Sat.Feb 29, 2020 - Fri.Mar 06, 2020

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Restaurant Technology for Marketing and Customer Engagement

Lavu

The success of a restaurant depends on the ability to attract and retain customers. To improve restaurant customer engagement and satisfaction, restaurant leverage should technology to offer better services. At the heart of restaurant technology for marketing is customer analytics. Customer analytics provide deeper insights into the behavioral patterns of your customers and their interactions with your restaurant.

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Eco-Friendly Wedding Catering Tips (Infographic)

Modern Restaurant Management

Sustainability has become a popular trend in the wedding and event industry. An average wedding produces 400 pounds of garbage – and a large amount of this waste comes from the catering. As couples become more eco-conscious, they look to vendors who can help them cut down on waste and reduce their celebration’s carbon footprint. As a caterer, having eco-friendly options for your business can help you build relationships and get more customers, all while limiting your company’s

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How to Calculate Restaurant Labor Cost

Restaurant365

Your restaurant labor cost and labor percentage are two of the most essential business metrics to track, especially as minimum wages rise around the country. Labor is one of the biggest expenses for a restaurant. With the many moving pieces in a restaurant, labor costs are also always changing, requiring daily, weekly, and quarterly tracking and reporting.

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How to Solicit Honest Shift Feedback

7 Shifts

One in two hourly workers leave their jobs after less than a year of employment. Unfortunately, replacing employees is both time consuming and expensive. Did you know that it costs companies almost $6,000 to replace and train just one employee? So how can companies increase retention rates without investing in extravagant staff retreats or perks? Asking for feedback, listening to it, and making small changes is a cost effective way to increase employee engagement and reduce turnover.

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New DOL Final Overtime Rules: Quickstart Guide for Employers

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

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Restaurant Trends for 2020 (and Beyond)

Modern Restaurant Management

2019 was the year of convenience in the restaurant business. Online ordering, curbside to-go, self-ordering kiosks, and third-party delivery services dominated the restaurant landscape; these trends were so predominant that you'd now be hard-pressed to find a restaurant that doesn't offer at least one of these services. So what new trends will 2020 bring?

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COOKS AND CHEFS – THINK ABOUT THE STORY BEHIND WHAT YOU SEE

Culinary Cues

Some of you may be too young to know the band – The Moody Blues, but their lyrics always inspired me, especially during challenges that life occasionally brings. One such lyric asked us to view the story in peoples eyes – the truth behind the façade, the experiences, hopes, and dreams that lie behind a stoic or smiling face – to think beyond what seems to be common and sometimes misleading and find the story behind what you see.

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Restaurant Technology: It’s All About the Customer Experience

Restaurant Technology Guys

Think about restaurant technology and you probably think immediately of your restaurant POS system – and these devices are certainly wonderful tools for maximizing your productivity and hence your profits. The post Restaurant Technology: It’s All About the Customer Experience appeared first on Restaurant Technology Guys.

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Restaurant Analytics and Reporting

Lavu

Businesses in the restaurant industry operate on slim margins and must consider all the factors affecting profitability. Restaurant analytics and reporting involve the collection and analysis of information from all aspects of the business and its performance. Doing so helps managers and restaurant owners to make informed decisions and implement profitable strategies.

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Best Pizza in Philadelphia: Where To Get Pizza in Philly in 2020

Restaurant Clicks

Philadelphia may not be known for its pizza, but there are plenty of great pizzerias serving up slices all over the city. . Whether you’re new to Philadelphia, visiting, or just need advice on where to find the best pizza in your neighborhood, look no further. We’ve compiled a list of the best pizza in Philadelphia. Find the closest pizza shop near you or work your way through the whole list for a fun pizza tour!

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New DOL Final Overtime Rules: Quickstart Guide for Employers

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

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Restaurant Labor Management

Lavu

Labor management is a critical part of running a successful restaurant business. However, juggling a weekly shift schedule can be an overwhelming and time-consuming process for a restaurant manager or operator. Traditionally, managers in the restaurant industry relied on a combination of bulletin boards, sticky notes, and spreadsheets to manage shifts.

