Goliath Consulting

SEPTEMBER 27, 2020

The AI and tech that will take over the restaurant industry. We previously discussed social distancing and contact-free technology that offered safety solutions during the pandemic. But there’s much more that tech has to offer, especially when it comes to AI being integrated into guest order systems, training, and restaurant operations. Here are some standout tech innovations that forward-thinking business owners are investing in today in restaurant technology: Smart ordering.

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Technology Mobile Ordering Food Safety Customer Service 158

Modern Restaurant Management

SEPTEMBER 30, 2020

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Focus POS

OCTOBER 1, 2020

Operating a restaurant requires a certain degree of understanding when it comes to customers. You need to be relevant, and to do that, you must be in touch with what customers want so that you can deliver on those expectations. Believe it or not, this isn’t always easier said than done. With a loyalty program that resonates with what your customers value, you open the doors to greater communication with your customer base that translates to much more than just increased revenue.

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Loyalty Program Email Marketing Coupons Customer Service 187

Culinary Cues

SEPTEMBER 26, 2020

We all know the challenges facing restaurants right now – there is little benefit in reiterating the problems. The question is: “What’s the answer?” Of course the pandemic is the cause and the effects are either a direct result of that or the necessary restrictions that evolved from Covid. What needs to be addressed is: “ How do we build trust among customers, trust that the restaurant will keep them safe, and how do we generate enough sales and in turn – profit, to keep the operation movi

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Advertiser: Paycor

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

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7 Shifts

SEPTEMBER 28, 2020

People who don't work in the restaurant industry think that all there is to being a server is taking orders, bringing out food, and sorting out the bill. However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye. Server side work duties are just as crucial as primary duties. They're critical to maintaining a clean, safe, and well-organized restaurant.

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Perfect Daily Grind

SEPTEMBER 30, 2020

A customer’s perception of a café starts to form in the second that they walk through its door. It can take moments for them to decide whether the space they’ve just stepped into is worth their time, or if they should leave. Historically, specialty coffee shops haven’t always had an inviting and friendly aesthetic. Many of these spaces were repurposed factories or storefronts, and had not truly been designed with customer experience in mind. .

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Café Influencer Design Social Media 172

ChowNow

SEPTEMBER 30, 2020

When brainstorming restaurant marketing ideas, many restaurateurs seek out strategies that will help bring in new customers. While customer acquisition is critical to running a business, many owners overlook how important their existing customer base is to their bottom line. In fact, the cost of acquiring a new customer is more expensive than retaining an existing one.

Loyalty Program 158

Loyalty Program Marketing Email Marketing Social Media 158

Ken Burgin

SEPTEMBER 27, 2020

It’s an important annual event in October, and might be forgotten with all the COVID issues on our mind. It’s had less publicity in the last few years, but is no less important – we all have mothers, sisters, daughters and friends who have been affected. The purpose of the month is to raise money for breast cancer medical care and research.

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Social Media Merchandise Customer Experience Communication 156

Modern Restaurant Management

OCTOBER 1, 2020

Ever since the pandemic began, the restaurant industry has been in a sustained state of pivot. Many have started offering their menus on third-party delivery websites. Some have white-labeled those same delivery services for integration within their organizations, and others have built out programs for pick up or delivery entirely in house. Delivery, digital ordering and the digital tools associated are at the heart of many discussions in the industry.

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Delivery Loyalty Program Download Online Ordering 197

Advertiser: Paycor

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

Download

Sante

SEPTEMBER 28, 2020

A unique Portland distillery with a woman owner and talented woman distiller, Freeland Spirits is serving up “farm to bottle” gin, whiskey, and canned cocktails.?. Joss Flanzbaum. A unique Portland distillery with a woman owner and talented woman distiller, Freeland Spirits is serving up “farm to bottle” gin, whiskey, and canned cocktails.

Hospitality 130

Hospitality Website Management 2017 Bar 130

EATER

SEPTEMBER 30, 2020

Akira Kaelyn / Shutterstock. Inocencio Carbajal opened his acclaimed taqueria, Carnitas Uruapan, on West 18th Street in Chicago’s Pilsen neighborhood in 1975. He picked the location for a simple reason: At the time, it was near one of the city’s only Mexican grocery stores. There was another, more complex reason Carbajal and the grocery store were in the neighborhood, though.

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Indoor Media

SEPTEMBER 30, 2020

While it’s very tempting to focus on digital marketing for your auto shop , don’t pass on tried and true methods like direct mail. These more traditional but proven techniques are still going strong. In fact, today’s digital landscape is not much more than an extension of the things that have been working in advertising since the first “sale!

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Coupons Advertising Email Marketing Customer Service 148

Modern Restaurant Management

SEPTEMBER 29, 2020

From digital menus to contactless payment options, restaurants today are flocking to front-of-house touchless technologies to keep customers safe and coming back. But, behind the door marked “Employees Only,” there are several common coronavirus risk factors that many restaurants aren’t yet addressing. Fortunately, resolving these risks is easy and won’t require significant budget to implement.

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Leadership

Xtra Chef

SEPTEMBER 30, 2020

If there’s one lesson to be learned from 2020, it’s that anything can happen. Unfortunately, with circumstances constantly changing, it can be pretty tough for restaurant operators to proactively plan for them. But, operators can plan to be as flexible as possible so they can stay ready for sudden changes that drastically change their approach to business.

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Lady Boss Blogger

OCTOBER 1, 2020

Unique content creation is crucial for your entrepreneurial credibility. Sponsored content that doesn’t look like advertising is called CONTENT MARKETING, and it is the best way for your brand to gain visibility and credibility online. The idea is to stimulate interest in your brand’s products or services through online articles with the end goal of earning […].

