Modern Restaurant Management

MARCH 20, 2020

In 2017, Pizza Hut reported a “temporary security intrusion” that affected about 60,000 customers who tried to order from the company website. In fact, global research and advisory firm Gartner Inc.

Online Ordering 540

Online Ordering Email Marketing Website Management Franchising 540

EATER

OCTOBER 23, 2023

That’s not an especially surprising position from the chef, considering how tight-lipped he has been since multiple women accused him of sexual misconduct in 2017. That same year, Batali reached confidential settlements with two women who had sued the chef, both accusing him of forcible groping.

Social Media 348

Social Media 2017 Events License 348

Modern Restaurant Management

MAY 16, 2020

In 2017, the company launched its franchising program nationwide and has open and operating franchisee locations in Florida, New York, Georgia and Texas. I Heart Mac & Cheese is a fast-growing, fast-casual concept with corporate locations in Florida.

Fast Casual 419

Fast Casual Franchise Franchising 2017 419

Modern Restaurant Management

MARCH 23, 2020

Capitalizing on this craving for convenience, fast food options and food delivery startups are growing rapidly, evidenced by the fact that fast food growth swiftly outpaced that of bars and restaurants by a whopping nearly 7:1 margin between 2017 and 2019. Table Tech : Pay-at-the-Table is the new Lazy Susan of the wait-staff world.

Technology 398

Technology Loyalty Program Customer Experience Mobile Ordering 398

Modern Restaurant Management

OCTOBER 27, 2020

Even back in 2017, Domino’s was seeing 90% of its orders being placed through its app or online. This has never been more true for ordering and procuring food, be it in the restaurant, grabbing takeout, or getting a meal delivered.

Innovation 558

Innovation Hiring Mobile Ordering Online Ordering 558

7 Shifts

NOVEMBER 16, 2020

Main Squeeze started in 2017 as a single-location juice bar in Louisiana, but serving up healthy and quick smoothies and bowls to their hometown of Lake Charles. Main Squeeze was founded in 2017 out of Lake Charles, Louisiana.I don't think anybody really knew the level of success they were going to have when starting it originally.

Email Marketing 370

Email Marketing Franchise Franchising 2017 370

7 Shifts

FEBRUARY 14, 2022

Fair Workweek” Package (2017). Fair Work Week Act (2017). In 2017, the average restaurant published their staff schedule only 2.44 . - 14 days' notice for schedules - Minimum 10 hours between shifts - If an employee is on call and not required, he/she is paid half the hours scheduled - At least 3 years of shift records.

Restaurant Law 370

Restaurant Law 2017 Retail Franchise 370

7 Shifts

NOVEMBER 27, 2024

But when the Bobes opened their fourth location in 2017, they reached a breaking point. We chatted with Allie Bobe, Owner/Manager, about managing almost 100 employees across five locations and keeping tradition alive while modernizing operations. Scheduling so many employees across different locations was complex and unmanageable.

Website Management 195

Website Management Communication Point of Sale Coaching 195

Modern Restaurant Management

JUNE 8, 2020

These procedures must be added to your current food safety policies built upon the 2017 FDA Food Code recommendation for the BIG 6 pathogens. If they have a temperature of 100.4 or higher, any COVID-19 symptoms , norovirus symptoms or other transmissible foodborne illnesses, including fever, diarrhea, and vomiting, send them home.

Food Safety 507

Food Safety Social Media Website Management Food Supply 507

Modern Restaurant Management

NOVEMBER 29, 2019

On top of that, retail sales of plant-based foods that directly replace animal products grew by 17% from August 2017 through August 2018. Farm-to-table offerings and internationally-diverse menus are becoming the new normal. Demand for alternative menu items and upgraded menus in general is a real issue to address.

Fast Casual 395

Fast Casual Equipment Small Business Mobile Ordering 395

Modern Restaurant Management

SEPTEMBER 28, 2021

As a brainchild of a 12- and 14-year-old in 2017, Sweet & Boozy, an ice cream and sweet treat stop has gotten its feet off the ground in a second-generation space at lifestyle center, LaCenterra at Cinco Ranch in Katy, Texas.

Dine-in 529

Dine-in Retail Consumer Goods Innovation 529

Modern Restaurant Management

NOVEMBER 12, 2020

Even before COVID-19, the food delivery industry was expected to grow from $43 billion in 2017 to $467 billion in 2025 – now it's expected to be $1 trillion by 2030. In fact, according to The Washington Post , it’s one of the only areas in the restaurant industry seeing growth right now.