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CHEFS FACING THE CHALLENGE OF CREATIVITY VERSUS BUSINESS DECISIONS

Culinary Cues

You know that every chef has wrestled with this – should the menu reflect a personal philosophy to move the bar or stick with time-tested standards? Chefs are, for all intents and purposes, inherently creative people who are always looking for a way to express that creativity and place their signature on the plate. That is in our DNA, we can’t really help ourselves.

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How Delivery Services Are  Impacting Restaurant Supply Chains 

Modern Restaurant Management

The revolution of delivery services is making a substantial impact on the restaurant industry. While food delivery is nothing new, breakout services like Uber Eats and DoorDash have capitalized on what customers want most: convenience. As the restaurant industry continues to evolve, we see the emergence of concepts like dark kitchens to meet the demand.

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How to Show the Sparkling Cleanliness of Your Business to Reassure Anxious Customers

Ken Burgin

News about the spread of Coronavirus is not good, and people are starting to panic – we need to stand as islands of calm and true hospitality, while taking important precautions. It’s also time to take urgent management action to protect your profitability. You can stand out from the crowd by being spotlessly CLEAN and HYGIENIC. Here are some quick ways to make this obvious to customers.

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Join Full Course Navigator: Your Path to Professional Growth in Restaurant Leadership

Full Course Foundation is dedicated to nurturing excellence in restaurant leadership. Our Navigator program offers a wide range of resources tailored for professional growth. From high-quality training to personalized coaching, Navigator equips restaurant leaders with the tools they need to thrive in their careers. Unlock your potential with three months FREE access to Navigator by Full Course!

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Typsy chats with. Devin Loong

Typsy

Devin Loong is a busy man. The two-time Australia Brewer’s Cup Champion is currently running Ona Coffee ’s retail operations in Melbourne; preparing for the opening of their first Melbourne café; gearing up for his third Brewer’s Cup championship in March; and then the World Barista Championships in early April at the Melbourne International Coffee Expo.

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Guest Blog: It’s Time to Bring Your Alcohol Management into the 21st Century

Restaurant365

It’s 2020, and your teams are already using technology that improves efficiency and controls business costs. From cloud-based POS systems to mobile apps designed to improve employee satisfaction and streamline scheduling, technology is bettering business and changing the landscape of restaurant management. So why is it that alcohol management is lagging?

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What Is a Cortado?

Perfect Daily Grind

A customer walks into your coffee shop and orders a cortado. Depending on your perspective or where you are in the world, you could give them many drinks. For some, a cortado is a certain ratio of coffee to steamed milk. For others, it’s a small flat white or latte. Some even say it’s up to the customer. With so many opinions on what a cortado is, there’s plenty of room for miscommunication – whether you want to order one, or serve it to customers.

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St. Patrick’s Day Restaurant Promotion Ideas (Infographic)

Modern Restaurant Management

It's your lucky day –– St. Patrick’s Day is around the corner. On March 17 this year, millions of Americans will flock to restaurants across the country to celebrate St. Patty’s Day with their friends. This means big business for restaurants of all sizes! To help you capitalize on the day, Coupon Chief put together an infographic with fun promotional ideas restaurants can use to attract customers on St.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Cost of sales: the importance of costing individual menu items

Typsy

Much of what we see and write about food cost tends to be a “global” food cost. But does this overlook a crucial aspect of costing? The cost of individual menu items can be just as important to examine, and there are a lot of seemingly minor contributing factors that can have a major impact on your establishment’s bottom line. In today’s post, guest blogger Mike Walmsley walks us through the how and why of costing individual menu items.

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Are You Truly Optimizing Your Labor Cost?

Hot Schedules

Blog. Are You Truly Optimizing Your Labor Cost? Learn how advanced forecasting capabilities helped one HotSchedules Now Powered by Fourth Customer achieved labor savings with smarter deployment of hours. S uccess in the restaurant industry depends on many things, and the ability to control labor costs is at the top of the list. An inefficient and ineffective labor strategy can lead to unnecessary cost, disgruntled employees, and decreased guest sentiment.

