7 Shifts

NOVEMBER 12, 2020

Your back-of-house (BOH) team should also have some basic customer service training. While interacting with customers isn't the BOH team's primary role, every employee should be able to exhibit the restaurant’s culture through customer service. Health and safety are even more pertinent during and after the COVID-19 pandemic.

FOH 307

FOH BOH Food Safety Customer Service 307

Apicbase

APRIL 11, 2024

The restaurant back office, or back of house (BOH), is the non-customer-facing side of the restaurant business. You will have clear menus with accurate allergen information and everything available to order. What Is Restaurant Back Office Software? A comprehensive digital solution designed to streamline ops and admin.

Operations 52

Operations Back of House Allergens Front of House 52

Apicbase

APRIL 5, 2024

Restaurants use software and smart hardware to automate everyday tasks and management duties, such as purchasing ingredients, managing inventory, making production lists, dealing with allergens, and calculating costs. Back of house (BOH) operations are complex and have many moving parts.

Back of House 52

Back of House Front of House BOH Point of Sale 52

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Recommended Reading: Restaurant Lingo & Slang Guide for FOH and BOH. Cross-contamination. Undercooking. Commercial kitchen equipment safety.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

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Streamlined allergen management ensuring ZERO food allergy incidents. But, except for a handful of agile organizations (and a few ‘big brand’ pilot tests), the restaurant industry is slow to take advantage of these new, cost-saving opportunities, especially for BoH operations. A fully automated supply chain.

Food Supply

Modern Restaurant Management

JUNE 15, 2021

For example, customers using these sources are searching for restaurants with information about allergens, vegan offerings and other consumer concerns and interests. Source More Smartly by Linking FOH to the BOH. Focus digital marketing on upsales by extending an offer while consumers are on site or creating an order off-premises.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Touch Bistro

MARCH 25, 2021

Both front-of-house (FOH) and back-of-house (BOH) staff will benefit from having first-hand experience with your menu. The BOH restaurant employee training should entail: Familiarization with and/or memorization of recipes A tasting of as many items as possible to ensure consistency Allergen training.

Hiring 52

Hiring Employee Relations FOH BOH 52