational expertise. .

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Employee Relations Technology 2013 Supplies 105

Modern Restaurant Management

JANUARY 5, 2021

When it comes to the digital guest experience, can you afford to offer anything less than the best? We read it and heard it repeatedly in 2020; COVID-19 has changed the hospitality industry forever. The way that businesses and operations are run, the consumer outlook, their needs and requirements have all switched direction to adapt to what has been termed, the new normal.

Online Ordering 158

Online Ordering Point of Sale Allergens Customer Experience 158

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Perfect Daily Grind

JANUARY 6, 2021

The café de olla is a historic Mexican coffee beverage made by combining spices and coffee in a clay pot. The exact recipe used for the drink will generally vary from family to family, and is passed down through generations. The beverage was supposedly invented during the Mexican Revolution in the early 20th century for the country’s soldiers.

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Café Beverage Document Education 130

Indoor Media

JANUARY 8, 2021

When we say “Nail Salon Menu,” we’re talking about your salon’s list of services. Building a list is about providing information to your current and potential customers in a clear, accessible format so that they can make informed buying decisions. The right design will lure your customers in and give them an easy path from one service to the next. Anything too busy — or too bare-bones — could drive potential customers away or prevent current customers from purchasing additional services.

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Menu Coupons Social Media Advertising 78

Sling

JANUARY 6, 2021

Do you want to provide a structure for your business’s labor needs and get the most out of your current resources and performance? You need a staffing model. By creating a model of this type, you can ensure that your business has the right number of staff with the right number of skills to meet the demands of your industry. In this article, the workforce-management experts at Sling discuss everything you need to know to build an effective staffing model for your business and to schedule your tea

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Modern Restaurant Management

JANUARY 8, 2021

Pooja S. Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Litigation. Restaurants Challenge Dining Bans : Restaurants across the country are challenging city, county, and state bans on indoor and outdoor dining due to COVID-19.

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2020 Restaurant Law Food Safety Employee Relations 186

Advertiser: Paycor

There’s no way around it: sometimes employees need your help. Use this free template to clarify expectations, share resources, and set a timeline. Best case scenario, this process helps them improve. Worst case, your great recordkeeping keeps you compliant even if they move on. Download the template today!

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The Restaurant Times

JANUARY 7, 2021

Creating innovative customer personas helps you to engage and attract your ideal customers. A high level of competition in the restaurant industry places greater demands on restaurants to serve customers better, each day. Even with the right amount of funds, there are some restaurants that fail to survive. The major reason behind this is that they didn’t have anything that the customers would like exclusively.

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Social Media Customer Service Point of Sale Education 98

Indoor Media

JANUARY 4, 2021

Today, 35% of people prefer to book their appointments online. For people under 35, that number is even greater, with many refusing to book over the phone or in person. With so many consumers preferring to book service appointments virtually, online appointment booking software is necessary for businesses like hair and nail salons. Without a website to support online bookings, you may be missing out on an entire consumer base.

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Book Advertising Website Management Email Marketing 78

EATER

JANUARY 5, 2021

A Tyson Foods billboard thanking essential workers, displayed in Logansport, Indiana, on April 28, 2020. | Photo: Lost Shoe Studios /Shutterstock. The meat packing company claims it was following federal guidelines throughout the pandemic, but the timeline doesn’t add up Tyson Foods can’t hide behind an executive order that kept meatpacking plants open in April when it comes to denying liability for a worker’s death, a federal judge ruled last week, ordering that a case be returned to state cour

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Ordering Employee Relations Food Safety Food Order 89