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Lavu Announces Free Software Hosting for Restaurants Affected by Coronavirus

Lavu

ALBUQUERQUE, N.M.–( BUSINESS WIRE )–Leading restaurant management platform , Lavu, is preparing to help customers who may be impacted by the COVID-19 coronavirus by waiving software hosting fees for those affected. As the world braces for a pandemic, Lavu leadership recognizes the potential for restaurant closures. “The name Lavu is derived from “love-you” and we love our customers.

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January/February 2020 Legal Update

Modern Restaurant Management

Pooja S. Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Litigation. California Supreme Court Defines Hours Worked : On February 13, 2020, the California Supreme Court interpreted what “hours worked” means under California law in an employment case involving Apple that may have repercussions in the restaurant industry.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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Wetzel’s Pretzels LLC (Franchisor), Saves Nearly a Full Day of Work Every Week with Restaurant365

Restaurant365

Background. Wetzel’s Pretzels, LLC, opened its first franchise location in Redondo Beach, California, in 1994, much to the delight of throngs of eager customers attracted by the hot, mouth-watering soft pretzels. Soon, the franchisor’s stores were popping up everywhere, including Universal City, Dodger Stadium, Disneyland and Walt Disney World. Every pretzel is still hand-rolled, baked fresh and served hot from the oven.

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LA Chef Conference 2020 Offers Education and Inspiration to Chefs

Sante

Event date: March 30, 2020 (All day). Come hungry for education, inspiration and delicious bites. The LA Chef Conference 2020 is offering limited industry pre-sale tickets priced at $160 for the event to be held at the ArcLight Cinemas in Santa Monica, California on March 30. General admission tickets cost $190. Admission price includes: Access to a full day of Panels & Talks / Chef Demos (9am – 5pm).

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Best Food Delivery Services for Restaurants in 2020

Restaurant Clicks

Ordering food in is more popular than ever, and with food delivery apps , it’s easier than ever. The market is saturated with food delivery services that offer online ordering platforms and delivery right to your door, with abundant restaurants available online. If your restaurant does not deliver, you may be missing out on sales. . Choosing a restaurant delivery service can be difficult however.

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Preparing your Cafe and Restaurant for the 2020 Recession

Ken Burgin

The last time we had an impact like this in Australia was back in 2001, after the 9/11 attacks in New York. Then there was the Global Financial Crisis in 2007 – 2009, which affected Australia to some extent, but a rapid economic response by the government stopped it from having the effect here that it had elsewhere. I wrote a fairly lengthy article back in 2001 , with advice on how to manage the effects on small businesses – it still holds up well.

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Individual Development Plan Template

There’s no way around it: sometimes employees need your help. Use this free template to clarify expectations, share resources, and set a timeline. Best case scenario, this process helps them improve. Worst case, your great recordkeeping keeps you compliant even if they move on. Download the template today!

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Strategic Human Resource Management: What Is It And Why Is It Important?

Sling

Most businesses have some type of human resource management plan — even if it’s just a rudimentary process for hiring and onboarding. But the businesses that want to succeed incorporate strategic human resource management into their workflows. In this article, the workforce-optimization experts at Sling define this high-level practice, examine why it’s important, and discuss ways to integrate it into your business.

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Celebrating Women

Sante

Women's History Month EVENT_2.jpg. Author(s): Penny Weiss. Teaser: Honoring women and their achievements during the month of March! Let's start with the iconic winemaker, Susana Balbo! Women’s History Month begins on March 1st. Its purpose is to acknowledge and commemorate all the contributions either great or small that women have made throughout history and continue to do so.

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Martha’s Slow Cooker Pot Roast

KaTom

This Slow Cooker Pot Roast Makes a Hearty Meal. My mother-in-law, Martha, has declared more than once that she is “more Rod Stewart than Martha Stewart.” She would never claim to be a great home cook, but I disagree. Over the years, the meals we’ve enjoyed at my in-laws’ house have been everything you want homemade meals to be – as good for your soul as they are nourishing for your body.