Food Truck 508

Food Truck Front of House 2030 Delivery 508

Modern Restaurant Management

APRIL 12, 2022

Recall the 2017 United airlines incident that resulted in a bloodied passenger being forcibly removed from the plane. One of the biggest mistakes restaurants make is to create a detailed set of standard operation procedures that lose sight of the ultimate goal: customer satisfaction.

Customer Experience 492

Customer Experience Airlines Consumer Goods Dine-in 492

Modern Restaurant Management

AUGUST 4, 2021

Across the country, the most damaging wildfire seasons have been in recent years, including 2017, 2018, and 2020, accounting for 62% of the structures lost over the last 15 years. Starting in August , more than 9,000 wildfires burn in the U.S., The three largest wildfires in Colorado history occurred in 2020.

Insurance 508

Insurance Agriculture Restaurant Law 2020 508

Modern Restaurant Management

JULY 21, 2021

billion people all around the world were using digital payments in 2020, a jump of 25% from 2017. Unify Online and Offline Experiences. The majority of transactions made are digital – 5.2

Franchise 450

Franchise Franchising Customer Experience Online Ordering 450

Modern Restaurant Management

NOVEMBER 7, 2019

“10 percent energy reduction compared to 2017 by the end of 2020” or “95 percent correct recycling by July compared to the 55 percent of 2018.” Include what job function it will include, how often it will need to take place and how long it will take. Set goals so all employees know what they are working towards.

Sustainability 414

Sustainability Recycling Waste Communication 414

EATER

FEBRUARY 4, 2025

Debuting in 2017, the Infladium was a vision of sports-themed snack organization. That revelation inspired me to Google inflatable snack stadium (honestly not out of place in my search history), which led me to Sunny Andersons brilliant, sadly bygone Infladium.

Back of House 259

Back of House Sports 2017 2021 259

Modern Restaurant Management

JULY 24, 2024

When Lindzi Shanks and Kat Connor opened the world’s first marshmallow cafe in 2017, they anticipated the summer season would be a business bonanza thanks to the public fascination with s’mores, but they came to learn that XO Marshmallow truly thrived in the fall and winter weather seasons when guests craved hot chocolate.

Social Media 472

Social Media Cash Management Point of Sale Customer Experience 472

Modern Restaurant Management

MAY 14, 2024

The idea had been kicked around almost five years prior to the ESOP transaction, in 2017. To learn more about the pros and cons of putting an ESOP into place, Modern Restaurant Management (MRM) magazine reached out to Cucci. How did the idea of Employee Stock Ownership originate and why did you want to do it?

Sustainability 472

Sustainability FOH BOH Take-out 472

Modern Restaurant Management

FEBRUARY 24, 2020

In 2017, Facebook founder and CEO Mark Zuckerberg discussed the importance of video to the future of internet marketing. Producing and sharing videos has never been easier. Advances in phone camera technology and the ease of uploading to the internet have made video marketing not only a possibility for most businesses, but a necessity.

Marketing 569

Marketing Seasonal Menu Consumer Goods Blog 569

Modern Restaurant Management

JANUARY 30, 2020

restaurants hit the jackpot over the last few years with multiple opportunities to drive traffic thanks to big, national news events happening in the city — including the James Comey hearing in 2017, Stanley Cup playoffs in 2018, and the World Series in 2019. Washington, D.C.,

Social Media 407

Social Media Events Customer Service Customer Experience 407

EATER

NOVEMBER 21, 2024

In 2017, ophthalmologist Dr. Chris Knobbe published a paper arguing that “harmful vegetable oil,” as well as other processed foods, “are the primary and proximate cause of AMD [age-related macular degeneration].”

Advertising 329

Advertising Influencer 2023 2022 329

Modern Restaurant Management

MAY 4, 2022

McKinsey estimates that the market has tripled since 2017. Untethered by the need for brick-and-mortar eatery space, ghost kitchens are helping food brands gain traction with consumers interested in buying meals without the expectation or need for a traditional “dining out” experience. How popular is food delivery?

Front of House 492

Front of House 2030 Delivery Food Order 492

Modern Restaurant Management

DECEMBER 12, 2019

Postmates saw a 95 percent increase in orders throughout December from 2017 to 2018. Postmates orders over Christmas week from 2017 to 2018 increased by 123 percent. 2017 saw a huge spike in orders of tacos on Christmas Day. Desserts, appetizers and main courses are the most likely items to get delivered.

Delivery 275

Delivery Food 2017 2018 275

Modern Restaurant Management

JULY 6, 2021

On the other hand, a recent study of Seattle’s Secure Scheduling Ordinance (implemented in 2017) found that not only do Seattle hourly workers have more stable schedules, their job satisfaction increased by eight percentage points, sleep quality improved by 11 percent, and reported happiness grew by six percent.