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Marketing Advertising Article Small Business 183

EATER

OCTOBER 1, 2020

Selling pantry items, like spices, has helped keep Addo afloat. Despite everything, the Seattle chef has found a way to successfully run his restaurant Addo — and he has some advice for the rest of the industry Eric Rivera does not run a traditional kitchen. At his Seattle restaurant, Addo, the menu, cuisine, and concept change constantly. So when Seattle restaurants began to close in an effort to stop the spread of COVID-19, Rivera was already ahead of the game.

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Modern Restaurant Management

SEPTEMBER 29, 2020

During the COVID-19 pandemic, restaurants everywhere are working to safely serve customers, while also creating an atmosphere that leaves patrons with a positive and memorable dining experience. As restaurants continue to navigate limited indoor dining capacity and customers wary to dine indoors, some are expanding into outdoor spaces. Some cities are making the transition easier for their restaurants by closing downtown streets on certain weekends and inviting restaurants to place tables and se

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Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

Sculpture Hospitality

OCTOBER 1, 2020

There are plenty of ways that you can increase profits at your restaurant. Implementing effective beverage and food inventory management systems , reducing the amount of deadstock you keep in storage and offering a takeout service are some of the ways that your restaurant can improve its bottom line. Many restaurants, however, are forgetting one incredibly important component when it comes to increasing profits - their menu.

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Typsy

SEPTEMBER 30, 2020

What is the difference between up-skilling, multi-skilling, and cross-skilling? They all describe ways of expanding your skill set, but each has a distinct and specific purpose that can help you get ahead in different ways. In today’s blog post, we’re looking at what these mean, how you can use them, and some top tips for developing professional skills.

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EATER

OCTOBER 1, 2020

One of the biggest challenges facing restaurants as they try to stay open: making rent. | Getty Images. While the pandemic rages on, rent is still due — and restaurant owners and landlords have to make it work Where a restaurant is located — the city, the neighborhood, the block, even the building — can determine its fate. There are the obvious ways: A restaurant in a buzzy, hip neighborhood with tons of visitors or tourists is likely to pull in more business than one, say, in a neighborhood wit

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Modern Restaurant Management

SEPTEMBER 29, 2020

Food safety is on the plate for this week's episode of The Main Course as host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia speaks with Francine Shaw , the CEO of Savvy Food Safety , about the need for proper food handling guidelines and employee education. COVID-19 has made people even more aware of basic food safety guidelines — even practices as simple as regular hand-washing.

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Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Sante

SEPTEMBER 28, 2020

Vermont Creamery Crème Fraîche, the French-style culinary cream long favored by professional chefs, is quickly becoming an essential kitchen staple for increasingly ambitious home cooks looking for more complex recipes and ingredients. In March, Americans made a marked return to their kitchens, rediscovering from-scratch cooking, baking and above all – comfort.

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Lady Boss Blogger

SEPTEMBER 29, 2020

Are you interested in learning about what it takes to be an influencer? Have you ever wondered what makes some influencers so successful? Or questioned what influencers have in common? If you’ve had similar thoughts to these, you can truly learn a lot by evaluating and observing popular influencers on your social media of choice. […]. The post 12 Things Successful Influencers Have In Common appeared first on LadyBossBlogger.

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EATER

SEPTEMBER 29, 2020

A McDonald’s breakfast buffet. An all-you-can-eat Taco Bell. This isn’t the stuff dreams are made of, but a real yet short-lived phenomenon. When we think of buffets, we tend to think of their 1980s and early ’90s heyday, when commercial jingles for Sizzler might have been confused with our national anthem. We think of Homer Simpson getting dragged out of the Frying Dutchman, “a beast more stomach than man.

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Modern Restaurant Management

OCTOBER 1, 2020

Contact-tracing during COVID-19 raises data privacy implications for restaurants. It cannot be argued that COVID-19 is anything but a gut-punch to the restaurant industry. Projections for business sustainability are low and prospects grow bleaker each day that restaurants go without patrons who stay away due to mixed messages about safety. As restaurants struggle to survive, they face another hurdle in protecting and maintaining data privacy of customers in the context of required state or munic

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Advertiser: Paycor

There’s no way around it: sometimes employees need your help. Use this free template to clarify expectations, share resources, and set a timeline. Best case scenario, this process helps them improve. Worst case, your great recordkeeping keeps you compliant even if they move on. Download the template today!

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Deliverect

SEPTEMBER 29, 2020

The modern restaurateur knows the importance of providing a seamless customer experience. Customers are demanding convenience in every aspect of their interactions with your restaurant. And it’s on you to provide a consistent brand image and customer journey both online and offline, for dine-in, pick-up, and takeout, and across devices – from browsing to ordering to payment, through to fulfillment.

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Customer Experience Loyalty Program Customer Service Online Ordering 89

The Wine Knitter

SEPTEMBER 29, 2020

Over the last few years I have had the pleasure of meeting many dynamic women in the wine industry from around the world. These women hold positions that range from winemakers and winery owners to operations management, business development, marketing and financial planning. They are a rarity in an industry that has been notoriously dominated by men.

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EATER

OCTOBER 2, 2020

James Beard in 1972 | Photo by Arthur Schatz/Life Magazine/The LIFE Picture Collection via Getty Images. In an excerpt from The Man Who Ate Too Much , the culinary icon returns to his hometown and begins to articulate his vision for American cuisine James Beard looms large in the American culinary canon. The name is now synonymous with the awards, known as the highest honors in American food, and the foundation behind them.

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