Restaurant Law 450

Restaurant Law Small Business Mobile Ordering Recruiting 450

Modern Restaurant Management

DECEMBER 2, 2019

Alternative diets are also on the rise compared to 2017 with ‘keto’ mentioned a whopping 683 percent more in reviews and ‘plant based’ mentions increasing by 136 percent. Finally, review mentions of the classic Italian delicacy, ‘cacio e pepe’, has increased by 96 percent since 2017.

2019 303

2019 2017 Reservations Book 303

Modern Restaurant Management

OCTOBER 20, 2023

According to Business of Apps , DoorDash® had 32 million users in 2022, compared to four million users in 2018, and the company partnered with 390,000 restaurants in 2021, compared to 59,000 partners in 2017. And as of May 2023, OpenTable is now connecting more than 1.5 billion consumers with restaurants every year.

Marketing 379

Marketing Loyalty Program Email Marketing Coupons 379

Modern Restaurant Management

FEBRUARY 27, 2020

In a survey of over 240 foodservice operators directly involved in purchasing decisions, only 56 percent say they expect the industry to grow over the next three years – down from 78 percent in 2017, when the survey was last fielded. and coauthor of How Foodservice Operators Are Finding Opportunities to Fuel Growth. and report coauthor.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

DECEMBER 10, 2021

Since then, the record has been broken, with the new record — ten bowls — being set in 2017. He didn’t manage to break the record, but he got to get his name on the restaurant’s Wall of Fame anyway. As of 2021, the record remains untouched and probably will stay that way for some time.

Marketing 567

Marketing SEO Front of House Website Management 567

Modern Restaurant Management

MAY 24, 2023

The project was originally concepted in 2017, went on hold in 2020 and began construction in 2021. This was presented to the client, Auburn's Board of Directors and key investors for approval prior to proceeding into architectural drawings. The facility opened in 2022. How is the project multi-functional?

Design 419

Design Fine Dining Front of House Seasonal Menu 419

Modern Restaurant Management

JANUARY 13, 2020

In fact, across the country, employers were hit with 8,261 FLSA lawsuits in 2017 – a sharp rise in the past 20 years, since only 1,597 FLSA lawsuits were filed in 1997. In these types of cases, employers run the risk of serious financial penalties, whether their actions are due to ignorance or a willful disregard of the law.

Restaurant Law 318

Restaurant Law 2017 Hiring Book 318

Modern Restaurant Management

FEBRUARY 26, 2020

A group of Whitehall Middle School students known as “The Coral Keepers” founded National Skip the Straw Day in 2017 under the guidance of their advisor, Susan Tate. At current rates of production, plastic pollution in the ocean will outweigh fish pound-for-pound by 2050. The intention behind National Skip the Straw Day on Feb.

2050 474

2050 Waste Sustainability Compost 474

Modern Restaurant Management

APRIL 21, 2022

Around 2017-2018 machine learning made breakthroughs that allowed it to be much more implementable. BD : I’m a big believer in machine learning and the direction that it’s going. If you look back to the late 90s the internet really changed software, and then in the late 2000's the mobile device changed all software.

Technology 493

Technology 2005 Mobile Ordering Point of Sale 493

Goliath Consulting

DECEMBER 23, 2021

Tokyo’s Tree by Naked opened in July of 2017. For the complete experience, diners are given a Samsung Gear VR headset which immerses them in a fantasy world during their meal. Tree by Naked in Tokyo, Japan. It was an idea started by Muramatsu, a visual artist who is famous for his films and global installations in Japan.

Social Media 396

Social Media 2014 Customer Experience Online Ordering 396

Modern Restaurant Management

MARCH 30, 2020

This provision corrects an error in the 2017 tax bill, which left out the 15-year depreciation on restaurant improvements. Qualified Improvement Property : Restaurants will be able to write off costs associated with improving facilities immediately instead of having to depreciate improvements over the 39-year life of the building.

Employee Relations 499

Employee Relations 2020 Restaurant Law Small Business 499

Modern Restaurant Management

DECEMBER 30, 2019

According to a 2017 Restaurant Owners survey, fitting out a 1,000-square-foot bar and commercial kitchen, including equipment like burners and espresso machines, carries an average cost of about $75,000, or $80 per square foot, which can vary by market.

Front of House 304

Front of House Design Equipment 2017 304

7 Shifts

SEPTEMBER 3, 2019

In 2017, Mental Health America, a nonprofit committed to mental health support and advocacy, released a two-year study of 17,000 workers in 19 different industries. In 2017, a number of prominent chefs and restaurant owners were publicly accused of sexual misconduct, and for the first time.

Training 284

Training Sports Fine Dining 2017 284